Pitney Bowes - 8/31/2010

Pitney Bowes to Manage Mail Services for MetLife

Pitney Bowes Management Services (PBMS), a wholly owned subsidiary of Pitney Bowes Inc. (NYSE:PBI) has been retained by MetLife, Inc. 
(NYSE: MET) to manage mail services at 27 of the company’s locations throughout the U.S.
 
“Pitney Bowes is proud and honored to have an opportunity to extend its relationship with MetLife into the on-site managed mail services arena,” 
stated Jennifer Bonilla, president and general manager, PBMS-Americas. “We look forward to supporting their business and being an integral part 
of the MetLife team.”
 
“At MetLife, we believe in working together with key strategic partners as we grow our businesses and deliver world class services. We look 
forward to welcoming PBMS to our vendor family,” said John Vazquez, vice president, vendor sourcing and corporate services & chief 
procurement officer for MetLife.
 
Pitney Bowes Management Services designs, implements and operates global solutions that provide enterprise clients with customer 
communications, mail and document lifecycle services that help in creating more effective, efficient and compliant business processes and 
operations.

www.pb.com

Pitney Bowes - 8/26/2010

New Pitney Bowes Mail Presort Facility to Open in Jacksonville, FL

Pitney Bowes Inc. today announced it is opening a new domestic mail presorting facility in Jacksonville, Florida. The new site is Pitney Bowes’s
first mail services facility in the Florida market and will expand its services and capabilities in the South. The Florida facility, which will open its 
doors in November, will offer mailers the opportunity to benefit from postage discounts, increased mailing efficiencies and delivery optimization via
Pitney Bowes’s nationwide presort network. 

Located at 8551 Industrial Drive, Jacksonville, the facility will have the annual capacity to presort more than 40 million pieces of First-Class™ letter 
mail and Standard-Mail® in its first year of operation.  The 40,000-square-foot center will employ approximately 30 people by the end of 2010.

“Our new facility in Jacksonville will serve as an important gateway for Pitney Bowes to offer Florida customers convenient, one-stop presorting of
their mail to help optimize deliverability and reduce postage costs,” said Jay Oxton, president, Presort Services, Pitney Bowes.  “We are thrilled to 
join the Jacksonville business community and look forward to working with area customers to meet their mail presorting needs.”  

As the nation’s leading mail presorter, Pitney Bowes enables customers to receive significant postage discounts on First-Class™ letters and flats, 
and Standard Mail®. Pitney Bowes currently handles 14 billion pieces of mail per year through its 37 facilities across the United States.

www.pb.com

Pitney Bowes - 8/25/2010

Bibliotheca Expands U.S. Service and Support with Pitney Bowes

Nationwide Service Coverage Augments Capabilities for Serving Library RFID Customers

Bibliotheca Inc., open radio frequency identification (RFID) solutions partner of choice to over 1,000 library locations worldwide, today announced
a collaboration with Pitney Bowes Inc. (NYSE: PBI) to expand the company’s geographical coverage and expert resources for serving library
customers throughout the U.S. Providing coverage in every zip code nationwide, Pitney Bowes’s high-tech customer service professionals will be 
trained and certified by Bibliotheca to provide installation, on-site repair and maintenance, and technical support to Bibliotheca’s growing RFID 
customer base.

According to Lamar Jackson, Bibliotheca president and CEO, “A key part of Bibliotheca’s phenomenal growth in the U.S. over the past two years 
has been our commitment to service and support after the sale. By collaborating with Pitney Bowes, a company synonymous with outstanding 
technology and customer service, we are expanding our current capabilities. As a result, Bibliotheca will leverage Pitney Bowes’s existing service
and support infrastructure to bring their extensive geographical coverage and outstanding technical resources to bear for our library customers.” 

“Bibliotheca is a highly regarded innovator in radio frequency identification (RFID) solutions for libraries worldwide,” said Joanne Boyd, vice 
president, business development, multi-vendor services for Pitney Bowes.  “We are delighted to be collaborating with Bibliotheca to provide their 
U.S. customers with nationwide service for the installation, and on-site repair and maintenance of their RFID library automation equipment.”

Pitney Bowes is a leading provider of services for printers, copiers, multi-function devices, scanners, shredders, PCs and workstations, mailstream 
solutions and kiosk devices.  Consisting of 1,200 A+ certified specialists, Pitney Bowes Multi-Vendor Services offers a full range of product life 
cycle services including on-site maintenance services, installations, managed asset deployment and professional service.

www.pb.com

Pitney Bowes - 8/23/2010

Pitney Bowes Offers New Tabletop, Dual-Head Tabber System for U.S. Mailers

Pitney Bowes Inc. (NYSE:PBI) today announced it is offering a new tabletop, dual-head tabber system for U.S. mailers.  The Pitney Bowes W360 
Multifunction Tabber System provides several tabbing applications and stamp affixing in one solution to help mailers meet the latest United States 
Postal Service (USPS) tabbing regulations and efficiently prepare letter-size self-mailers and booklets for delivery.

The USPS requires that letter-size self-mailers and booklets – mail not placed in an envelope – arrive at the Post Office properly sealed and 
tabbed to allow for smooth processing in sorting equipment.  Mailers who take advantage of this can work towards qualifying for automation 
iscounts. Self-mailers and booklets that do not comply with USPS standards for tabbing and sealing will be considered nonmachinable and 
assessed at higher postage prices.

The W360 Multifunction Tabber System can simultaneously apply up to 1.5" adhesive tabs to the top and sides or opposite sides of the mail 
piece in a single pass, to help meet USPS regulations.  The system can also apply up to three USPS stamps in a single pass for added flexibility.

“Self-mailers and booklets can be a highly effective way to connect with customers and prospects to help increase sales leads, quickly 
communicate offers, news and information, and build customer loyalty and retention,” said Debra Thompson, vice president, marketing, U.S.
Mailing, Pitney Bowes Inc.  “Our new W360 Multifunction Tabber System enables organizations to properly prepare letter-size self-mailers and 
booklets to help qualify for automation discounts, while offering increased productivity and flexibility to meet a variety of applications.” 

The W360 Tabber System can apply up to 25,000 tabs per hour for single tabs and handles material up to 1/4" thick for flexible material 
handling.  An optional conveyor stacker equipped with an optical sensor communicates directly with the system to organize and collect output, 
and pauses when the stacker is full.  

The Pitney Bowes W360 Multifunction Tabber System can tab a variety of documents and materials including newsletters, educational offerings 
and communications, pamphlets, letter-sized booklets, double postcards, wallet-sized booklets and promotional coupons.  Tabs are available in a 
variety of sizes and can be clear, paper or translucent.

www.pb.com

Pitney Bowes - 7/19/2010

Tipping Point: New Pitney Bowes White Paper Highlights How Companies Can Profit from Digital Color Printing

Company to Host Webinar with InfoTrends Analyst to Examine Implications for Customer Communications

Pitney Bowes’s new white paper entitled “The New Economics of Color Print,” reveals technology trends in 
digital color printing offer potential cost savings and revenue generating advantages to organizations that 
choose to harness the power of color to enhance the value of their customer communications. The white 
paper is available for download on the Pitney Bowes Web site.

While the benefits of color print have been documented for decades, the economics have only recently 
tipped from black-and-white to color. “Affordable, color digital printing is a game-changer,” said Kevin Marks, 
a vice president of marketing for production print at Pitney Bowes. “Innovative printing technology can 
streamline workflow to generate personalized color documents at significantly lower per-page costs especially 
when you consider postage savings and elimination of pre-printed paper stocks. Companies can also 
capitalize on the high open and read rates of transaction documents by adding relevant, data-driven offers 
and promotional messages.”

Marks is hosting a webinar to discuss these findings on Wednesday, July 21, at 1:00 p.m. Eastern. Jim 
Hamilton, the group director of production printing and publishing for InfoTrends Inc., will be the guest 
speaker on the webinar. Registration and additional information is available online at the Pitney Bowes
Web site.

The white paper asserts that most cost-benefit analyses of color versus black-and-white printing focus too 
narrowly on the metric of cost per impression, in which color appears to be at a disadvantage. These 
analyses fail to account for the true, fully-loaded enterprise costs. For example, companies that print their 
statements in black-and-white on pre-printed paper stock must also account for the cost of ordering, printing, 
storing, managing and eventual obsolescence of the unique forms. Digital color printers, by contrast, can 
create a colorful impression using standard blank white paper stocks, which are lower cost and easier to 
manage. Additionally, considerable savings can be realized by grouping print runs in new ways that boost 
productivity and capture postal efficiencies.

Equally significant are the potential revenue opportunities that companies can realize with the effective 
use of color and targeted messaging. Adding promotional messages and other relevant information onto 
transactional mailpieces has become a major focal point for marketers and mailers in recent years – and with 
good reason. Transactional mail generally requires action by the customer, so it is significantly more likely to 
get opened and read. Digital print stream engineering enables businesses to incorporate “on-serts,” pinpointed 
messaging printed in color directly onto current transactional documents and envelopes. The white paper 
notes that a recent study of 1,500 consumers found that 69% said they were more likely to open a mailpiece
with color text and graphics. Messages from companies that invest in color are more likely to rise to the top for 
discriminating consumers who are already saturated with marketing offers in every conceivable medium.

www.pb.com

Pitney Bowes - 6/24/2010

Pitney Bowes to Deliver International Ecommerce Solutions for Wipro Technologies Customers in the United States

Pitney Bowes Inc. announced today that it has been selected by Wipro Technologies, the global IT 
services business of Wipro Limited, as the international ecommerce solution provider for its Digital Customer 
Experience Platform. 

As a result of this alliance, Internet retail sites powered by Wipro’s ecommerce solution will be able to provide 
their global online shoppers with a seamless cross-border purchasing and shipping experience to destinations 
in 193 countries worldwide.

“We are delighted to be building on our long-standing relationship with Wipro by extending its robust, next 
generation ecommerce platform with a cross-border service that delivers exceptional value for both U.S. 
based merchants and the international buying community,” said Craig Reed, vice president of ecommerce 
solutions at Pitney Bowes. “Pitney Bowes’s global ecommerce and parcel service combines critical 
value-added services for ecommerce platforms, and facilitates easier and more transparent online shopping 
for retailers and their customers alike. ”

“As U.S. retailers look for the next level of growth, there is a vast global market they have insufficiently 
tapped – primarily due to the complexities related to tax and fulfillment,” said Bhanumurthy B M, senior vice 
president Retail, CPG, Transportation & Government at Wipro.  “Working with Pitney Bowes helps Wipro 
provide a safe, secure and a simple way for retailers to leverage this opportunity. Wipro’s Digital Customer 
Experience Platform (DCxP) helps retailers tap into this market and access millions of new consumers globally. 
We are confident that our retail customers can deliver an outstanding experience to discriminating shoppers 
almost anywhere in the world.” 
 
Wipro’s DCxP is a comprehensive solution designed to enable retailers to manage their online business in an 
integrated way. DCxP is a pioneering platform that helps retailers better mine customer value, gain market 
share and improve margins. The solution provides retailers the ability to drive more revenues by leveraging 
cross-channel capabilities, improves customer loyalty through effective personalization, improves conversion 
by effective customer mining, provides an integrated set of tools to make better decisions and provides 
access to newer and yet untapped markets. 

International ecommerce poses a number of challenges for retailers that are not found in domestic ecommerce 
transactions. Cross-border duties, regulations, customs processes, and shipping providers differ from market 
to market, but the retailer needs to create a simple, seamless customer experience for the online shopper, 
regardless of the shopper’s location. The Pitney Bowes solution helps simplify and manage this complexity, 
in addition to supporting all the logistics and physical transportation of retailer shipments.

www.pb.com

Pitney Bowes - 6/23/2010

Pitney Bowes Establishes Strategic Reseller Agreement with Omtool Ltd.

Pitney Bowes Establishes Strategic Reseller Agreement with OmtoolLtd. to Provide Document Capture and 
Workflow Solutions to its Customer Base Worldwide

Omtool AccuRoute to expand Pitney Bowes Solutions offering with industry leading document workflow 
solution 

Pitney Bowes Management Services, Inc. (PBMS), a wholly owned subsidiary of Pitney Bowes Inc., has 
entered into a strategic reseller agreement with Omtool Ltd. to license Omtool solutions to PBMS 
customers for business document process improvements through document capture, routing and fax 
capabilities at either a department level or enterprise-wide.

Greg Van den Heuvel, president, Strategy, Product Management and Strategic Marketing for PBMS stated, 
“This agreement adds to our growing portfolio of technology-enabled offerings that help drive our growth 
strategy and provide our customers with the solutions they need to increase efficiency and grow their 
business. Omtool’s AccuRoute solution has a proven track record of reducing document handling time and 
improving user productivity by streamlining document workflows.”

“Omtool believes strategic agreements are essential to the delivery of comprehensive document capture 
and handling solutions on behalf of our customers,” said Karen Cummings, executive vice president, sales 
and marketing at Omtool.  She added, “Having worked together intimately in the past, we recognize Pitney 
Bowes as one of the most innovative solution providers in our industry today.  We are delighted to establish 
this strategic reseller agreement for the benefit of our mutual customers”.

Pitney Bowes Management Services designs, implements and operates global solutions that provide 
enterprise clients with customer communications, mail and document lifecycle services that help in 
creating more effective, efficient and compliant business processes and operations.

www.pb.com

Pitney Bowes - 6/17/2010

O’Meara, O’Hara Named To Expanded Leadership Roles at Pitney Bowes

Pitney Bowes Inc. today announced it was appointing two executives to expanded senior leadership roles 
at the company.

Vicki O’Meara, who joined Pitney Bowes in 2008 as executive vice president and chief legal and 
compliance officer, has been appointed executive vice president and president, Pitney Bowes Management 
Services and Government & Postal Affairs.  John O’Hara, who served as executive vice president and 
general manager of the international operations of Pitney Bowes Business Insight (PBBI), has been named 
vice president and president, PBBI.

As president of Pitney Bowes Management Services, O’Meara will lead a more than $1 billion business unit 
that designs, implements and operates global solutions that provide clients with customer communication, mail 
and document lifecycle services that result in more effective, efficient and compliant business processes and 
operations. Representative clients include some of the world’s largest corporations, government agencies and 
law firms.  The International Association of Outsourcing Professionals has named Pitney Bowes Management 
Services to its “Global Outsourcing 100” leaders list for four consecutive years.

Before joining Pitney Bowes, O’Meara was at Ryder System, Inc., where she worked for ten years in senior 
staff and operating roles.  In her last position at Ryder, she served as president of the company’s $2 billion 
U.S. Supply Chain Solutions division.  Before joining Ryder, O’Meara was a partner at Jones, Day, Reavis 
and Pogue, where she led the firm’s global environmental, health and safety section.  Her early career was 
spent in government, including legal leadership positions at the Department of Justice and the Environmental 
Protection Agency, and an appointment as a White House Fellow.

“By combining her strong prior operational experience and customer relationships together with her strategic 
knowledge of our mailing and postal environments, Vicki will bring her unique vision and execution 
orientation to Pitney Bowes Management Services,” commented Pitney Bowes Chairman, President and 
CEO Murray Martin.

O’Meara succeeds David Dobson, who is leaving Pitney Bowes to pursue an executive leadership role at 
another company.  O’Meara’s responsibilities as chief legal and compliance officer will be filled on an interim 
basis by Johnna Torsone, Pitney Bowes’s executive vice president and chief human resources officer.

As president of Pitney Bowes Business Insight (PBBI), O’Hara takes the helm of a business unit that 
according to Software magazine ranked #107 among the world’s largest software companies. PBBI offers a 
comprehensive set of solutions for maximizing the value of customer and location data, and provides tools 
that help companies effectively locate, connect and communicate with their customers.  A UK-based 
subsidiary of PBBI recently announced its intention to acquire the outstanding shares of Portrait Software plc, 
a company that provides software to enhance existing customer relationship management systems.

O’Hara joined Pitney Bowes in 2007 when Pitney Bowes acquired the software company then known as 
MapInfo.  At the time, he was executive vice president, international, and he was subsequently named 
executive vice president and general manager, international operations for PBBI.  Before joining MapInfo, 
O’Hara held senior general management roles at Microsoft UK, Pivotal Corporation, and at Lotus 
Development Corporation in the United Kingdom and South Africa.

“John brings real strengths to the top leadership role at PBBI.  He has a deep industry background, global 
experience, and extensive customer relationships worldwide. We are eager to grow this business and John 
understands what it will take to succeed,” said Martin.

O’Hara succeeds Mike Hickey, who recently announced he was leaving the company to begin a career as 
a consultant and university lecturer.

www.pb.com

Pitney Bowes - 6/10/2010

Pitney Bowes Seeks to Acquire Outstanding Shares of Portrait Software plc

Proposed Transaction Would Enhance Suite of Customer Communications Management Tools

Pitney Bowes MapInfo UK Limited, a wholly owned subsidiary of Pitney Bowes Inc., today announced its 
intention to acquire the outstanding shares of Portrait Software plc, a company which provides software to 
enhance existing customer relationship management systems, enabling clients to achieve improved 
customer retention and profitability.

Pitney Bowes intends to offer £0.31 in cash for each outstanding share of Portrait Software, for a total 
proposed transaction value of £44.4 million.

Pitney Bowes Chairman, President and CEO Murray Martin commented: “We are delighted to have reached 
agreement with the Board of Portrait Software on this recommended transaction. The acquisition of Portrait 
Software will expand our platform offering in customer relationship management technology and further 
enhance our range of integrated solutions we provide to our customers. The acquisition represents a good 
opportunity for Portrait Software and its shareholders to receive a premium over the current market value of 
their shares. Pitney Bowes’s scale and broad geographic footprint will open up new markets for Portrait 
Software’s products and will provide a platform from which to achieve growth in the future.”

Portrait Software offers a suite of software applications that help companies increase their level of 
engagement with their customers. These applications help companies design and execute more 
effective customer service and marketing campaigns based on superior insight into customer behavior. 
By applying these software tools, companies can see greater return on investment for their marketing 
dollars.

Portrait Software is headquartered in Henley-on-Thames, Oxfordshire, United Kingdom.

www.pb.com

Pitney Bowes - 5/18/2010

Pitney Bowes Expands IntelliJet Line of Color Production Print Systems

New IntelliJet™ 20 Printing System Offers Seamless, Cost-Effective Production Print Solution for Improved 
Customer Communications

Pitney Bowes Inc. today announced it is expanding its line of high-speed digital color printing systems. 
The new offering, the Pitney Bowes® IntelliJet™ 20 Printing System, will help more companies transition their 
printed communications from monochrome to color simply and cost-effectively, and communicate more 
effectively with their audiences.

The new system complements the IntelliJet™ 30 Printing System, which Pitney Bowes launched in 2009. 
The system is on display at the IPEX 2010 industry show, taking place May 18-25 at the National Exhibition 
Centre in Birmingham, UK.

Like the IntelliJet™ 30 Printing System, the new system is the result of a strategic alliance with HP, a global 
leader in information and print technology.  Offering the same high-quality, 1200 x 600 dpi addressable 
resolution print engine and built-in Pitney Bowes Production Intelligence™ software, the IntelliJet™ 20 Printing 
System produces complex transactional statements without compromising speed or quality.  Its 20.5-inch-wide 
format is sized to replace existing toner-based monochrome devices.  Scaled for high-volume transactional 
print and mail customers, the system fits right within their existing environment to deliver 2-up monochrome 
as well as the full color variable print they need to expand services. 

“For years, enterprise customers and service bureaus have turned to Pitney Bowes for industry-leading 
customer communications solutions,” said Leslie Abi-Karam, executive vice president and president, mailing 
solutions management. “The IntelliJet™ 20 now allows us to take the ability to integrate variable color print 
and mail down market, delivering this same value to a much broader array of customers, both domestically 
and internationally.” 

The company is accepting orders now for both systems for delivery to European Union countries, in addition 
to the United States.

Both the IntelliJet™ 20 and the IntelliJet™ 30 Printing Systems include new features and system enhancements
for greater performance and capability. These include:

Pitney Bowes® IntelliJet™ Print Process Manager, a powerful hardware and software solution that maximizes 
the productivity and operational control of IntelliJet™ Printing Systems 

Fully integrated MICR (Magnetic Ink Character Recognition) to allow financial institutions to print checks 
with integrity and security 

Expanded range of integrated post print accessories that can be configured to support specific mail 
finishing needs 

Industry-leading Pitney Bowes Production Intelligence™ software allows mailers to integrate print and mail with 
one streamlined platform for unprecedented process integration. Independent of page complexity, the 
IntelliJet™ 20 Printing System can consistently deliver maximum throughput with a print speed of up to 400
feet (122 m) per minute for monochrome; 200 feet (61 m) per minute for color, with high quality output that is
specifically tuned for high-speed mail finishing.  Moreover, the IntelliJet™ 20 Printing System can also help turn 
routine bills and statements into powerful marketing and sales tools.

That Pitney Bowes is offering this integrated system makes sense, according to a leading analyst from 
InfoTrends. “The IntelliJet system is much more than a print-and-mail hardware offering,” said Jim Hamilton, 
group director, InfoTrends’ Production Hardware Consulting Services. “It leverages Pitney Bowes’s 
powerful capabilities in software, workflow, and global service and support.”

Like the larger system, the IntelliJet™ 20 Printing System offers high reliability and performance and is 
backed by a specially trained customer service organization. This team helps the system run at its optimal 
efficiency, enabling customers to provide aggressive Service Level Agreements to internal and external 
print and mail clients. 

“The IntelliJet™ 20 Printing System provides the powerful technology of the IntelliJet™ 30 Printing System, but is 
physically and financially sized for a much broader range of customers,” said Abi-Karam. “It truly delivers the 
quality, integrity and flexibility of world-class production print and mail technology to answer customers’ needs.”  

For organizations interested in exploring the possibilities of full-color production mail, Pitney Bowes recently 
opened a Customer Innovation Center in Shelton, Connecticut, equipped with the IntelliJet™ 30 Printing 
System and all the software required to design and run complex print and mail jobs.

www.pb.com

Pitney Bowes - 5/11/2010

“Greening of Government” is Focus of New Pitney Bowes White Paper

Government agencies can make significant progress toward achieving their sustainability goals and budget 
objectives by re-examining core functions and processes within their organizations that involve mail, print and 
document-related services, according to a white paper now available from Pitney Bowes Government 
Solutions, Inc. (PBGS), a wholly owned subsidiary of Pitney Bowes Inc. (NYSE: PBI).

The white paper, “Greening Government Services,” uncovers three key areas that every government agency 
can focus on when addressing sustainability issues: reducing energy consumption, reducing waste, and 
improving productivity. It also recommends some immediate steps agencies can take to begin the process of 
“greening” their activities, including:

·         Creating a roadmap for successful green initiatives

·         Measuring their current situation

·         Taking advantage of low-hanging fruit

·         Utilizing available tools


“The challenge agencies face in meeting their sustainability goals is substantial, but necessary to protect the 
environment and curb government spending,” said Jon Love, president, PBGS.

Love noted that, once agencies take the initial steps toward greening their activities, there are additional 
activities they can implement to help make their sustainability goals more attainable, such as:

·         getting help with mail services;

·         optimizing carrier routes and delivery schedules;

·         combining like operations;

·         outsourcing mail, print and document-related services to a multi-client facility;

·         reducing unnecessary physical document requirements;

·         re-visiting telecommuting opportunities.

“These steps may require a bit more time and resources, but can assist – along with a commitment to energy 
reduction, recycling and related activities – in creating sustainable programs that have a lasting, positive 
impact on both government and the environment,” Love added.

Pitney Bowes Government Solutions designs, implements and operates solutions that provide government 
agencies with critical mail, communication, document, records management and logistics services to 
efficiently meet constituent needs and help satisfy legislative mandates.

www.pb.com

Pitney Bowes - 4/26/2010

Pitney Bowes Survey Reveals Resiliency of Small Businesses Facing a Tough Economy

About half (52%) of small business owners would describe their business’ economic situation as worse now 
compared to 12 months ago, according to a new survey released today by Pitney Bowes Inc. (NYSE: PBI). 
However, despite financial struggles, almost three quarters (73%) are optimistic about the future of their 
business. Such hopefulness will carry them through what some analysts are calling the “toughest economy 
in decades”.

The survey, commissioned by Pitney Bowes, was conducted by International Communications Research, 
which polled 504 small businesses across the U.S. about the financial state of their business and outlook 
for 2010.

The survey revealed that some of the top financial stressors for small business owners in today’s economy 
include: decreased sales (74%); health care costs (52%); late payments from customers (42%); and greater 
restrictions on financing (42%). About eight-in-ten small business owners say they are very worried about cash 
flow.

In spite of financial pressures, many small business owners still feel they have levers to pull before they would 
be forced to close. If their financial situation does not improve, 34% would resort to either layoffs or changing 
their mix of products or services, according to the survey. About a third would barter with customers, suppliers 
and employees to minimize the use of cash, while 31% would reduce operating hours. Twenty-nine percent 
would purchase a technology to increase the efficiency of their business.

As many American entrepreneurs attempt to overcome financial challenges in a tough economy, their resiliency 
is undeniable. Not surprisingly, if forced to close, the survey revealed that more than a quarter (28%) would start 
a new business. About a third would either start a new career (34%) or retire (32%). 

“The Pitney Bowes survey revealed the agility of small businesses to adapt in today’s economy to stay in 
business for the long haul,” said Christine Martin, senior director, customer marketing & strategy, Pitney 
Bowes Inc. “Small businesses are a cornerstone of this nation’s economy, which makes their success of the 
utmost importance for the economic recovery of America.”

www.pb.com

Pitney Bowes - 4/23/2010

Longtime Mailing Specialist Now Provides Multi-channel Communications Technology and Expertise

Pitney Bowes Inc. today celebrated its 90th birthday, honoring the 1920 incorporation of the company with 
plans to ring the closing bell at the New York Stock Exchange.
       
"Ninety years is a milestone few companies achieve," said Chairman, President and Chief Executive Officer 
Murray Martin. "Paradoxically, the key to longevity is continuous reinvention, and I am proud to state that 
our commitment to renewal has never been stronger. Even as we celebrate this amazing anniversary, we 
are laying the foundation for our next 90 years as a specialist in multi-channel communications technology 
and know-how."

One key feature of that renewal, Martin noted, is that Pitney Bowes - historically known for its ability help 
companies lower their costs -- can now provide technologies and tools to help companies grow.

Symbolizing the company's shift from its historical focus on productivity to its new capabilities in business 
growth, the newest mailing systems from Pitney Bowes can digitally print customized marketing or other 
messages on the outside of an envelope, dramatically increasing the chance that the recipient will open, 
read, and act on the information inside. Other systems from Pitney Bowes can help businesses target their 
marketing and operations more effectively by easily identifying potential customers based on integrated 
demographic and geographic information.

"There is so much more to Pitney Bowes than most people realize," Martin said. "Our systems can help 
organizations link their physical and online communications channels in powerful ways.  We find that more 
organizations are taking a strategic approach to managing these communications channels, and Pitney 
Bowes is there to help them."

Pitney Bowes is now a global enterprise deriving 30% of its revenue from outside the United States.  The 
company is integral to the business processes of nearly two million organizations worldwide. Representative 
clients include more than 90% of the Fortune 500 firms; local, regional and national governments in scores 
of countries; global giants in the health care, insurance, financial services, and telecommunications industries; 
and hundreds of thousands of smaller firms like Cole Mussel Farms in Canada, and We Be Uh...Campin' in 
California.

The company's origins are classically Anglo-American. Inventor Arthur Pitney patented his first postage meter 
in 1902, but it wasn't until he joined forces with British-born entrepreneur Walter Bowes that he began to 
realize the meter's commercial potential.  The two men incorporated the Pitney Bowes Postage Meter Company 
on April 23, 1920, and began to sell their new system to companies that were eager to find an alternative to 
buying and handling large quantities of stamps for their business mailings.

"New Mail Machine Eliminates Stamps," read the headline in the August 21, 1921, issue of The New York 
Times. The article noted the "lightning-fast" speed of affixing postage (250 letters per minute), the system's 
size ("hardly three times the size of a typewriter") and cost ($40 per month to lease, equivalent to about 
$487 today). The story went on to note that the National City Bank, a predecessor to the modern financial 
giant Citigroup, was the first Pitney Bowes customer in New York City.

How times have changed. The fastest systems from Pitney Bowes now process business mail at up to 
26,000 pieces per hour, and fully-digital entry level systems can be leased for a fraction of the cost of that 
1921 machine.
       
What has not changed is the company's focus on developing and sustaining long-term business relationships: 
Citigroup is still a Pitney Bowes customer.

Martin praised Pitney Bowes's 33,000 employees worldwide for their contributions to the company's long-term 
success. "We inherited a great global enterprise from those who came before us, and the current generation 
is striving every day to make it even stronger for those who will follow," Martin said. The company is part-way
through a strategic transformation process that is making it more flexible, more agile and better-positioned to 
capitalize on new business opportunities.

While the company is transforming, major elements of company culture will remain true to the Pitney Bowes
legacy.  The firm has been a management leader and innovator for decades. Under the leadership of 
legendary Chairman Walter Wheeler, the company adopted the principles of diversity and inclusion in the 
1940s, nearly a decade before the beginnings of the civil rights movement in the United States, and it 
continues to win awards and accolades for its modern diversity practices.  It is a pioneer in employee health 
care and was cited as a national model for others to follow by President Obama in 2009. It is also a leader in 
global ethics, and has been cited by both Corporate Responsibility Officer magazine and the Ethisphere 
Institute for its business practices and management commitment to honest dealings. Pitney Bowes employees 
annually volunteer thousands of hours of time for community service projects where they live and work, and 
the company is a generous corporate philanthropist, investing most heavily in programs that support youth 
literacy and education.

"It is an honor for me to represent Pitney Bowes at the New York Stock Exchange on this happy occasion," 
Martin said. "Pitney Bowes is a great company, and we are charging into the future with a renewed excitement 
about all of its possibilities."

www.pb.com

Pitney Bowes - 4/19/2010

Pitney Bowes Expands U.S. Collaboration with RISO to Offer New Digital Color Inkjet Printer Series

RISO’s ComColor Series Added to Pitney Bowes’s Suite of Mail and Print Solutions 

Pitney Bowes Inc. (NYSE:PBI) today announced that it is expanding its collaboration with RISO, Inc., a 
leader in digital inkjet printing technology, to offer RISO’s ComColor series of full-color inkjet printers to U.S. 
customers. The ComColor series complements Pitney Bowes’s suite of mail management software, working
with a broad array of the company’s products for a complete “print-to-mail” solution in a cut-sheet environment.

The ComColor series helps organizations add value to existing documents by managing the transition from 
printing in black and white to color. The series is ideal for mid- and high-volume mailers printing transactional 
or transpromotional documents such as invoices, promotional flyers, postcards, and direct mail. 

“Our collaboration with RISO is the perfect complement to Pitney Bowes’s portfolio of printing and mailing 
solutions,” said Debra Thompson, vice president, marketing, U.S. Mailing, Pitney Bowes Inc. “The ComColor 
series offers Pitney Bowes customers a fast and affordable inkjet printer solution that drives efficiency and 
productivity.”

“ComColor offers real and unique value to Pitney Bowes customers,” said Kevin Hunter, executive director, 
CMD program and new dealers, RISO, Inc. “ComColor combines affordable color, high speed, and high 
reliability, resulting in a low total cost of ownership. Organizations can now afford to convert their black and 
white documents to full color, increasing their response rates and improving the overall appearance of their 
printed communications.”  

With print speeds of 90-150 pages per minute, the series is designed to work with a broad range of customer 
applications and print volumes. There are five models in the series: ComColor 9050, 7050, 7010, 3050, and 
3010. They are distinguished by print speed, paper capacity, print image area, and option compatibility.

The series can handle print volumes up to 500,000 per month using a no-heat imaging system that offers 
increased reliability and up-time for post insertion processes. All five models are ENERGY STAR qualified 
printers and offer optional scanning and copying capabilities.

The ComColor series expands on the previously introduced HC5500 inkjet printer by RISO, which Pitney Bowes
continues to offer. Pitney Bowes will show the ComColor 9050 flagship model at the AIIM/ON DEMAND Expo 
and Conference from April 20 to 22 in Philadelphia.

www.pb.com

Pitney Bowes - 4/14/2010

Ecommerce Technology Providers Help U.S. Online Retailers Expand Internationally with Pitney Bowes Ecommerce Solutions

Ecommerce Solutions Feature International Delivery Services with Compliance, Duty and Tax Costs 

Pitney Bowes Inc. today launched their Global Ecommerce Solution Suite at the 2010 Ecommerce Summit.  
The solution enables ecommerce technology providers to offer their U.S.-based online retailer customers the 
ability to expand their reach internationally with an enriched global buying and fulfillment experience.  

For ecommerce technology providers seeking to offer their online retail customers the ability to tap into 
growing international markets, Pitney Bowes Ecommerce solutions enables them to connect with confidence 
and operational ease. Pitney Bowes’s core shipping capabilities extend value to both end consumers and 
retailers. For end consumers, Pitney Bowes provides the “true” cost of their ecommerce items including 
real-time duties, taxes, and shipping costs. Consumers also benefit from expanded shipping options, online 
tracking, package insurance, and returns management. For the retailer, Pitney Bowes offers automated 
customs compliance tools, a variety of international shipping options, and a leading online postage solution. 

“Thanks to rapid adoption of Internet shopping overseas and residual effects of the economic downturn, 
U.S retailers are at a tipping point for international expansion,” said Craig Reed, Vice President of 
Ecommerce Solutions for Pitney Bowes.  “As this industry transforms over the next three years, players 
with the best technologies will have the advantage for gaining global market share quickly.  Our solutions 
are designed to support ecommerce technology providers seeking international expansion opportunities 
for their online retail customers.”

Reed noted that Pitney Bowes has expertise in postal regulations, distributed transactions, digital secure 
transactions and international shipping.   Pitney Bowes’s secure transactions and shipping solutions have 
supported ecommerce since the emergence of the Internet.

www.pb.com

Pitney Bowes - 4/10/2010

Pitney Bowes Launches New Customer Communications Solutions in U.S.

Connect+™ Customer Communications Series Helps Turn Transactional Mail into New Growth Opportunities

Pitney Bowes Inc. today launched a new series of customer communications solutions in the U.S. to help 
organizations deliver more powerful and profitable messages.  Among many other new features, the Connect+™ 
Customer Communications Series enables mailers to print high-resolution graphics and messages in color or 
black on the outside of the envelope.  The print technology was developed as a strategic collaboration with 
HP.

The Connect+ Series is the first mailing systems series with a Web- and application-based software 
architecture and features an intuitive color touch-screen display with graphic icons that provides instant 
online access to numerous mailing, printing and reporting applications. Customers can access their 
accounts online to order supplies, download graphics, place service calls, visit USPS Web sites, track 
parcels and access exclusive Pitney Bowes® presort services.

High-resolution HP inkjet technology with 1,200 dpi allows promotional messages to be printed across the 
top of envelopes with text, logos or photographs in color or black, while applying postage all in one pass.  
Messages may range from simple text to limited-time specials or complex color graphics to help build and 
reinforce an organization’s brand, increase read-rates and drive customer response.  With the Connect+ 
Series, users can also print messages and images along the bottom and back edge of the envelope with 
multiple passes.  Marketers can instantly design messages and import graphics or select images from Pitney 
Bowes’s extensive library to print on the outside of envelopes, and the Connect+ Series enables direct 
control of the entire messaging process from an individual’s desktop.  

Recent independent market research commissioned by Pitney Bowes shows that 69 percent of consumers 
indicated they would be more likely to open a mail piece with color text and graphics first compared to a plain 
white envelope without messaging.  What this suggests is printing color promotional messages on the outside 
of envelopes can help marketers connect with more customers.  

“In today’s economic environment, organizations are looking for new ways to retain, acquire and grow the 
value for their customers,” said Leslie Abi-Karam, Pitney Bowes Executive Vice President and President, 
Mailstream Solutions Management.  “With the Connect+ Series, organizations can now build customer 
relationships and grow their businesses by turning all of their physical communications into new opportunities 
to help increase revenue.”

The Connect+ Series includes three product platforms for mid- and high-volume mailers. For mid-volume 
mailers, the Connect+1000 and Connect+2000 systems can print up to 180 letters per minute and features 
a 10.2” color touch-screen display.  The Connect+2000 system also offers Pitney Bowes 
Weigh-on-the-Way® technology, which automatically weighs and dimensions mail pieces for additional 
productivity.  

For high-volume mailers, the Connect+3000 system can produce up to 300 letters per minute and includes 
a standard 10.2” color touch-screen display.  The Connect+3000 is also available with Weigh-on-the-Way 
technology and additional options to customize the solution, including a high-resolution, 15” color 
touch-screen display.  

The Connect+ Series is available for order immediately.  Systems with black printing will ship immediately. 
Color systems are scheduled to ship during the third quarter of this year.  Color printing upgrades, which are 
easily added to existing systems, can also be ordered immediately.  

Pitney Bowes will be introducing its Connect+ Series to additional markets around the world in the coming months.   
For additional information on the Connect+ Series, please visit: pb.com/connectplus.

www.pb.com

Pitney Bowes - 4/8/2010

Pitney Bowes Introduces Mailstream Evolution™ Inserting System

New High-Volume Mail Inserter Incorporates Innovative Technologies

Pitney Bowes Inc. today announced the newest addition to its family of high-speed, high-volume mail 
inserters, the Pitney Bowes® Mailstream Evolution™ Inserting System.  The system will be on display at the 
National Postal Forum in Nashville, Tenn., next week.

The Mailstream Evolution™ Inserting System is the successor to the highly reliable Pitney Bowes® FPS™ 
Split Drive Inserting System.  More than 1,500 FPS™ Split Drive Inserting Systems have been installed at
customer sites around the world.  The Mailstream Evolution™ Inserting System incorporates several 
upgrades that provide greater flexibility, productivity and integrity. 

“There is a relentless drive among mailers to demand greater performance and flexibility from the systems 
they use in their mail operations,” said Ramesh Ratan, president of Pitney Bowes Document Messaging 
Technologies. “We believe the innovative technology in the Mailstream Evolution™ Inserting System delivers 
consistent, reliable performance for greater peace of mind.”

The key changes customers will find in the new system include:

Enhanced production flexibility with the No Changeover Module built into the system, reducing the time required 
to change from letter processing to flats processing 

Upgraded software functions including enhanced reporting capabilities through new P/I™ Direct Access 
software that provides system level reporting to drive productivity and operational efficiencies. The software 
also provides a seamless integration to Production Intelligence® Output Management and DFWorks® 

Upgraded Graphical User Interface that makes the system easier than ever to operate and monitor, and an 
optional Privacy Guard to help ensure that every mailpiece is assembled with the highest level of accuracy 
and integrity 
 
The Mailstream Evolution™ Inserting System processes up to 14,000 mail pieces in one hour for regular-size 
letters, 12,000 pieces per hour for 6x9 envelopes; and 9,000 pieces per hour of flats mail.  The system can 
be customized through a range of flexible features and capabilities that can help mailers achieve both 
current and future business needs.

Like all Pitney Bowes inserting systems, the Mailstream Evolution™ Inserting System is backed by a global 
service organization that can provide on-site support to meet the demands of high-volume mailers around the 
clock.  “With the tremendous pressure today on delivering higher value to printed business communications, 
we are the only vendor that can provide a total print and mail solution,” said Ratan.  “We are completely 
committed to customer satisfaction and to exceptional service for leading print and mail operations globally.  
Our customers count on Pitney Bowes to make it happen.”

www.pb.com

Pitney Bowes - 4/6/2010

Healthcare Benefits Communications Channels Can Directly Influence Behavior and Program Effectiveness

Healthcare Benefits Communications Channels Can Directly Influence Behavior and Program Effectiveness, 
According to Pitney Bowes Study

Sending communications on healthcare benefits through the mail is an important channel in engaging members 
as they make benefits decisions and as program managers seek to influence member behavior, according 
to a study on Healthcare Benefit Communications Preferences by Pitney Bowes Management Services, Inc. 
(PBMS), a wholly owned subsidiary of Pitney Bowes Inc. (NYSE: PBI).

The survey noted that, as healthcare benefit costs continue to escalate, both payers and benefits 
administrators look for ways to reduce the costs of managing benefits programs, such as communicating 
through email and secure web sites.  Hard-copy mail however– not e-mail or secure web sites – is the 
preferred channel of communication for receiving healthcare benefit communications, including Explanation 
of Benefits (EOBs), Program Change Notifications, Enrollment/Decision Guides, and Welcome Kits, among 
others.

Andy Roussel, director, Strategic Marketing, PBMS commented that, to the extent existing communications 
vehicles can be used to influence member choice, then the ability of recipients to share them with family 
members has impact beyond the perceived savings of migrating to digital forms. He warns that, “As payers 
and program administrators consider using electronic forms of communications for influencing member 
behavior, a lack of portability may impact the effectiveness of this messaging. “ 

Roussel added that “this may be significant, as member choice in how they and their family use benefits may 
directly impact the cost of those benefits to both the member and the payer. Plan sponsor and administrator 
guidance on member choice needs to be in the form most easily used by recipients if it’s to be effective in 
guiding members on such issues as when to use a primary care physician or Urgent Care Center vs. an ER.

www.pb.com

Pitney Bowes - 4/5/2010

Pitney Bowes to Unveil Newest Customer Communications Solutions at 2010 National Postal Forum

Pitney Bowes Inc. announced today it will unveil its newest mid-range mail and customer communications 
solutions at the 2010 National Postal Forum.  The Forum runs from April 11-14 at the Gaylord Opryland 
Resort & Convention Center in Nashville, Tennessee. Pitney Bowes will exhibit at Booth #250.

Designed as the successor to the market-leading DM Series of mailing systems, the high-tech customer 
communications solutions that Pitney Bowes will reveal are packed with a wide array of capabilities 
previously unknown in the mid-range market segment, including ones that can help customers grow their 
businesses.

Specific details will be announced at the show on Monday, April 12, 2010. 

The Forum is the largest gathering of mailing industry executives and companies every year. The 2010 event 
will take place against the backdrop of the U.S. Postal Service contemplating significant changes to its 
business model as mail volumes continue to shift in response to changing consumer and business 
communication styles.

Anticipating the upcoming convention, Pitney Bowes Chairman, President and CEO Murray Martin said: “It 
makes perfect sense that, as Pitney Bowes celebrates its 90th birthday, we will demonstrate once again the 
power of great innovations. We want the National Postal Forum audience to be the very first to see the latest 
game-changing technologies created, nurtured and launched by the undisputed industry leader.”

In addition to its newest solutions, other exciting Pitney Bowes hardware, software, services and solutions on 
display at the National Postal Forum include:

The IntelliJet™ Printing System, an exclusive Pitney Bowes solution that is powered by Production Intelligence®, 
brings together high-speed digital color printing with high-speed, high-integrity inserting to produce transactional 
documents with superior production performance and cost optimization. 

The Olympus® Single-Tier and Multi-Tier Sorter, which are both designed to help mailers take advantage of the 
latest U.S. Postal Service standards around Intelligent Mail® services. 

Software solutions including DFWorks® Automated Document Factory solutions, to help customers operate their 
document factories at extremely high levels of productivity and integrity, and Production Intelligence® Output 
Management Solutions to get the most out of every single mailpiece regardless of the date or location of its creation. 

·         The DI950™ Integrated Document Printing Solution for mid-sized mailers.  With integrated printing, the 
DI950 can help optimize the mailstream by creating, formatting, printing, inserting and metering in one solution.      

Designed to print up to 30,000 mail pieces per hour, the AddressRight® DA95f Addressing System with 
fixed-head technology offers black-and-white and color printing. Used in tandem with Pitney Bowes’s 
AddressRight® Pro solution with VeriMove™ Net, businesses can target customers with powerful, 
easy-to-use software that cleanses and updates existing lists including USPS® Change of Address data 
while taking advantage of postal discounts. 

·         The booth will also contain Pitney Bowes’s SendSuite® Distribution Solutions. The portfolio includes the 
new SendSuite Tracking Solution for inbound tracking applications, which can help customers manage the 
flow of packages and accountable mail from global facilities received from carriers and internal package 
shipments.  In addition, the portfolio includes SendSuite Shipping Solutions and SendSuite Desktop Solutions.

Pitney Bowes Business Insight’s Enterprise Address Management software enables organizations to manage 
address quality. This innovative solution provides an automated, closed-loop approach that connects address 
owners with customers, postal records and real-time data, with the ability to cleanse, validate and update 
addresses at the source.  Enterprise Address Management also drives savings and efficiency throughout 
the organization by utilizing track and trace within areas such as call centers, billing, customer support and 
marketing. 

trackmymail.com®, a web-hosted application that uses Intelligent Mail® barcode technology from the U.S. 
Postal Service to track and report the movement of mail through the mailstream to delivery in-home, as well 
as responses and payments returned to the mailer. The application also captures Address Change Service 
information, allowing mailers to learn which mail pieces had a change of address, were forwarded, or had 
undeliverable addresses. 

A range of mail services solutions including international mail and package services, presort services for both 
First-Class™ letters and flats and for Standard Mail®, and PresortXtra™ services for low- to medium-volume mailers. 

Pitney Bowes experts will also be leading several of the learning sessions at the conference, sharing their 
industry knowledge and helping attendees get the most from their conference experience. Attendees interested 
in meeting and learning from the Pitney Bowes team are encouraged to participate in the following sessions:

USPS Extra Services – When, Why and How – Sun., April 11, 10:30 a.m. 
Hiring and Interviewing – Mon., April 12, 10:00 a.m. 
Is Your Mail in Shape? – Mon., April 12, 11:15 a.m. 
Move Update Requirement and Merlin/PBV Testing (peer-to-peer roundtable)  – Tue., April 13, 7:30 a.m. 
Address Quality – Product vs. Process – Tue., April 13, 2:00 p.m. 
The Top Ten Behaviors of Excellent Managers – Tue., April 13, 2:00 p.m. 
Maximizing Your Investment in Intelligent Mail – Tue., April 13, 3:15 p.m. 
Intelligent Mail Made Simple Through Outsourcing – Tue., April 13, 4:30 p.m. 
Maximize Cash Flow and Improve Responses with Reply Mail – Wed., April 14, 2:00 p.m.

www.pb.com

Pitney Bowes - 3/23/2010

New Pitney Bowes White Paper Highlights Importance of “The Empowered RIM Manager”

The importance of retaining and empowering RIM (records and information management) managers within 
an organization is the focus of a new white paper now available from Pitney Bowes Management Services, 
Inc. (PBMS), a wholly owned subsidiary of Pitney Bowes Inc. (NYSE:PBI). 

With ever-increasing ways of creating, sharing and storing content in the world today, along with the
demands posed by new and sometimes contradictory national and international regulations, the role of the 
corporate RIM manager has taken on added significance.

“More and more companies are realizing that records management requires far more authority, support and 
resources than has been the tradition,” said Betty McAlvany, director, Records and Information Management, 
PBMS. She emphasizes that RIM managers must have a clear view into all records and document-related 
projects within an organization to successfully perform their responsibilities.

The white paper maps out a framework for facilitating a uniform, enterprise-wide approach to successful records 
and information management that includes:

Policy and program development 
Process and procedural considerations 
Retention and disposition requirements and opportunities 
Legal hold and litigation/discovery 
Technology concerns 
Training and change management communications 

The white paper also presents time and cost pitfalls that can develop when organizations do not adequately 
consider records management issues in planning an acquisition, divestiture, workforce reduction or real estate 
move.

Pitney Bowes Management Services designs, implements and operates global solutions that provide enterprise 
clients with customer communication, mail and document lifecycle services that help in creating more effective, 
efficient and compliant business processes and operations.

www.pb.com

Pitney Bowes - 3/19/2010

Pitney Bowes Offers White Paper on Driving Cross Border E-Commerce Growth

Pitney Bowes Inc. today released a white paper that offers insight into how retailers can break down the 
shipping barriers that are holding back profitable international growth.

The white paper, entitled “2010 Outlook: International E-Commerce,” highlights the fundamental market trends 
that underpin this explosive growth opportunity. The paper also notes the unique challenges associated with 
cross border e-commerce.  Customs regulations, import duties, complex shipping rules, foreign taxes and the 
lack of in-country services represent bona fide challenges. In addition, the white paper discusses how new 
Web-based technologies can help simplify these issues, and turn the historically complex cross border sale of 
goods into a real opportunity.

“Retailers looking to tap into the enormous growth potential of international e-commerce no longer need to 
navigate the complexities alone,” said Leslie Abi-Karam, Pitney Bowes executive vice president and president, 
mailstream solutions management. “The retailers we work with understand that new technologies and 
international shipping services have greatly reduced logistics barriers.  That frees them up to concentrate on 
sales, marketing and merchandising.”

Understanding and managing the challenges of international shipping are also critical for success.  A few of 
the key areas the white paper explores include:

·         Complying with local laws and regulations;  

·         Managing shipments across multiple carriers and multiple posts;  

·         Handling international duties and taxes; 

·         Setting up an international returns and special handling process; and 

·         Maintaining a positive customer experience. 

The white paper also offers insight on how to build expertise on international shipping without building 
infrastructure, as well as suggestions for overall profitability and growth once an organization is ready to
sell internationally.

www.pb.com

Pitney Bowes - 3/4/2010

Pitney Bowes White Paper on Employing Targeted Marketing Strategies to Optimize Healthcare Plans Now Available

Pitney Bowes Management Services, Inc. (PBMS), a wholly owned subsidiary of Pitney Bowes Inc. has just 
released a white paper which advocates the use of targeted marketing strategies to more effectively market 
healthcare benefits plans that help drive desired behaviors and outcomes among plan members.

The white paper, “Using Targeted Marketing Strategies to Optimize Healthcare Plans: targeted benefits 
communications can improve member health and lower program costs,” underscores the importance of 
audience segmentation and targeted marketing strategies in helping benefits managers effectively tailor 
communications to each stage of the member relationship. It points out that, “tailored messaging in a 
targeted marketing environment can dramatically increase the effectiveness of healthcare and wellness 
communications.”

The white paper also highlights specific targeted marketing tools that are particularly useful in the healthcare 
arena, such as:

·         Segmentation analytics and experience design

·         Location intelligence and Geo Information Systems

·         Variable composition

·         Address and data hygiene

These tools help benefits managers target the right message to the right audience through the most cost 
effective channels.

Several case studies demonstrate how targeted marketing disciplines, tools and tactics were effectively 
leveraged to promote the best use of benefits, resulting in lower costs for the benefits providers and improved 
healthcare outcomes and cost savings for the plan members.

Pitney Bowes Management Services designs, implements and operates global solutions that provide enterprise 
clients with customer communication, mail and document lifecycle services that help in creating more effective, 
efficient and compliant business processes and operations.

www.pb.com

Pitney Bowes - 3/4/2010

Pitney Bowes Elects Patrick Brand a Corporate Officer

Pitney Bowes Inc. announced today that its Board of Directors has elected Patrick Brand to the office of 
Vice President and President, U.S. Mailing.

Brand was appointed to his current position, President U. S. Mailing in September, 2009. In this role, he has 
total responsibility for all strategic and tactical aspects of the company’s core mailing business in the United 
States. U.S. Mailing serves more than one million customers with a complete line of solutions and services 
through a wide variety of distribution channels. 

Before assuming his current position, Brand was President of Pitney Bowes’s Document Messaging 
Technology (DMT) business. DMT is the global market leader in high-speed, high-volume production mailing 
solutions and services.  During his tenure as President of DMT, Pat and his team drove the division to record 
revenue and profitability, unparalleled levels of customer satisfaction and into new growth vectors such as 
Production Print.  Before becoming President of DMT, Pat held senior leadership positions in sales, marketing 
and strategy.

Brand joined Pitney Bowes in 1983 after three years at Deloitte and Touche as a Certified Public Accountant 
and Consultant.

Early in his career at Pitney Bowes Brand worked in several different units including Corporate Finance, Copier 
and Supplies, and Direct Response Marketing.  He then held a number of positions of increasing responsibility 
including Director, Postage Meter Marketing; Director, Small Business Marketing; Director, Product 
Management; Vice President, Marketing for Office Direct; and Vice President, Postal Payment Solutions.

Brand led the team that developed and launched the Personal Post Office product in 1996, a product that 
has generated over $1 billion in revenue for Pitney Bowes. He holds five Pitney Bowes patents.

Brand received an MBA and BS in Accounting/Finance from the University of Connecticut.  He serves on the 
Board of Directors of the World Affairs Forum, a non-profit organization based in Stamford, Connecticut.

www.pb.com

Pitney Bowes - 2/25/2010

Unitrends and Pitney Bowes to Deliver Nationwide Service for Recovery-7 Series Data Backup and Recovery Appliances

Pitney Bowes Inc. (NYSE:PBI) and Unitrends, the leader in affordable, heterogeneous disk-based data 
protection appliances, today announced that they are expanding their collaboration to provide nationwide 
service for Unitrends’ Recovery-7 Series of data backup and recovery appliances. 

Pitney Bowes is the exclusive, authorized service provider for Unitrends and delivers a full portfolio of on-site 
repair, installation and maintenance services in support of Unitrends and its extensive base of U.S. 
customers. Through the expanded collaboration, Pitney Bowes will offer nationwide on-site maintenance and 
repair services for customers purchasing any of the new Unitrends Recovery-7 Series units.  This will enable 
Unitrends to offer consistent, nationwide repair and maintenance services to its customers for their 
Recovery-7 Series units.  

“Pitney Bowes has an impressive nationwide reach and flexible service options which offer superior installation 
and maintenance support for our customers, nationwide,” said Mark Campbell, chief operating officer, Unitrends.
“We are pleased with their active and responsive support for our growing installation base of users for our new 
Recovery-7 Series line of affordable and scalable disk-based backup appliances.”

“Unitrends’ Recovery-7 Series of high-performance, low cost data protection and recovery systems deliver the 
high value and scalability small and mid-sized businesses require,” said Joanne Boyd, vice president, business 
development, multi-vendor services for Pitney Bowes.  “Our strategic relationship pairs Unitrends’ 
comprehensive solutions with our deep services infrastructure and nationwide footprint so that customers 
receive high value throughout the life of their systems.”

The Unitrends Recovery-7 Series affordably protects and restores critical data and systems running on over 40 
operating systems without the need for multi-vendor software and hardware. The Recovery-7 Series also 
features a radically new licensing approach which offers freedom from not only traditional client-based licensing 
but removes storage-based licensing so that customers can store as much on the device as they wish until the 
physical capacity is full. 

Products in the Recovery-7 Series include:

·         Recovery-710 – Supporting 6TB to 12TB of data reduced capacity, the Recovery-710 delivers lower 
cost, higher capacity data protection and recovery for small and medium-sized businesses with heterogeneous 
infrastructures, including those moving to VMware/SAN environments.

·         Recovery-720 – Capable of supporting from 12TB to 24TB of data reduced capacity, the Recovery-720 
offers enterprise-level data protection with a staged RAID-1/RAID-6 for maximum data ingest rates at the 
lowest total cost of ownership in the industry.

·         Recovery-730 – Capable of supporting from 30TB to 60TB of data reduced capacity, the Recovery-730 
also offers enterprise-level data protection with a staged RAID-1/RAID-6 for maximum data ingest rates at the 
lowest total cost of ownership in the industry.

Unitrends’ fully-integrated Recovery-7 Series appliances are available with pricing starting at $9,995.

www.pb.com

Pitney Bowes - 2/9/2010

Pitney Bowes to Open Mail Services Site in Newark, New Jersey

Pitney Bowes Inc. (NYSE:PBI) and Newark Mayor Cory A. Booker announced today that Pitney Bowes has 
selected Newark as the site for its expanded mail services operations in New Jersey and will open a new 
International Mail Distribution Center there next month.  The relocation and expansion will bring 180 jobs to 
Newark, and is expected to create an additional 25 jobs in New Jersey’s largest city over the next few years.

Mayor Booker will highlight this Pitney Bowes announcement during his State of the City Address, which will be 
held tonight at 6:30 p.m. at Newark Symphony Hall at 1020 Broad Street.
 
Pitney Bowes Mail Services is the nation’s largest provider of presort services, aggregating outbound mail from 
many organizations and enabling more mailers to enjoy the benefits of postage discounts.  It is also one of the 
nation’s largest providers of international mail services, allowing outbound international mail to get to its 
destination faster and at lower cost to the mailer.

The new facility, located in Newark’s Enterprise Zone at 158 Mt. Olivet Avenue, comprises approximately 
76,000 square feet of space.  When modifications to the site are complete, the site will have 64,000 square feet 
of production space, and approximately 12,000 square feet of office space, all air conditioned and operating 
on a 24/7 basis. It is estimated the new facility will process 50 million pieces of international mail per year.

Mayor Booker said, “We are very pleased that Pitney Bowes, one of the nation’s largest providers of 
international mail services, is recognizing Newark’s ideal location for the logistics industry by moving a major 
business unit to our City.  We are grateful that as part of the transaction, the company has committed to a 
First Source Agreement which will ensure that Newark residents are considered first for job openings. Thanks 
to Newark’s Economic Development team and our State partners, we are continuing the transformation of our 
Newark by creating much needed jobs for our residents.  Together, we are building a stronger, safer, prouder 
City.”

“I would like to thank the city and state officials who worked so closely with us to keep and grow these jobs in 
New Jersey,” said John Ward, president, Pitney Bowes Mail Services. “We are very bullish on the work force 
here, and appreciate the progressive attitude on the part of government leaders who understand the needs 
of the business community.  We look forward to providing even higher levels of service to our customers in the 
greater New York and New Jersey markets.”

Newark’s Brick City Development Corporation (BCDC) and Urban Enterprise Zone (UEZ) teams worked with 
Pitney Bowes and the State of New Jersey to negotiate and coordinate this transaction.  The New Jersey 
Economic Development Authority recently approved a Business Retention and Relocation Assistance 
Grant and a Business Employment Incentive Program grant for this project. The facility is located in 
Newark’s UEZ, one of 32 zones in New Jersey that the state has designated with specific incentives to 
revitalize urban communities and encourage business investment.  In addition, Pitney Bowes has signed a 
First Source agreement with the City of Newark and BCDC that commits the company to make a good faith 
effort to recruit and hire qualified residents of Newark who apply for positions at the facility through Pitney 
Bowes’s online job application process.

www.pb.com

Pitney Bowes - 2/9/2010

Pitney Bowes Showcases Unique Ability to '1ntegrate' Print and Mail at Ipex 2010

Solutions set provides customers with 'One-Stop-Shop' for end-to-end print and mail processing power and 
integrity

Pitney Bowes will exhibit at Ipex 2010 with the 'missing piece' from its product portfolio impressively filled 
and with its stand branded to display a critical message for all high volume print and mailers - '1ntegrate'.

The Pitney Bowes showcase will demonstrate how the company's proven pre- and post-print software and 
hardware portfolio has been boosted with the addition of the IntelliJet Printing System - the result of Pitney 
Bowes' strategic alliance with HP.

With the addition of the IntelliJet Printing System, Pitney Bowes takes a significant foothold in the production 
print market and becomes the one vendor able to demonstrate a truly integrated end-to-end print and mail 
offering. The Pitney Bowes stand will provide a clear vision of the business benefits that are driven by 
integration. Hardware and software presentations will demonstrate how integrating these functions can 
improve operational performance, help to build stronger customer relationships and provide the scope to 
produce more timely, personalized and relevant customer communications.

Software driven integration
The full range of Pitney Bowes Production Intelligence software solutions will be demonstrated - effectively the 
brain-power behind print and mail integration. Experts will be on hand to show how this intuitive software can 
improve the control and efficiency of document workflows across an enterprise, from robust Output Management 
solutions, Automated Document Factory (ADF) management solutions to Multi-Channel and Hybrid Mail 
enabling solutions.

Launch! Three new inserters
The Pitney Bowes exhibit will showcase THREE new inserters, adding further choice and flexibility to the 
industry's leading portfolio. The new systems are tailored at specific industry needs - one aimed squarely at 
the transaction mail market, another designed to work alongside production insertion technology to finish 
reprints and small jobs without compromising productivity or integrity levels, and the final new addition 
serving as a flexible companion to the proven DPS range. Full details will be announced at the show.

Ronald van Hees, Marketing Director, Pitney Bowes, comments: "Ipex 2010 will demonstrate that the Pitney 
Bowes portfolio boasts solutions that cover every aspect of the mail and messaging process - from data-quality 
and integrity, to printing, inserting and sorting.

"We expect to create a real buzz with our new solutions and with the sheer breadth of our capabilities. There 
will be no other stand at Ipex that delivers the end-to-end processing story in such a convincing and 
demonstrable fashion, or that offers dedicated solutions for the particular transactional and direct marketing 
markets as well as the fast-moving world of TransPromo."

IntelliJet Printing System
A giant-screen video will convey the power of the new IntelliJet Printing System - detailing how the system 
has been designed to operate consistently at 400 feet per minute with a 30" wide format and 1200 x 600 dpi 
color quality. Outputs from the IntelliJet will be used within on-stand demonstrations to explain how the Pitney 
Bowes mail creation, insertion and finishing portfolio dovetails seamlessly with this new color print powerhouse - 
creating synergies that help to reduce costs and improve the quality of customer communications.

The Pitney Bowes stand will also showcase the latest developments to two established industry-favorite 
inserters.

Mailstream Productivity Series 26 (MPS 26)
The latest addition to the MPS family enables high-volume production mailers to achieve the highest 
throughput with the greatest degree of flexibility, running up to 26,000 mailpieces per hour. The MPS 26 has
been designed to harness the power of the IntelliJet print engine with its ability to seamlessly process the
IntelliJet's 3-up output. The MPS will also connect to the new Pitney Bowes Envelope Finishing System (EFST), 
an on-envelope color printer that enables 1-to-1 variable TransPromo messaging - further enhancing the 
'openability' of customer communications.

FPST Split Drive Inserting System
Mailers running applications in DL, C5 and C4 envelopes can see a new level of ease and simplicity on the 
FPS Split Drive Inserting System. The name says it all - the FPST Split Drive system allows the inserter to 
separate document collation assembly and the envelope insertion function processes to maximize productivity. 
With the largest installed base worldwide, this industry workhorse can increase uptime with its new changeover 
capabilities, which enables the FPS system to go from a DL, C5 to C4 envelopes format, quickly and easily.

These are just some of the highlights of Pitney Bowes' Ipex 2010 showcase. Further details will be released 
as Showtime approaches. The Ipex stand represents Pitney Bowes' biggest ever exhibition space - an 
impressive space dedicated to a powerful message: '1integrate'.

Pitney Bowes is a $5.6 billion global technology leader whose products, services and solutions deliver value 
within the mailstream and beyond. Founded in 1920, our company's 33,000 employees deliver technology, 
service and innovation to more than two million customers worldwide.

www.pb.com

Pitney Bowes - 2/4/2010

Major Health Care Payments Company Selects Pitney Bowes IntelliJet™ Printing System

Firm is the First to Acquire High-Speed System

Pitney Bowes Inc. today announced that a major company in the healthcare payments industry has ordered 
the Pitney Bowes® IntelliJet™ Printing System to produce high quality customer communications. The company 
has ordered three of the new production color printing systems, the first in the US market.

The company purchasing the Pitney Bowes IntelliJet Printing System uses technology and expertise to 
connect patients, payers and providers to integrate and automate key business and administrative functions 
throughout the patient encounter. This work puts a premium on creating high-quality personalized documents 
with 100% accuracy, privacy and integrity.

“We are proud that an industry leader has selected the Pitney Bowes IntelliJet Printing System to integrate its 
print and mail operations,” said Leslie Abi-Karam, executive vice president and president, mailstream solutions 
management at Pitney Bowes. “Its decision to select Pitney Bowes validates our position to enter into 
production print with this unique solution that offers capabilities not available from any other company.  We 
are eager to deliver our systems and exceed this customer’s already-high expectations for performance.”

The company’s selection of the Pitney Bowes Intellijet Printing System will enable an integration of print and 
mail, lowering operational costs while enhancing production efficiencies and the value of communications.  
The three new systems will replace a larger number of existing legacy machines, and by printing in color on 
blank paper at high speeds will eliminate the need to order, store and manage approximately 1,500 different 
preprinted forms -- all contributing to a strong return on investment.

The Pitney Bowes IntelliJet Printing System is based on the HP T300 Color Inkjet Printing System, governed 
by Production Intelligence output management software and supported by world-class customer service for 
an innovative high-volume, color inkjet printing system that produces complex transactional statements 
without compromising speed or quality.  Independent of page complexity, the Pitney Bowes IntelliJet Printing 
System consistently operates at 400 feet per minute with a 30” wide format and addressable 1200 x 600 dpi 
color quality.

www.pb.com

Pitney Bowes - 1/6/2010

Pitney Bowes Business Insight Announces New Version of Aura

Latest Aura Update Automates Processing of Address Corrections, Reduces Volume of Returned Mail and 
Ensures Regulatory Compliance

Pitney Bowes Business Insight, the leading global provider of location and communication intelligence 
solutions, today announced the newest version of its Aura™ solution, which enables companies to automate
the cumbersome process of correcting customer addresses while reducing costs from undeliverable mail and 
providing improved customer service and targeted marketing opportunities.

Currently, businesses are required to update their bulk mailing lists with correct address changes within 95 
days of the mailing date. A recent survey conducted by Pitney Bowes Business Insight revealed that 54 
percent of surveyed companies rely on the U.S. Postal Service (USPS®) Address Change Service (ACS™) to 
ensure mail is delivered to the correct address and that new addresses are updated within the companies’ 
systems. However, only 55 percent of the responding companies actually analyze the ACS notices, therefore 
missing out on key information about non-deliverables. Effective January 4, 2010, companies whose mailings 
are not compliant with the USPS Move Update standards, which aim to reduce the number of returned and 
undeliverable-as-addressed (UAA) mail, will be subject to additional postage of $0.07 per assessed piece.

The Aura solution enforces a closed loop process for enterprise address management in compliance with the 
USPS Move Update standards as well as regulatory standards imposed by the SEC or HIPAA. To ease the 
burden of regulatory compliance, the Aura solution captures information from the USPS® NCOALink® system, 
which aids mailers in identifying address changes before mail enters the mail stream. In addition, the Aura 
solution utilizes codes returned from ACS to create workflows that alert mailers to take specific actions for 
correcting address changes in their customer databases.

By automatically processing information from ACS and NCOALink, the Aura solution provides a powerful 
enterprise address management solution that translates the USPS codes, prompting mailers with actionable 
steps to regularly and accurately update their customer databases according to specific industry governance 
rules. The Aura solution can also alert users to life events that offer cross-selling opportunities, as well as early 
warning on undeliverable addresses on new accounts, which can help reduce fraud and improve overall 
customer satisfaction.

“Accurate addressing is the last mile in the customer relationship lifecycle and every company should have a 
data governance strategy in place for enterprise address management,” said Matthew McPartlin, global 
portfolio director of communications intelligence for Pitney Bowes Business Insight. “With the Aura solution, 
companies can ensure that their customer address data is up-to-date, reducing the overall volume of costly 
return mail pieces and improving customer relationships through consistent and intelligent communication.”

www.pb.com

Pitney Bowes - 1/4/2010

Survey Reveals Untapped Business Opportunities in Mailing Process Automation

Organizations Investing in Improved Mailing Accuracy Stand to Benefit from Upcoming Changes to Postal 
Rate Structures

Pitney Bowes Business Insight, the leading global provider of location and communication intelligence 
solutions, today released the results of its mailing address quality survey. The survey findings, consisting of 
responses from major high-volume mailers, revealed that while companies are concerned with address quality, 
many are not yet prepared to receive the cost-saving benefits related to USPS rate changes for the proper 
management of returned mail and address updates.

The survey, conducted by Pitney Bowes Business Insight, evaluated how companies are managing address 
updates and returned mail. The USPS® Move Update Standard aims to reduce the volume of 
undeliverable-as-addressed (UAA) mail, which according to the USPS, costs about $1.6 billion to process. 
The latest standards became effective November 23, 2008, requiring businesses to update their bulk-mailing 
lists for both First-Class Mail® and Standard Mail® within 95 days of the mailing date. Effective January 4, 
2010, companies whose mailings are not compliant will be subject to an additional postage of $0.07 per 
assessed piece.

Key survey findings include:
    * Sixty-four percent of respondents said they use the National Change of Address (NCOALink®) method to 
identify address changes to help reduce undeliverable mailpieces before they enter the mailstream;
    * Fifty-four percent rely on Address Change Service (ACS™) to ensure that the new address information is 
returned to the mailer. However, only about half of the companies surveyed reported that they thoroughly 
analyze the ACS™ notices received, potentially missing out on key information about the UAA mailpieces;
    * When mail is returned from NCOALink® or ACS™ due to incorrect addressing, 33 percent said they 
rely on manually updating the addresses, the most costly method. Only slightly more respondents (39 
percent) say they have an automated process to deal with returned mail from NCOALink® or ACS™;
    * Forty-six percent of respondents consider handling return mail a manually intensive process and 22 
percent believe that having multiple databases requiring updates is also a key constraint;
    * When it comes to updating addresses in environments that include customer consent as requirements (by 
legal or business rules), respondents primarily relied on sending consent letters (22 percent) or e-mail 
confirmations for verification. Of note, the 22 percent of respondents who selected “other” methods for 
updating addresses, suspect that they do not have an adequate process in place and some rely on their 
clients to make the updates; and
    * For Move Update processing, about half of the respondents indicated they use an “on premise” solution 
rather than a hosted or Software as a Service (SaaS) offering.

“The results of the Pitney Bowes Business Insight survey indicate that mailers have the opportunity to 
enhance their best practices for updating address changes, but many have not yet made the investment,” 
said Matt McPartlin, director of product management, Pitney Bowes Business Insight. “With the upcoming 
changes to postal rate structures in the Move Update Standard, mailers that take steps to improve their 
address database management today will benefit from greater cost-savings and better overall customer 
communications in the long run.”

The survey conducted exclusively by Pitney Bowes Business Insight queried more than 50 North American 
executives and IT managers who conduct high-volume mailings in industries including insurance, financial 
services, communications or utilities, government, service bureaus and others.

www.pb.com

Pitney Bowes - 12/7/2009

Pitney Bowes to Offer Digital Color Printing Capability at Its Business Recovery Services Center

BRS facility also to become official customer demo site and innovation center for IntelliJet™ Printing System

Pitney Bowes Management Services, Inc. (PBMS), a wholly owned subsidiary of Pitney Bowes Inc. will now 
offer high-speed variable digital color printing capability at its Business Recovery Services (BRS) Center in 
Shelton, Connecticut.

The company’s entry into the full-color printing market for business recovery services is the result of a 
collaborative effort with HP. Pitney Bowes recently announced the launch of a new production color printing 
system for high volume transactional mailers called the Pitney Bowes® IntelliJet™ Printing System.

“With the IntelliJet™ Printing System, Pitney Bowes BRS Center now becomes a  dedicated hot site with color print 
production capability,” said Lee Yeaton, vice president, Business Recovery Services, PBMS.

“For customers who already have a color printing platform, we can now back them up with color printing 
capabilities. For those who are currently not using color, we can help them migrate to a color print platform,” 
he added.

According to research by the marketing consulting firm InfoTrends, the digital color print market is expected to 
grow from 116 billion impressions in 2008 to 262 billion in 2013, with a 53 percent compounded growth rate in 
continuous feed color, driven by new high-volume color inkjet products such as Pitney Bowes® IntelliJet™ 
Printing System.

In addition to significantly expanding the printing capabilities at Pitney Bowes’ BRS Center, the facility will become 
the official customer demo site and innovation center for the IntelliJet™ system.

“When you combine the next level of high-speed color printing and mail finishing with the broad range of other 
services and solutions Pitney Bowes offers, you have an unparalleled value proposition. From data 
management and document composition to location intelligence and postal optimization, we can offer customers 
a complete enterprise solution,” Yeaton commented.

Pitney Bowes Management Services designs, implements and operates solutions that provide enterprise clients 
with critical communication, mail and document lifecycle services that result in more effective, efficient and 
compliant business processes and operations. For additional information on business continuity services, visit 
our Pitney Bowes Business Recovery Services page.

www.pb.com

Pitney Bowes - 12/3/2009

New Pitney Bowes Customer Innovation Center Showcases Print Production Solutions

Pitney Bowes Inc. (NYSE: PBI) executives today officially opened the Pitney Bowes Customer Innovation 
Center in Shelton, Connecticut providing a test environment for customers running the latest applications in 
print and mail.  More than 44 customers from 25 companies arrived from around the globe to see the first 
center of its kind in the industry.  Shortly, customers will run their own multimedia and Transpromo applications 
and report metrics on test runs to demonstrate return on investment in new technologies.  Marketing and 
operations teams are coming together around these new technologies and solutions to create retention, 
acquisition and cross-selling programs that grow revenue.

“Print and mail production technologies are maturing at a time when our customers need them most,” said 
Leslie Abi-Karam, Pitney Bowes Executive Vice President and President, Mailstream Solutions Management.  
“Full-color, personalized communications lead to revenue growth and industry transformation.  All technology 
investments are being tested and challenged today; so, we’re especially pleased to invite enterprise-wide 
teams to our Innovation Center to test and measure the ROI of applications on real campaigns to real 
consumers.”

Center stage at the Customer Innovation Center, is the new production color printing system for high-volume 
transactional mailers - the Pitney Bowes® IntelliJet™ Printing System. Independent of page complexity, the 
Pitney Bowes IntelliJet Printing System, powered by Production Intelligence® solutions, can produce 
statements with uncompromised 1200 x 600 dpi color quality at 400 feet per minute.  Leveraging the 30” 
wide format, customers can produce 4-up 7” forms at up to 3,490 impressions per minute, and 3-up 8.5” 
forms at up to 2,600 impressions per minute.  The end-to-end system integrates print and mail operations 
and is supported by the world-class Pitney Bowes service team.

The Pitney Bowes IntelliJet Printing System features the HP® T300 Color Inkjet engine, and is the result of a 
strategic alliance with HP, a global leader in information and print technology.

According to research by the marketing consulting firm InfoTrends, the digital color print market is expected to 
grow from 116 billion impressions in 2008 to 262 billion in 2013, with a 53 percent compounded growth rate in 
continuous feed color, driven by new high-volume color inkjet products such as the Pitney Bowes IntelliJet 
Printing System.

The Pitney Bowes Customer Innovation Center allows customers to test the value of creating more relevant 
and efficient customer communications in an automated document factory production environment outfitted 
with industry leading hardware, software and services. Available technologies include Production Intelligence® 
Output Management Solutions, P/I™ Output Manger and P/I™ Output Enhancement, production color printing on 
the Pitney Bowes IntelliJet Printing System, and high-speed, high-integrity mail finishing on the Advanced 
Productivity Series Inserting Solution.

www.pb.com

Pitney Bowes - 11/30/2009

Pitney Bowes Introduces AddressRightNow Online List Management Service for U.S. Mailers

Solution Can Help Customers Quickly and Easily Improve Address Quality

Pitney Bowes Inc.today announced the introduction of AddressRightNow™ online list management service for 
organizations with small-volume or infrequent mailings.  The new online service helps to eliminate inaccurate 
addresses and updates mailing lists based on the latest change of address information from the U.S. Postal 
Service.  

According to the Postal Service, more than 45 million Americans change their address each year. This 
can make staying connected to customers, members or prospects a challenge, and can lead to delivery 
delays, customer dissatisfaction, reduced response rates and cash flow, and increased postage costs.  

Having the ability to validate addresses for moves prior to the generation of the mail piece reduces costs and 
enables mailers to meet important Postal Service quality standards.  This includes the Move Update Standard, 
which requires mailers to apply a USPS®-approved method on First-Class Mail® and Standard Mail® that is 
submitted at discount postage rates.  This update must be performed within the 95 days prior to the mailing.  
Effective January 4, 2010, mailers that do not comply will be subject to additional postage of $0.07 per 
assessed piece.

The AddressRightNow service can help mailers reduce or eliminate undeliverable mail by updating addresses 
to incorporate change of address information. 

“Mailing lists are the lifeblood of a customer’s mail communications and keeping lists current and accurate can 
be challenging with frequent moves and postal address changes,” said Mark Pollack, vice president, marketing, 
U.S. Mailing for Pitney Bowes.  “Our new AddressRightNow online list management service can help mailers 
easily and quickly improve the quality of addresses in their mailing lists, which can lead to improved 
response rates and reduced mailing costs.” 

The AddressRightNow service enables mailers to easily upload mailing lists to Pitney Bowes’s secure Web 
site in minutes and is available 24/7.  Address Verification services scan lists for issues that could lead to 
undeliverable mail, and help correct addresses and format them according to U.S. Postal Service standards.  
The AddressRightNow Move Update services help customers identify if anyone in their mailing list has moved 
and provide up-to-date information for people and businesses that have provided the USPS with their new 
address.  
 
The AddressRightNow service includes easy-to-use features including auto matching capabilities, which 
helps mailers quickly identify key address fields in their files during job set-up and can typically process 
results within minutes.

www.pb.com

Pitney Bowes - 11/5/2009

Pitney Bowes Launches High Integrity Tabletop Inserter for High Volume Mailers

Pitney Bowes Inc. announced today the launch of its new Pitney Bowes® Companion™ high integrity tabletop 
inserter, which integrates with larger Pitney Bowes console inserting systems to help existing customers 
achieve greater visibility and control of their high-volume mail operations.

The Pitney Bowes® Companion™ Inserting System can provide full, closed-loop job reconciliation for both 
small jobs and reprints that are typically processed manually or on larger Pitney Bowes console systems. 
Pitney Bowes Direct Connect control system currently runs on all high-speed systems including the Mailstream 
Productivity Series, APS Advanced Productivity Series and FPS™ Split Drive inserting systems.

“Most importantly, this new solution replaces manual workstations where envelopes were previously hand 
stuffed, making them more susceptible to integrity breaches,” said Clint Dally, Vice President, Product Line 
Management and Direct Mail Solutions. “Now, because mailpiece data from Pitney Bowes® Companion™ 
inserter can be integrated with our high volume systems, we can offer greater productivity as well as a 
window into their operations from a single data source.”

The high integrity tabletop inserter processes up to 5,400 mailpieces per hour. It can run letter and flat mail 
on a single platform with a highly simplified setup in between jobs. It can also read OMR and other general 
barcode symbology on the application. Data from the Companion inserter system can also be integrated with 
Pitney Bowes DFWorks® ADF Management software suite.

“Having the ability to view individual system and operator performance helps our customers better identify 
production bottlenecks and find new ways to improve operational workflow regardless of whether they have 
several inserters onsite or multi-site operations,” said Dally.

Pitney Bowes® Companion™ inserter is easy to operate with a design mirroring the company’s family of inserters. 
It offers a small work cell with an ergonomic layout that keeps the user on one side at all times to improve 
productivity and focus. To learn more about the new high-integrity tabletop inserter and how it can drive 
greater overall operational results, contact your Pitney Bowes representative.

www.pb.com

Pitney Bowes - 10/20/2009

Pitney Bowes Marketing Solutions Launches New Web Marketing Portal for OraMetrix

Pitney Bowes Marketing Solutions, a division of Pitney Bowes Inc (NYSE: PBI), and a provider of Web-based 
marketing tools, has launched a new portal for OraMetrix, a leader in innovative 3-D technology solutions for 
orthodontic care. The OraMetrix portal helps the company market its proprietary SureSmile® orthodontic 
treatment system by enabling participating orthodontists, as well as company sales and marketing personnel, 
to access, customize, order and pay for SureSmile-branded marketing materials. 

Dan de Silva, Vice President of Marketing for OraMetrix, said, "With the Pitney Bowes marketing portal, our 
customers—orthodontists— get far more choice and customization options, and our marketing team can quickly 
and easily bring new assets from concept to production. It truly is a win-win for us.” 

Art Fiordaliso, President of Pitney Bowes Marketing Solutions said, “The new portal helps OraMetrix and 
participating orthodontists by centralizing the marketing materials and campaigns needed to promote 
SureSmile® campaigns. Previously, materials were available from static catalogs that quickly became out of 
date and orders required customer service assistance.” 

The SureSmile® secure marketing portal will help ensure the use of current brand assets by allowing site 
administrators to easily upload new brand materials and retire those that are obsolete. Authorized users can 
customize materials themselves, allowing customer service representatives to focus on other responsibilities. 
Pitney Bowes Marketing Solutions manages all printing, and fulfillment, as well as customer support for user 
inquiries. 

Pitney Bowes Marketing Solutions, a division of Pitney Bowes Inc. (NYSE: PBI), delivers integrated promotion 
programming through customizable templated ad content, digital asset management, print-on-demand, 
fulfillment, and co-op program management. The company also offers targeted multi-sourced consumer and 
business data in real-time, including cross-referencing and duplicate elimination.

Pitney Bowes is a mailstream technology company that helps organizations manage the flow of information, 
mail, documents and packages. Our 36,000 employees deliver technology, service and innovation to more 
than two million customers worldwide. The company was founded in 1920 and annual revenues now total 
$6.3 billion.

OraMetrix, Inc. offers orthodontists a powerful diagnostic, treatment planning and therapeutic device 
customization system for delivering precise, predictable and efficient orthodontic care. The system, which 
is branded as SureSmile®, combines 3-D imaging hardware and treatment simulation software with unique 
robotics that customize orthodontic archwires to dramatically reduce overall treatment time, doctor chair-side 
time and patient discomfort caused by wire changes and adjustments. The company, headquartered in 
Richardson, Texas, was formed in 1998 through the merger of a German company and a U.S. company.

www.pb.com

Pitney Bowes - 10/5/2009

Pitney Bowes Showcases Records & Information Management Expertise at ARMA ‘09

Underscoring the complexities of mitigating risk and achieving compliance in businesses today, Pitney Bowes 
Management Services, Inc. (PBMS), a wholly owned subsidiary of Pitney Bowes Inc. (NYSE: PBI), will 
showcase its records and information management (RIM) solutions at ARMA ’09. The event runs from 
October 15th through 18th at the Orlando World Center Marriott Resort & Convention Center in Orlando, 
Florida. Pitney Bowes will exhibit at Booth #1016.

At ARMA, the leading industry trade show for records management, Pitney Bowes RIM specialists will provide
information on how companies can take control of their information lifecycle by:

·         Developing programs to address regulatory concerns,

·         Designing and implementing processes to support legal initiatives,

·         Creating procedures to support balancing electronic and physical document management needs,

·         Standardizing, overseeing and coordinating dynamic enterprise information processes.


“The proliferation of mergers and acquisitions, along with growing regulatory compliance needs are just some 
of the factors that are driving businesses to consider their records management needs now more than ever 
before,” said Betty McAlvany, certified records manager and director of product development for RIM at PBMS. 
“Our team will demonstrate how companies can integrate use of their current records management systems with 
best practice protocols and new technology to achieve greater efficiency and accountability. We also will 
discuss how our proven methodologies can improve the quality of business processes, identify future program 
component enhancements, and provide guidance for regulatory compliance,” she added.

Pitney Bowes RIM experts will also lead a learning session entitled, “Reactive vs Proactive Records 
Management: What Do You Mean It Is “Only” a Box Project,” on October 16th at 1:00 p.m.

Pitney Bowes Management Services designs, implements and operates solutions that provide enterprise 
clients with critical communication, mail and document lifecycle services that result in more effective, 
efficient and compliant business processes and operations. For additional information on PBMS services 
and solutions, log on to www.pbmanagementservices.com.

www.pb.com

Pitney Bowes - 9/22/2009

Pitney Bowes Business Insight Unveils Next Generation Data Quality Solution

Pitney Bowes Spectrum™ Technology Platform Developed to Help Companies Solve Major Data Quality 
Challenges; Enables Organizations to Optimize Enterprise Information and Reduce Operating Costs 

Pitney Bowes Business Insight, the leading global provider of data quality and location intelligence solutions, 
today announced the release of the Pitney Bowes Spectrum™ Technology Platform. The Pitney Bowes 
Spectrum Technology Platform is a next generation enterprise solution that supersedes the Customer Data 
Quality Platform and will house complimentary data domains such as location. 

Available on the Spectrum Technology Platform are five solution areas: data services delivered as part of 
enterprise data quality, data governance, enterprise location intelligence, data integration and business 
services addressing specific business process challenges. This provides organizations with a comprehensive 
platform for enterprise-wide data quality, optimizing business operations and delivering meaningful insight. The 
Spectrum Technology Platform solves data quality problems associated with customer, location and product 
data domains. It is the first to offer an integrated enterprise location intelligence functionality, enabling 
organizations to better understand their customers and assets in terms of location. 

Brand new to the Spectrum Technology Platform is an Enterprise Routing Module that can serve as part of a 
comprehensive location intelligence solution, or as a stand alone business service. It enables companies to 
optimize and manage their travel and logistics operations, or enable critical decision-making with respect to 
opening or closing brick and mortar establishments. The routing functionality is available in more than 30
countries. 

“Accurate data plays a critical role in the customer service activities within our Home Service business,” said 
Connie Gugel, senior systems analyst, Schwan’s Shared Services, LLC, a subsidiary of The Schwan Food 
Company. “Pitney Bowes Business Insight solutions have provided great efficiency improvements across 
multiple customer touch points, including sales, order fulfillment and even in the field.” 

Data quality remains an enormous problem for companies worldwide. According to a recent Gartner survey of 
financial executives, 75 percent of respondents stated that poor data quality is a constraint upon, or a barrier 
to, business success. Yet, only 41 percent stated that their company is responding with a formal, structured 
data quality initiative1. 

“It is undeniable that poor, duplicate and inaccurate data costs companies money—Gartner survey respondents 
have estimated the loss at more than $8 million annually due to issues related to data quality2,” said Ted 
Friedman, vice president, Gartner Research. “Organizations of all types must focus on controlling and 
improving data quality to minimize disruptions and loss of revenue.” 

“Organizations are beginning to realize the ramifications of poor data quality, but they don’t always know where 
to begin in terms of starting a data quality initiative,” said Navin Sharma, director of global product strategy for 
data quality, Pitney Bowes Business Insight. “The modular nature of the Pitney Bowes Spectrum Technology 
Platform enables companies to select the services that best fit their business needs today and enables them 
to lay out a data quality foundation that grows with the organization.” 

Rich in functionality, the Pitney Bowes Spectrum Technology Platform includes five core solutions: 

Enterprise Data Quality: Data services provide a rich set of functionality, helping data stewards create and 
publish business rules to remediate quality issues with the underlying data. Business rules ensure data is “fit 
for use” (i.e., attributes and records are more accurate, complete, unique and appropriately linked). 

Data Governance: Comprehensive data profiling functions enhance, accelerate and de-risk data analysis 
activities. This enables data governance groups to maintain, address and assess data quality initiatives. 

Enterprise Location Intelligence: Data services perform geocoding and geo-spatial analysis on global locations 
to deliver location intelligence straight to business processes that can benefit from meaningful insight (i.e. risk 
assessment, route optimization and customer analysis). 

Data Integration: Offers data services for access and federation of data through certified adapters for 
Oracle®, Siebel® and SAP. 

Business Services: Enterprise Tax determines specific tax jurisdictions for accurate sales use, payroll, property 
and insurance premium tax rate assignment. Global Sentry™ provides automated watch list screening to 
monitor incoming transactions in line with worldwide regulations. Data Quality Connectors, with the highest 
level of certification for mySAP® and Oracle's Siebel CRM, ensure that data going into CRM or ERP 
solutions is clean. 

Availability 
The Spectrum Technology Platform is available now with data and business services that can be purchased 
for in-house consumption in real-time or batch mode, delivered as a pure hosted service, or alternatively, as 
a hybrid solution. Customers may elect to purchase functionalities by module or by solution.

www.pb.com

Pitney Bowes - 9/11/2009

Pitney Bowes Expands Offerings With New Color Production Print System

High-Volume IntelliJet™ Printing System Targets Large Transactional Mailers

Pitney Bowes Inc. (NYSE: PBI) today announced it is launching a new production color printing system for 
high volume transactional mailers. The new offering, called the Pitney Bowes® IntelliJet™ Printing System, is 
the result of a strategic alliance with HP, a global leader in information and print technology.

The Pitney Bowes IntelliJet Printing System provides seamless integration for large mailers looking to enhance 
revenues and streamline operations.  

The system is available for immediate sale, the company said.

There are four critical elements to delivering high value customer communications: the Pitney Bowes IntelliJet 
Printing System, featuring the HP® T300 Color Inkjet engine, governed by Production Intelligence® software 
for control and management, a high-speed Pitney Bowes mail finishing system, and a single service and 
support team for peak efficiency and performance.  Together, these elements result in a truly integrated 
solution for companies where mail plays a strategic role in customer communications.

“There is tremendous pressure today on printed business communications to deliver higher value when 
costs are rising and growth is scarce,” said Leslie Abi-Karam, Pitney Bowes Executive Vice President and 
President, Mailstream Solutions Management.  “We listened to our customers, and we’re very excited to 
provide the only integrated print and mail solution in the industry.  We can help cut operational costs and 
deliver higher-value mail for growing revenues by acquiring, retaining and cross selling to customers.”

Abi-Karam noted that Pitney Bowes has had a presence in the production print business for years with its 
Production Intelligence output management software.  This software offering includes workflow solutions 
that control and manage the worldwide production of billions of critical documents annually.  The intelligence 
these systems provide yields higher value, more effective communications between an organization and its 
audiences.

“Directly selling, installing and supporting high-speed color print and mail production systems is the next logical 
area for Pitney Bowes to continue to build out its customer communications solutions,” Abi-Karam said. Other 
components already offered by Pitney Bowes include data management, document composition, location 
intelligence, postal optimization and overall process control through Production Intelligence.

The Pitney Bowes IntelliJet Printing System is expected to grow to a family of high-speed, high-volume color 
production printing systems.  The first model, the Pitney Bowes IntelliJet 30 Printing System, is an innovative 
high-volume, color inkjet printing system that produces complex transactional statements without compromising 
speed or quality.  

Independent of page complexity, the Pitney Bowes IntelliJet Printing System consistently operates at 400 feet 
per minute with a 30” wide format and 1200 x 600 dpi color quality. Customers can produce 4-up 7” forms at 
up to 3,490 impressions per minute, and 3-up 8.5” forms at up to 2,600 impressions per minute.

Recent performance breakthroughs in print quality, processing speed, expanded format size and overall 
reductions in total cost of ownership have converged to address the business challenges facing high volume 
transactional mailers. Not surprisingly, technology research firm IDC forecasts unit shipments for the worldwide 
production color printer industry to grow by at least ten percent per year over the next four years.

For more information about the Pitney Bowes IntelliJet Printing System, visit the Pitney Bowes booth 7708 at 
PRINT® 09 or visit www.pb.com/transactionprintandmail.

www.pb.com

Pitney Bowes - 9/1/2009

Pitney Bowes Integrated Solutions, Expertise, Innovation on Display at Print 09

Pitney Bowes Inc. (NYSE: PBI) will showcase its latest technology and solutions for commercial printers, 
direct mailers and transaction mailers at PRINT® 09, this year’s largest graphic communications exhibition 
and conference, scheduled for McCormick Place in Chicago, September 11-16.  Pitney Bowes will be 
located at Booth 7708. 

The Pitney Bowes exhibit will highlight how effectively the company can deliver production intelligence to 
mailers of all types. In keeping with its theme of “1ntegrate,” the company converts complexity into simplicity 
through integration of print and mail processes.  The Pitney Bowes exhibit will showcase the hardware, 
software and services required to create a seamless and efficient high-volume mail operation, beginning with 
pre-print processes through induction into the mailstream.

Key Pitney Bowes technologies on display in Chicago include the mailstream Productivity Series (MPS) 
ultra-high-speed inserting system, which will run a high-integrity, full-color application at breakthrough speed.  
This system will feature the new Mailstream Merging Module that cuts, merges and matches color coupons 
up to 80,000 per hour with a multiple-page color document, then inserts it into an inline color personalized 
envelope to enhance its openability.  To further demonstrate high integrity, the MPS is equipped with the 
exclusive Privacy Guard™ and iSite™ Vision solutions.

Mailers running letter and flat applications can see a new level of ease and simplicity on the FPS™ Split Drive 
Inserting System. With the largest installed base worldwide, this industry workhorse can increase uptime with 
its new No Changeover module, which enables the FPS system to go from letters-to-flat mail quickly and easily. 
See the live changeover every day at noon and 2 PM.  Additionally, the FPS system will feature the iSite™ 
Vision Solutions that demonstrate enhanced levels of integrity and proof of mailing.  The FPS system will also 
be showcased in the HP booth #1229, leveraging its inkjet technology to print personalized color transpromo 
messages inline.    

For commercial printers and direct mailers, new solutions designed to expand services and increase profits 
will be on display.  The FlowMaster® RS Flex Inserting System will have a new enhanced servo-powered 
sheet fed input, which expands the type of applications that can be processed on this flexible inserter. The 
system will feature new integrity solutions and on-demand in-line printing on the envelope with variable 
addressing, logo and message printing. 

Attendees can also see the new Dual Tabber Solution that is USPS compliant, and the enhanced AT2 
Product Attaching System that can feed up to eight cards per system. Additionally, Pitney Bowes is featuring 
an array of sorting solutions integrated with end-to-end job tracking.  The VariSort™ Mixed Mail Sorter 
automates difficult to sort mail, even Polywrap sheets, and the EZ-Flats Sorting System enables both inbound 
and outbound applications for flat mail.  

“Creating opportunities to streamline costs, drive new revenues, or both – that’s what Pitney Bowes is all about,” 
said Leslie Abi-Karam, executive vice president and president, Mailing Solutions Management, Pitney Bowes. 
“We are very excited about the opportunities PRINT® 09 offers to meet with printers and mailers to showcase 
our latest technologies and solutions.”

For the midsize business segment, Pitney Bowes will display a range of productivity-juicing products and 
services.  Among these are the newly-launched OfficeRight® DF900 Folder, which can fold up to 20,000 
pieces per hour in seven distinct folding options that can meet the needs of a wide range of business 
applications, from invoices to newsletters. For mailers who are looking to use technology to enhance the 
information value of their mail, Pitney Bowes is introducing two new services at Print 09. The first is TrackItBack 
Pro™ for Intelligent Mail®, which will allow mailers to know when a customer has put a payment into the 
mailstream, reducing the need for follow-up calls. The second is a desktop application tied to PrecisionTrack™, 
which will allow mailers to manage their Intelligent Mail® barcodes and keep them in compliance with U.S. 
Postal Service requirements.

Pitney Bowes will also provide free seminars to PRINT® 09 participants throughout the show. These 
seminars, conducted by thought leaders and business experts from the company, will take place inside the 
Pitney Bowes booth per the following schedule: 

Friday, September 11

11:00 AM        Integrate Print and Mail, with Peter D’Amato

2:00 PM          Service You Can Count On, with Jon Gauthier

3:30 PM          Process Verification – Scanning & Mailpiece Integrity, with Linda Kish

Saturday, September 12

10:30 AM        Process Verification – Scanning & Mailpiece Integrity, with Linda Kish

11:00 AM        Expanding Direct Mail, with Brian Wilson

1:30 PM          Address Verification, Move Update & Presorting, with Paul Kovlakas

Sunday, September 13

10:30 AM        Process Verification – Scanning & Mailpiece Integrity, with Linda Kish

11:00 AM        Service You Can Count On, with Jon Gauthier

Monday, September 14

11:00 AM        It is Possible to Go Green and Save Money, with John Baeseman

2:00 PM          Transpromo Now: Leveraging the Transactional Document as a Strategic Asset, with Kevin 
Klein and Chris Walker

3:30 PM          TrackMyMail – Delivering the Value of Intelligent Mail®, with Judy Kalus

Tuesday, September 12

11:00 AM        Expanding Direct Mail, with Brian Wilson 

2:00 PM          Optimizing Paper Decisions, with Bryan Jamochian, MeadWestVaco

www.pb.com

Pitney Bowes - 8/20/2009

Pitney Bowes Selects iDatix to Power Imaging and Workflow Solutions

Pitney Bowes Inc. announced today it has selected iDatix Corporation, an industry award-winning leader in 
document management, workflow, and business process management and business activity monitoring 
(BPM & BAM) solutions, as a software platform for the company’s Imaging and Workflow Solutions. The 
Pitney Bowes Imaging and Workflow Solutions help customers manage critical documents and information 
for increased efficiency and productivity through automated end-to-end workflow functionality.  The 
solutions include document scanning, automatic indexing, secure storage, retrieval and integration into a 
single, central repository.  

The agreement adds iDatix’s iSynergy as a software platform for Pitney Bowes’s Imaging and Workflow 
Solutions, providing secure document and data management and business process automation.  iSynergy 
automates business process control and provides fast, user-friendly electronic capture, indexing, storage, 
and retrieval of documents and data in a secure, centralized repository.  Regardless of size or industry, 
iSynergy allows organizations to establish business rules for document and data capture and access, and 
enables fine-grained security with revision control and full auditability.  iSynergy enhances cross-department 
communications, enforces regulation and policy compliance, and protects document and data assets to 
ensure business continuity.  Leveraging iSynergy’s robust, streamlined ability to integrate with key 
line-of-business applications, companies implementing the solution can gain immediate ROI benefits, with full 
payback time measured typically in months, not years.  

“We are very pleased to enter into this strategic collaboration with iDatix Corporation,” said Mark Pollack, vice 
president, marketing, U.S. Mailing for Pitney Bowes.  “The agreement incorporates their robust, browser-based 
application as a software platform for our Imaging and Workflow Solutions and offers enhanced value to our
customers through powerful search, retrieval and storage capabilities.  We look forward to building a long-term 
relationship with iDatix.”

“iDatix sees a great collaborator in Pitney Bowes, and we’re excited by the significant value this initiative 
unlocks. Pitney Bowes’s choice of iDatix as an OEM software provider is a very proud moment for our 
company,” said Steve Allen, CEO and founder of iDatix Corporation, “and highlights the vision, creativity, 
and hard work of our talented team.  We’re confident in Pitney Bowes’s strategic capabilities and execution 
commitment to imaging and workflow solution delivery, so we, too, look forward to a very successful 
long-term relationship.”

www.pb.com

Pitney Bowes - 8/14/2009

Dobson Named President, Pitney Bowes Management Services

Pitney Bowes (NYSE:PBI) announced today that David Dobson has been appointed Executive Vice President 
and President of Pitney Bowes Management Services, a leading global provider of outsourced mail and 
document management services to large corporations, law firms, universities and government agencies.

Dobson will also lead the development and deployment of an Enterprise Sales and Solutions Group for Pitney 
Bowes, which will be responsible for working closely with named enterprise customers to deliver solutions that 
leverage the breadth of Pitney Bowes’s products, services and expertise.

Dobson joined Pitney Bowes in 2008 as Executive Vice President and Chief Strategy and Innovation 
Officer. In the past year, he has led the development of the corporation’s overall growth strategy with a 
particular focus on launching new business opportunities to reach both new and existing customers. He 
has also accelerated the company’s innovation initiatives, and integrated them more closely with the 
company’s business units globally.

Before joining Pitney Bowes, Dobson was CEO of Corel Corporation, with responsibility for the strategy and 
overall operations of the company.  Under his leadership, the company consistently increased both revenues 
and profits.  Dobson previously spent 19 years at IBM, where he held significant leadership roles in both staff 
and line management positions, including corporate vice president for strategy, and general manager and 
president of IBM Printing Systems Division.

“I am very pleased to appoint such a high-impact executive to lead Management Services,” said Murray Martin, 
Chairman, President and CEO of Pitney Bowes. “David has a strong track record of success as a business 
technology executive, and I am confident that Management Services will thrive under his leadership.”

www.pb.com

Pitney Bowes - 8/12/2009

Pitney Bowes Adds Mid-Sized Equipment to Election Solutions Portfolio

New solutions provide small and mid-sized local election offices with enhanced automation and security for 
outbound and inbound mail ballots

To help local election officials enhance the accuracy, security and efficiency of handling mail ballots, 
Pitney Bowes Inc. (NYSE: PBI) has launched two new offerings in the ReliaVote™ family of election solutions.  
The announcement was made at the 25th Anniversary Election Center Conference in San Diego, California.

The ReliaVote Automated Mail Ballot Assembly solution and the ReliaVote Automated Inbound Ballot 
Processing solution each have a new compact footprint ideally suited for small and mid-sized local 
election offices.  

“These two new additions to our ReliaVote Mail Balloting System bring the sophistication and integrity of our 
industry-leading ReliaVote mail ballot handling technology to the small and mid-sized election jurisdictions.  
Until now, they have been unable to benefit from the larger high-speed mail ballot automation technology we 
pioneered in 2002,” said Alfie Charles, Vice President of Pitney Bowes Election Solutions.

The ReliaVote Mail Balloting System gives election officials and voters assurance that the entire mail-in 
balloting process is monitored and managed in an end-to-end process. The Outbound system is specifically 
designed to get the ballots to the right voters at the right address, at the lowest cost. It offers mail ballot
tracking and audit capabilities to meet public and political demands for transparency. 

The ReliaVote system streamlines the process for voting administrators who today manually process each 
request for a ballot; prepare ballots and envelopes for mass mailing; and, verify and sort ballots returned by 
the voters in their jurisdictions.  The ReliaVote system automates the entire process adding security and 
transparency.

When voters cast their vote through the mail, the ReliaVote Inbound Mail Ballot processing equipment 
promotes accountability with sorting and data capture equipment. In fact, equipment sensors are 
rogrammed to look for anomalies such as envelopes with two ballots, or envelopes without ballots. The 
ReliaVote Mail Balloting System also offers flexibility and can be adapted to future voting requirements.

The ReliaVote Automated Inbound Ballot Processing solution provides jurisdictions with the ability to validate 
the legitimacy of a voted mail ballot, facilitate the comparison of the voter’s signature on the ballot envelope 
to the signature on file with the elections office and sort the ballot envelopes into precinct order to enhance 
audit capabilities.

Both products provide enhanced election automation and security for mail ballot handling with a smaller 
physical footprint than the larger high speed versions, which have been successfully used for several 
election cycles in many of the nation’s largest counties.  They are also designed to work with Pitney Bowes 
TrackMyVote™ mail ballot tracking services.

www.pb.com

Pitney Bowes - 8/3/2009

Pitney Bowes Launches New OfficeRight Folders in U.S. to Help Small and Mid-Sized Organizations Increase Efficiency

Pitney Bowes Inc. today announced the introduction of two new OfficeRight® DF Series folders to help 
small and mid-sized organizations in the U.S. increase efficiency and productivity.  Ideal for environments 
including real estate offices, print and mail shops, nonprofits, hospitals, schools and financial institutions, 
the new, high-speed DF800 and DF900 folders automatically feed, fold and collect documents. The
folders support a broad range of applications, including newsletters, invoices, school communications and 
promotional inserts. 

The DF800 folder can hold up to 325 sheets and can fold up to 13,000 pieces per hour. The DF900 folder 
can hold up to 500 sheets and fold up to 20,000 pieces per hour.  The DF900’s standard conveyor stacker 
can also hold up to 500 folded sheets.  Speed can be automatically adjusted on the folders any time, 
providing enhanced flexibility and higher output. The folders also offer seven different types of fold options to 
fit users’ applications and include on-the-fly loading for increased productivity.  

“Effectively communicating with customers is critical for success.  However, preparing documents for 
distribution can be a tedious and time consuming undertaking,” said Mark Pollack, vice president, 
marketing, U.S. Mailing for Pitney Bowes.  “Our new OfficeRight folders are fast, flexible and easy-to-use 
solutions that can help small and mid-sized organizations increase their overall efficiency and productivity.” 

The folders can store up to 20 jobs with minimal user adjustments and feature an easy to operate control 
panel with a modern backlit LCD display.  The manual feed function allows the folders to handle up to five 
sheets, stapled or unstapled.

Additional benefits of the new folders include:

DF800 Folder – Offers an optional extension to the high capacity stacker for uninterrupted stacking up to 
1,000 pieces.  The DF800 folder can handle paper weights from 15 to 32 lbs. and paper sizes of minimum 
5”W x 5”L to maximum 9”W to 16”L. 

DF900 Folder – An optional cross-folding capability allows mailers to create a second fold perpendicular to the 
first, which is ideal for newsletters. The DF900 also has an optional high capacity stacker for uninterrupted 
stacking up to 1,000 pieces.  It is also equipped with a built-in wizard for configuring and saving jobs.  The 
DF900 folder can handle paper weights from 15 to 53 lbs. and paper sizes of minimum 5”W x 5”L to 
maximum 12”W to 17”L.

www.pb.com

Pitney Bowes - 7/14/2009

Pitney Bowes Receives Certification from TSA to Participate in Cargo Screening Program

Company’s International Mail Services Facilities to Help Expedite Mail and Packages Safely through Air 
Cargo Supply Chain

Pitney Bowes Inc. announced today that it has been certified by the Transportation Security Administration 
(TSA) to participate in a new cargo screening program at its international mail services facilities.  The 
company’s Certified Cargo Screening Facilities will utilize advanced scanning technology and certified 
mail security personnel to help international mailers expedite their mail and packages safely and on time to 
their destination.  This initiative will also help e-retailers shipping cross-border goods reach customers more 
efficiently around the world.

According to the 9/11 Commission Act of 2007, one hundred percent of cargo must be screened before 
being transported on passenger aircraft by August 2010.  This requires all cargo to be screened at the piece 
level by TSA-approved methods prior to being loaded on a passenger aircraft.  The initiative is vital for helping 
to ensure the security in the air cargo supply chain and is making it safer to transport mail and packages on 
passenger aircraft.

The Certified Cargo Screening Program (CCSP) was developed by the TSA to allow screening of cargo early 
in the air cargo supply chain by a trusted, vetted, and audited facility.  The CCSP program helps establish the 
integrity of a shipment through enhanced physical and security standards at Certified Cargo Screening
Facilities. It also maintains the integrity of a shipment throughout the supply chain by utilizing stringent chain 
of custody methods.

“Pitney Bowes has been working with the TSA for several years to help ensure the secure handling of 
international mail,” said John Ward, president, Mail Services, Pitney Bowes.  “We look forward to working 
with the TSA to tender freight directly to the airlines for faster, uninterrupted transportation of international 
mail, publications and small packages.” 

To help educate mailers about the upcoming screening mandates, Pitney Bowes is hosting webinars, sessions 
at key industry trade shows and online discussion forums.

With expertise in 215 countries, Pitney Bowes is a leading international mail consolidator in the U.S. and U.K. 
that can help customers enhance the effectiveness of mailings around the globe. Customers can select from a 
choice of cross-border carriers for the distribution of mail, marketing material, publications and small packages 
based on service and price. In addition, Pitney Bowes helps customers track visibility to the movement of 
international packages, manages the customs process and pays service providers on behalf of customers. 
Pitney Bowes’s international network of resources is supported by the most advanced mailstream technology 
and processes anywhere.

www.pb.com

Pitney Bowes - 7/8/2009

Economy Driving Businesses Toward Partnering and Outsourcing to Control Document Spend

Economy Driving Businesses Toward Partnering and Outsourcing to Control Document Spend, According 
to Pitney Bowes, InfoTrends Survey

Misconceptions about managed services also revealed

– While the current economic recession has forced companies to re-evaluate their business models and 
overall document spend, it also has started to cause companies to shift their investments toward outsourcing 
and partnering to better control document costs, according to a survey of key business decision-makers by 
InfoTrends, Inc., prepared for Pitney Bowes Management Services, Inc. (PBMS), a wholly owned subsidiary 
of Pitney Bowes Inc. (NYSE: PBI).

Three times as many survey respondents indicated that they would increase their outsourcing investment rather 
than decrease it. In addition, the survey revealed that organizations are looking more closely than ever at 
potential partnerships in order to expand their market reach.

“While managing cost and risk remain top-of-mind for all organizations, especially in light of the current 
recessionary environment, businesses are beginning to realize now more than ever, the cost and efficiency 
benefits of managed or outsourced services that can be realized by partnering  with the right outsourcing 
partner,” said Vincent De Palma, executive vice president and president, PBMS. “Outsourcing enables 
companies to focus on their core competencies and increase efficiency without making additional 
investments in people and technology. This helps companies become more profitable, and the use of 
experts in a particular area can lead to better service levels than internal departments can provide.”

Omri Duek, consultant, InfoTrends Professional & Managed Print Consulting Services, noted that “companies 
in all industries should consider their core competencies, especially in these tough economic times, and how 
managed or outsourced services can help support their non-core operations.” He explained the reasons 
organizations can benefit from managed services include: reducing up-front capital costs and/or operating 
costs, improving focus on their core business, increasing their agility (such as effectively scaling operations), 
adapting to a smaller workforce, looking to access best practices and technologies, wanting to improve 
consistency or service levels, and trying to meet environmental goals or compliance requirements.

Misconceptions About Managed Services

Despite their numerous benefits, misconceptions about managed services continue to exist. According to the 
survey, several myths still exist. For example:

Myth: Managed services aren’t secure
The reality is managed services are often more secure than self-managed processes. Managed Service 
Providers (MSPs) recognize the need for comprehensive security measures and guarantees. In fact, 
MSPs with expertise in highly-regulated industries such as financial services, manufacturing and 
healthcare are often certified and regularly audited by independent, industry-specific third parties.
 
Myth: Managed services aren’t cost-effective
Controlling capital costs (60 percent) and reducing operating costs (53 percent) were cited as the top 
two reasons companies today are outsourcing, according to the survey. Previous InfoTrends studies have 
verified that managed print services for example, can save organizations 20 to 25 percent of their document 
output costs, on average.

Myth: Managed services limit organizational control
For most organizations, managed services can actually provide greater control over business operations in 
the form of Key Performance Indicator (KPI) dashboards, greater cost visibility, and contracted Service 
Level Agreements. Also, managers can establish a single, contractually obligated contact to mitigate 
performance issues in a timely manner, and managed services enables organizations to quickly scale 
processes up and down. This agility was critical for business leaders in the study, with 87 percent of 
respondents indicating that this priority had increased in the past 12 months.

For a copy of a white paper entitled, “Fact or Fiction: 5 Myths of Managed Services, visit:
http://gw.vtrenz.net/?WG9QH9IOO7=clicksrc:InfoTrendsPressRelease

www.pb.com

Pitney Bowes - 6/15/2009

Pitney Bowes And ProLiteracy Lead Initiative To Build Workforce Readiness

Pitney Bowes And ProLiteracy Lead Initiative To Build Workforce Readiness Through Adult Literacy 
And Basic Education Programs 

Unemployment Soars to 15.5 Percent among Adults with Less than High School Education 

Pitney Bowes Inc. and other leading corporations have joined with ProLiteracy, the nation’s largest adult 
literacy organization, in a new initiative to build workforce readiness through adult literacy and basic 
education at a time when unemployment among the least educated adults has soared to 15.5 percent, 
according to the Department of Labor.

On Thursday, June 18, nearly three dozen business leaders will meet in Washington as part of a panel 
discussion on ways to build a stronger workforce by investing in adult basic education and workforce 
training. There are 32 million adults in the U.S. who lack the skills to consistently and correctly read 
connected sentences and paragraphs—skills needed for success in the workforce. 

“An educated workforce is a critical element of our nation’s ability to compete and lead in a global 
marketplace,” said John Ward, president, Pitney Bowes Mail Services. “Businesses, federal, state and local 
governments need to work together to better educate and train American workers and boost U.S. global 
competitiveness.”

Pitney Bowes, a longtime supporter of literacy and education, focuses its efforts on programs that address the 
achievement gap and workforce preparedness. The Pitney Bowes Foundation provided funding to 
ProLiteracy’s News For You, a weekly newspaper for new readers.  And, through a recent grant to 
ProLiteracy, Pitney Bowes is supporting the development of a national model for onsite workforce 
literacy instruction in ESL (English as a Second Language).  

Addressing the adult literacy and workforce training issue at Thursday’s business panel are: U.S. 
Representative Dan Maffei (D-NY); Ray Uhalde, senior advisor to U.S. Labor Secretary Hilda Solis; 
David Perdue, former CEO, Dollar General; Mike Critelli, former CEO,

Pitney Bowes/ProLiteracy-2

Pitney Bowes; Bill Kamela, senior director, Microsoft; Karen Elzey, vice president and executive director, 
Institute for a Competitive Workforce, U.S. Chamber of Commerce; and David C. Harvey, president & 
CEO, ProLiteracy.

“As a country, we need to invest more in adult basic education and workforce training programs to help 
unemployed Americans gain the skills needed to get and retain a job,” said David Harvey, president & 
CEO of ProLiteracy. 

By the Numbers: Economic Impact and Current Investment

·         Three out of ten high school students don’t graduate on time. If all students in 2007 graduated on 
time, they would earn an estimated $329 billion in income over their lifetimes—generating long-term benefits 
to the economy.

·         A high school dropout has an average annual income of $17,209 while a college graduate earns 
on average $52,671 annually.

·         Adult literacy programs return $33 to the economy for every dollar invested in them.

 ·         Only 2.5 million adults are currently enrolled in literacy or adult basic education programs despite 
research showing 32 million adults need additional education for success in the workplace.

·         About $2 billion is spent collectively by federal, state and philanthropic funding for adult literacy and 
basic education programs annually. Federal funding in real dollars has decreased over the past 10 years, 
despite a growing need for adult education.

www.pb.com

Pitney Bowes - 6/10/2009

Pitney Bowes Flexible Productivity System: Inserter Achieves 1500th Order

Runs widest range of applications with virtually no changeover 

Pitney Bowes Inc. today announced it has received the 1500th order for its state-of-the-art FPS™ Split Drive 
Inserting System, making it one of the fastest-selling new inserters the company has ever produced.  The 
1500th purchase was acknowledged this morning at the opening ceremonies of the Pitney Bowes Customer 
Summit being held in their Danbury CT document technology center.  

“We knew this system was a winner from the beginning, because we designed it with the most demanding 
requirements in mind,” said Patrick Brand, president of Pitney Bowes Document Messaging Technologies. 
“It is a great solution for customers who mix different types of mail and don’t want to lose productivity due to 
overly long setup times.”

The FPS™ Split Drive Inserting System, also known as the ‘workhorse’ in the industry, was introduced to the 
marketplace in 2005.  It offers a combination of speed and flexibility to high-volume mailers who work with 
many different types of applications.  The rapid rise in orders is testament to the market need that the FPS™ 
Split Drive Inserting System fills globally, as 45 percent of the orders so far have been from international 
customers.

Pitney Bowes recently introduced three new capabilities on the FPS™ Split Drive Inserting System:  

• Privacy Guard™ module, which has a new innovation that validates mailpiece content by measuring its 
thickness based on pre-determined specifications at 26K per hour.

• The iSite™ Vision solutions, comprised of input and output line scanning technology that can provide 
higher integrity mail, simpler job changeover and proof of mailing.

•  A virtually ‘no changeover’ module that can increase the range of applications mailers can run on one 
system by rotating documents’ orientation at speeds of up to 12,000 pieces per hour.

These new capabilities were driven by customers’ increased need for higher integrity mail and greater flexibility 
and efficiency in their print and mail operations.  The FPS™ Split Drive Inserting System can take the place of 
multiple, older technologies that are dedicated to single applications.

“Innovation backed by a first rate service is a way of life at Pitney Bowes,” said Brand. “As popular as the 
FPS™ Split Drive Inserting System has proven so far, we will continue to find new ways to make it even more 
valuable to our customers in the years ahead.”

www.pb.com

Pitney Bowes - 6/8/2009

Pitney Bowes Launches P/I OfficeMail™ Software

Centralize Desktop Print and Mail Documents from the PC

Pitney Bowes, a provider of hardware and software solutions for print and mail operations launches P/I 
OfficeMail™ software, an innovative, user-friendly secure mail solution that automates the process of 
mailing business-critical office documents.  P/I OfficeMail software is an integral part of Pitney Bowes 
Production Intelligence® Software solutions to link print and mail.

With Pitney Bowes P/I OfficeMail software, users simply create documents on an office PC and, with the
click of a mouse, submit jobs for printing, inserting and mailing. Instead of being printed locally on desktop 
printers and manually processed, jobs are transmitted to an in-house print-and-mail center or an off-site 
facility where desktop print is aggregated for production.  In this way, smaller jobs leverage the benefits 
and capabilities of a centralized print-and-mail production environment.   

P/I OfficeMail™ software aggregates enterprise desktop mail to the production facility to gain 
economy-of-scale, integrity control, and the ability to track and manage every customer communication. 
The solution builds on comprehensive Production Intelligence® software solutions with VIP™ and VDE™ 
centralized output management and DFWorks® automated document factory systems.

“Inefficiencies in office print environments often go undetected, particularly in large enterprises where each 
department is responsible for its own technology usage, printed output and mailing,” said Tim Moylan, 
President and General Manager at Pitney Bowes Emtex Software.  “Our clients are asking for solutions like 
P/I OfficeMail because they help cut costs.”

The P/I OfficeMail software helps organizations reduce the cost of customer-facing mail that must be 
created individually.  One-off communications in the office environment often require additional operator 
time and production expense.  P/I OfficeMail software frees personnel resources to focus on core 
business activity, and reduce unit costs for these communications. This greater efficiency also delivers 
the added benefit of leaving a smaller carbon footprint by aggregating ad hoc operations.

www.pb.com

Pitney Bowes - 6/1/2009

Pitney Bowes to Offer Stand-By Recovery Service

Pitney Bowes Management Services, Inc. (PBMS), a wholly owned subsidiary of Pitney Bowes Inc. 
(NYSE:PBI) has now added Stand-By Recovery Service to its business recovery and business continuity 
offerings.
 
Pitney Bowes Stand-By Recovery Service is designed for businesses with mail and print needs that are less 
complex than higher volume mailers. It provides companies with standard recovery-level service during times 
of business interruption. Typical mail applications that could be recovered as part of this new service include 
revenue-generating documents such as invoices, as well as documents needed to meet a company’s 
regulatory compliance requirements.

Lee Yeaton, vice president, Sales, Business Recovery Services, explains, “all that’s required to enroll in the 
new Stand-By Recovery Service is for an organization to determine its volume needs and then confirm that
its documents meet a standard profile. Organizations with more complex mail and print applications however, 
must go through a more in-depth process of describing and testing each application before we can 
determine the business recovery service that’s best for their needs.”  

“Man-made and natural events that have been in the news over the past few months, including 
wildfires and public health crises can present serious challenges to business continuity,” Yeaton said. 
“Pitney Bowes can help protect businesses from the risk involved with these types of situations by providing 
extensive expertise in business recovery processes and procedures and state-of-the art technology 
designed to serve as a back-up for organizations that have mailing requirements compatible with our 
on-the-floor technology.”  Yeaton noted that Pitney Bowes has the largest hot site dedicated to business 
recovery available in the U.S.

Pitney Bowes Management Services designs, implements and operates solutions that provide enterprise 
clients with critical communication, mail and document lifecycle services that result in more effective, 
efficient and compliant business processes and operations. For additional information on all Pitney Bowes 
business recovery and business continuity services, log on to www.pbmanagementservices.com/brs.

www.pb.com

Pitney Bowes - 5/28/2009

Practical Mailing Solutions for a Tough Economy

Pitney Bowes Inc. will open its doors to hundreds of print and mail operations leaders on June 9 -10, 2009 
at its Document Messaging Technology Center in Danbury, Connecticut.  During this two-day event, Pitney 
Bowes will showcase practical solutions that save time, money and the environment.  

The informative sessions and technology demonstrations focus on strategies that are essential for today's 
challenging economy. Attendees will gain new insights into improving eco-responsibility, USPS compliance 
and postal savings; linking print and mail for greater efficiency; and creating more relevant customer 
communications. 

"Our customers are looking for practical solutions that can help them improve their bottom line during a 
difficult year," notes Patrick Brand, President, Pitney Bowes Document Messaging Technologies.  "This 
summit will help attendees make strategic decisions this year that can enable them further improve 
service delivery, streamline mailstream operations and deal with the most pressing issues of 
today-including green initiatives."

Educational sessions and industry panels will discuss:  

·        Expanded mail services that can help create new revenues and profits for third party mailers

·        New USPS and Federal Reserve regulations

* 
Using the Intelligent Mail® barcode to increase mail efficiency and postal optimization

·        The most eco-responsible and cost-effective paper and printing options

·        Enhancements for existing equipment that can boost productivity, increase throughput and lower 
operational costs

·        Ways to aggregate desktop mail into the production facility to gain economies of scale

·        Today's winning Transpromo strategies (presented by Madison Advisors)

Innovative technology demonstrations will feature: 

·        End-to-end integrity innovations: 

o       Capture the image of the finished mail piece during sorting for proof-of-processing  

o       Reach the highest level of mail piece integrity and privacy by measuring envelope thickness against 
planned contents

·        Production Intelligence® solutions: merge, modify, sort and split printstreams for householding and 
document consolidation 

·        Streamlined processes: Integrate intelligent card attaching with the FPS(tm) Split Drive and high 
integrity matching

·        Greater flexibility:  Merge digitally printed inserts with matching documents at high speed 

·        Greater openability: Print up to 30,000 envelopes per hour with targeted messages and high-resolution 
graphics on a stand-alone inkjet printer

·        Reduced flats postage spend: Automate processing and gain greatest postal discounts with EZ-Flats 
Sorting system 

At the Pitney Bowes Customer Summit, guests will see breakthrough technology, learn from best practices and 
hear peer success stories that can help them dramatically lower costs, reduce labor, decrease paper 
consumption and be more eco-responsible in their print and mail operations.

www.pb.com

Pitney Bowes - 5/18/2009

Pitney Bowes Supports Proposed USPS Summer Sale on Standard Mail

Postal Service Would Use Pricing Flexibility to Benefit Mailers

Pitney Bowes Inc. today lauded the U.S. Postal Service for its proposed Summer Sale on Standard Mail letters 
and flats.  Pending approval by the Postal Regulatory Commission, the sale, which is a Standard Mail Volume 
Incentive Pricing Program, would provide large mailers with a significant opportunity to save on their postage 
costs.  

Recognizing that mail drives economic growth, the USPS is using the pricing flexibility provided under the 
Postal Accountability and Enhancement Act to offer this proposed opportunity to mailers.  The Summer 
Sale program would run from July 1 through September 30, 2009, and offer a 30 percent rebate to eligible 
mailers on Standard Mail letters and flats volume above a mailer-specific threshold.  Mailers, including 
nonprofit mailers, who sent more than one million Standard letters and/or flats from October 1, 2007 
through March 31, 2008 would be eligible to participate in the Summer Sale.

Recent research indicates that, even during challenging economic times, mail remains one of the best ways 
to communicate with customers and prospects.  For instance, a recent survey conducted by Pitney Bowes 
and DMNews showed that consumers place a high value on the coupons and catalogs they receive in the 
mail. Mail also helps consumers start and maintain relationships with businesses and nonprofits, with 44 
percent of respondents making their first purchase from a business and 33 percent making their first 
donation to a nonprofit because of a mail piece. 

“Pitney Bowes applauds the Postal Service for utilizing its new pricing flexibility to develop programs that 
would benefit mailers,” said Leslie Abi-Karam, executive vice president and president, mailing solutions 
management, Pitney Bowes. “The Summer Sale would help organizations reduce postage expenditures 
and connect with their customers. Pitney Bowes will leverage its solutions to help both mailers and the 
USPS benefit from this program.”

www.pb.com

Pitney Bowes - 5/7/2009

Pitney Bowes Launches INVIEW™ Mailstream Management Suite

Helps Empower Customers to Gain Greater Visibility into their Mailing Operations, Manage Costs and Track 
Mail from One Central Location 

Pitney Bowes Inc. announced today it is introducing INVIEW™ Mailstream Management Suite to help 
customers gain greater visibility into their mailing operations and manage costs from one central location.  
The suite of postal and information management solutions offers end-to-end reporting tools to help customers 
obtain more intelligent communications about their operations.

“Today, more than ever, organizations are under pressure to manage operational costs,” said Mark Pollack, 
vice president, marketing, U.S. Mailing for Pitney Bowes.  “Our INVIEW™ Mailstream Management Suite helps 
customers obtain complete visibility into their mailing operations with postage management and reporting 
solutions to help them make more informed decisions about the best ways to manage and spend their 
postage dollars.”  

The Pitney Bowes INVIEW™ Mailstream Management Suite of solutions includes:

Total Meter Reporting – The solution helps provide a complete, consolidated postal summary dashboard of a
customer’s mailing operations by individual meter, or data consolidation of a complete enterprise operation. 
Using the power of IntelliLink® technology, key Pitney Bowes meter and accounting data is captured and 
uploaded into a customer’s Pitney Bowes MyAccount, where products at all locations can be linked and 
accessed for data and corresponding metrics in a visual, easy to understand format. 

Customers can monitor business performance and analyze mailing operation information, build and generate 
reports without IT involvement, and utilize report wizards for fast and easy report creation.  In addition, Total 
Meter Reporting helps ensure accountability for postage expenses across an enterprise and provides big 
picture or detailed analysis instantly.  Customers can access meter and accounting data from Pitney 
Bowes’s secure data warehouse for up to two years.

Total Postage Management – The financial management service includes funding, financing, payment and 
reporting of postage for Pitney Bowes postage meters, presort processed mail, permit mail, Business Reply 
Mail® services, non-Pitney Bowes postage meters, mail processed at third-party mail houses and USPS® 
permit Express Mail® services.  

The single, integrated location to view all of these transactions can help provide heightened management 
and control of postage spend through a single management account and on-demand access to online 
reporting and management capabilities.  It can also help customers reduce administrative costs, avoid mail 
disruption with on-the-spot postage access capability, and provide detailed information for chargebacks 
and reporting.

“Having the ability to manage postage and other mailing expenditures from one central management account 
can help mailers obtain greater automation and control over their funding processes,” said Rob Goldberg, 
vice president, global strategy and product development, global financial solutions for Pitney Bowes.  “Total 
Postage Management can also help customers enhance auditing capabilities and integrate information for 
reporting and budgeting.”

The INVIEW™ Mailstream Management Suite offers customers a variety of report options that can be 
customized for their operations. In addition, data that is captured can be exported into other applications 
for further review and analysis.  Customers can access summary reports by current mailstream dollars spent 
or by date range for postage used, quantity of pieces and postage expenditures paid.  They can also access 
reports by meter including daily activity, balance and trend reports for postage and meters.

www.pb.com

Pitney Bowes - 5/6/2009

Pitney Bowes Provides Strategies and Tips to Help Mailers Prepare for Upcoming Postal Price Changes

Pitney Bowes Inc. is encouraging mailers to take advantage of valuable information and resources being 
offered to help educate themselves on the upcoming changes in prices and standards for USPS® Mailing 
Services.  The company, which has a long history in providing customers with educational opportunities 
on important postal topics, is offering a wealth of information through events, communications and online 
initiatives to help mailers manage these changes and reduce postal costs. 

The new price changes for USPS® Mailing Services – effective May 11 – include a two-cent increase in the 
cost of single-piece, First-Class Mail® letters and a five-cent increase in the cost of single-piece, First-Class 
Mail flats.  In addition to the price changes, new classification changes, modifications to mailpiece 
characteristics and changes in classification terminology go into effect on this date.

Mailers can find additional information, advice and insight on the new postal prices and standards at 
www.pbpostalinfo.com.  The Pitney Bowes site includes tips for preparing for the changes and information 
on solutions that can help mailers reduce postage expenses. 

“Education plays a critical role in helping mailers successfully manage postal changes while maximizing the 
value of their direct mail,” said Murray Martin, chairman, president and chief executive officer, Pitney Bowes 
Inc. “By employing the right mix of strategies and solutions, mailers can help improve their overall operational 
efficiency, address quality and reduce postage costs.”

Pitney Bowes has also been actively reaching out to thousands of customers to educate them on the postal 
price changes.  District sales and other site locations across the country are hosting seminars and 
information sessions to keep customers informed and offer advice.  Also, the company is hosting and 
participating in several Webinars, as well as sessions at key industry trade shows to help educate mailers.

www.pb.com

Pitney Bowes - 4/29/2009

Pitney Bowes Launches Managed Address Services

Mailers can benefit from significantly lower mailing costs by reducing Undeliverable As Addressed Mail

Pitney Bowes Management Services, Inc. (PBMS), a wholly owned subsidiary of Pitney Bowes Inc. 
today announced a new Mailstream Consulting Service offering that helps mailers improve address 
quality, maximize delivery, and reduce Undeliverable As Addressed (UAA) mail -- providing the opportunity 
for significant cost savings and revenue growth to increase the value of mail.

Pitney Bowes Managed Address Services can improve address delivery by correcting between 50 and 80 
percent of a company’s deficient addresses, and keep addresses current so that mail is delivered to the 
right person at the right place.

Jeff Stangle, director of Solutions/Mailstream Consulting, PBMS, said that Pitney Bowes Managed Address 
Services is different from other addressing tools in that it provides the process to help customers resolve the 
issues with UAA mail.
“Most mailers purchase address cleansing products to obtain postage discounts, but there is a big difference 
between obtaining discounts on postage and correcting addresses. The fact is, cleansing and maintaining 
addresses requires an addressing process. With our Managed Address Services, PBMS employs experts with 
extensive expertise in understanding the addressing process and in-depth knowledge of postal regulations to 
help customers resolve the issues with UAA mail,” he stated.

Benefits of Managed Address Services
Through Pitney Bowes Managed Address Services, companies can:

- Improve communications with their customers;

- Reduce wasted costs and lost opportunities associated with UAA mail;

- Reduce wasted paper, envelopes and CO2  emissions;

- Increase barcoded mail and postage discounts;

- Help ensure compliance with changing United States Postal Service® (USPS®) regulations;

- Control a complicated, cross-functional process.

UAA Mail Wastes Costs, Business Opportunities
On average, each piece of return mail costs the mailer $3.00 in operational expenses, according to Pitney 
Bowes research. That includes printing, postage, inbound handling, analysis, and re-mailing costs. It doesn’t 
include the cost of missed marketing opportunities, uncollected receivables and lost USPS discounts. In 
addition, unless the mailer pays for a special endorsement, undeliverable Standard Mail® is destroyed by 
the USPS.

“Most mailers severely under-estimate their UAA mail problem and its impact on their company’s bottom line,” 
commented Stangle. He noted that companies measure the “lost cost impact” by the amount of return mail 
they receive, but pointed out that this only includes First-Class Mail®.  According to USPS research, 63 
percent of all UAA mail is Standard Mail, which means tracking First-Class Mail returns only uncovers a little 
more than a third of the problem.

Pitney Bowes Management Services designs, implements and operates global solutions that provide 
enterprise clients with critical communications, mail and document lifecycle services that result in more 
effective, efficient and compliant business processes and operations.

www.pb.com

Pitney Bowes - 4/28/2009

Pitney Bowes Collaborates with Kodak to Provide Imaging and Workflow Solutions to U.S. Customers

Solutions Help Manage Critical Documents and Information for Increased Efficiency and Productivity

Pitney Bowes Inc. announced today it is launching imaging and workflow solutions with Kodak to help U.S. 
customers manage critical documents and information.  The solutions provide automated end-to-end 
workflow functionality, including document scanning, automatic indexing, secure storage, retrieval and 
integration into a single, central repository.  Ideal for environments including accounts payable, 
purchasing, order processing, receiving, human resources and legal, the Pitney Bowes Imaging and 
Workflow Solutions provide powerful opportunities for organizations to help increase operational efficiency, 
boost productivity and reduce costs.  

According to Gartner, Inc., office workers produce on average 10,000 printed pages per year, of which 
44 percent is avoidable and unnecessary printing, the product of user waste and inefficient workflows.  
Also, businesses spend one to three percent of their revenue on paper printing.  However, organizations 
that optimize their workflows with the integration of electronic document workflows can reduce paper 
volumes by approximately 50 percent.*

“Paper documents are a fact of life in all organizations, but they have some disadvantages,” said Leslie 
Abi-Karam, executive vice president and president, mailing solutions management, Pitney Bowes. “Paper
is not easily searchable, it is expensive to store and retrieve, and it is hard to associate the information on 
one document with the information on other documents.  Through our collaboration with Kodak, our 
new Imaging and Workflow Solutions can help organizations solve these problems and become more 
productive at lower cost.”

“Kodak is proud to collaborate with Pitney Bowes on its Imaging and Workflow Solutions to help  provide 
businesses with instant increases in productivity and return on investment,” said Don McMahan, vice 
president sales, document imaging, US&C, Kodak.  “As an important component of the solutions, Kodak 
document capture products will provide Pitney Bowes’s customers with accelerated scanning capabilities 
and industry-leading image quality.” 

The Pitney Bowes Imaging and Workflow Solutions allow customers to easily capture business critical 
documents electronically and house them in a central, secure repository.  Organizations can also establish 
business rules on how to capture information and who can access it with full audit trail accountability. 
End-users are empowered with secure, self-service document retrieval capabilities and information ownership.  

To help simplify document management processes, customers can set up business parameters to handle 
paper-based documents as they arrive in their organization.  Documents can be scanned with key words 
attached to them for future document retrieval or with built-in optical character recognition (OCR) 
technology, which offers the ability to search all words in the document. Electronic files can be merged with 
other relevant electronic files into a single, central repository, offering holistic access to all pertinent 
information to a particular account or business situation.  

With all files indexed, employees with access can utilize powerful search and retrieval capabilities to locate 
documents and information.  The solutions enable simultaneous access to documents by anyone with 
Internet connectivity and approved entry.  Advanced keyword search capabilities can help users find a 
particular piece of information in any document. The user can mark any documents with new information 
which stays as history with the file, while maintaining the integrity of the original file. Documents in the 
repository can also be turned into PDF files and sent electronically to customers and business 
collaborators to help expedite inquiries.

The Pitney Bowes Imaging and Workflow Solutions are easy to use and to deploy in environments with 
multiple departments or locations requiring access to information or a single location.  In addition, the 
solutions can be implemented quickly and integrated seamlessly with other applications inside an organization. 

As part of its comprehensive solution for customers, Pitney Bowes offers financing, including leasing options, 
and ongoing service support.

www.pb.com

Pitney Bowes - 4/14/2009

Pitney Bowes Customer Service Leaders to Speak at Field Service Conference April 27-30, 2009 in Palm Desert, CA

STAMFORD, Conn., April 14, 2009 – Pitney Bowes Inc. (NYSE: PBI) has two featured speakers at Field 
Service 2009, April 27-30, 2009 at the JW Marriott Desert Springs in Palm Desert, CA.  Ivin Smith, Vice 
President Customer Service and Worldwide Service Business Support and Frank DiOrio, Vice President 
Service Operations will each participate in sessions on April 28, 2009.    

Ivin Smith will deliver a presentation titled “Customer Centric Service:  Using the Voice of the customer to
Drive Improved Results and Increased Customer Loyalty.”  The session is scheduled for 11:15 am on Tuesday, 
April 28, 2009.  On the same day at 1:45 pm, Frank DiOrio will speak on “Voice of the customer: Key Initiatives 
that Drive Improvements.”

“Customer-driven service not only improves our performance levels, but also drives innovation at Pitney 
Bowes,” said Smith. “Our customers are setting the agenda for our business initiatives as we develop new 
processes and tools for capturing their insights and deliver improved service based on their needs.”

www.pb.com

Pitney Bowes - 4/6/2009

Pitney Bowes Launches Shared Client Services Centers

STAMFORD, Conn., April 6, 2009 – Pitney Bowes Management Services, Inc. (PBMS), a wholly owned 
subsidiary of Pitney Bowes Inc. (NYSE: PBI) has launched its Shared Client Services Centers program with 
a pilot in Troy, Michigan. Additional centers are expected to be announced throughout the year and beyond.

The Shared Client Services Center brings inbound mail services, including overnight express mail services, 
from multiple customers and locations into a shared facility operated by Pitney Bowes. By moving their mail 
services off-site to a shared environment, businesses of all sizes can reap significant benefits and cost 
savings, including:

·         Access to higher levels of advanced technology and screening 

·         Seasoned, trained labor adept at managing incoming documents at a lower cost to the customer than if 
they were employing staff on-site at their own facilities,

·         Postage discounts through Pitney Bowes’ domestic mail presort services

·         Business continuity and back-up programs that organizations may not normally host on-site at their 
own facilities;

·         A secure mail facility near the customers’ sites

·         A reduction in their real estate footprint 

The Pitney Bowes Shared Client Services Centers are an extension of the company’s Virtual Mail Management 
strategy to help businesses achieve greater efficiency, reduce mail distribution and transportation costs, 
enhance security, support environmental objectives and reduce workspace requirements.

Vincent De Palma, executive vice president and president, PBMS, noted that the Shared Client Services 
Center concept was developed to help customers support a changing mail landscape. 

“The current economic environment has forced all businesses to re-evaluate the way they operate by 
maximizing services while minimizing operating expenses. Through our Shared Client Services Centers, we 
can re-architect the way mail services are brought to their organizations,” De Palma said.

De Palma explained that the Shared Client Services Centers can, for example, integrate work from multiple 
divisions of a company that used to run their mail operations separately. 

“We want to work with customers to change the way they distribute mail on-site and get them aligned to a 
new mail services paradigm which provides employee self-service options, connects remote and mobile 
workers so they can receive critical mail that needs immediate action, and reassesses the frequency of 
internal mail delivery,” De Palma said. “Pitney Bowes’ experience and expertise in providing mail, print and 
document management solutions for customers of all sizes makes us uniquely qualified to do this,” he added.

PBMS designs, implements and operates global solutions that provide enterprise clients with critical 
communications, mail and document lifecycle services that result in more effective, efficient and compliant 
business processes and operations.

www.pb.com

Pitney Bowes - 3/31/2009

Pitney Bowes to Feature Mailstream Solutions and Technology at 29th Annual MAILCOM Conference and Exhibition

STAMFORD, Conn., March 31, 2009 – Pitney Bowes Inc. (NYSE:PBI), the world’s leading mailstream 
technology company, will feature its mail and document management solutions at MAILCOM 2009, one of 
the largest global conventions and exhibitions for mail communications management, in Atlantic City, April 5-8.  
Several Pitney Bowes executives will also share insight and expertise on important mail management and 
postal industry topics.

At booth #267, Pitney Bowes will showcase the DI950™ Integrated Document Printing Solution connected 
in-line with the DM1100™ Mailing System.  Ideal for mid-sized mailers, the solution provides outstanding levels 
of security and process integrity.  With integrated printing, the DI950 solution can help optimize a customer’s 
mailstream by creating, formatting, printing, inserting and metering in one solution. Powered by IntelliLink™ 
technology, the DM1100 system for high volume productivity features Constant Connection High Speed 
Internet Connectivity for 24/7 access to confirmation services and electronic return receipt transactions for 
Certified Mail™ services. The DM1100 system offers the fastest performance and most media flexibility in its 
class.

Pitney Bowes will also feature the AddressRight® DA75S printer with shuttle-head technology and 
black-and-white and color printing.  The DA75S can print up to 14,000 addresses per hour and handle a 
wide range of media up to 1/4” thick, including envelopes, postcards, booklets, folded newsletters, flats 
and catalogs.  Used in tandem with Pitney Bowes’s SmartMailer™ 7 mail management solution and VeriMove™ 
Net solution, businesses can target customers with powerful, easy-to-use software that cleanses and updates 
existing lists, and presorts the list for postage discounts.  

Pitney Bowes will demonstrate its MAIL360™ solution, the industry's most comprehensive offering for leveraging 
the value of Intelligent Mail® technology and helping to ensure Full Service Compliance. It automates 
translation of USPS® and third-party mail tracking data into a standardized format that can be readily integrated 
into business processes. Built on an extensible architecture, the MAIL360 solution reduces integration time 
from months to days to provide enormous integration cost savings and staggering return on investments 
across the enterprise.

Pitney Bowes will also showcase its trackmymail.com® suite of tracking and Intelligent Mail® Barcode 
products and services. Trackmymail.com products take the raw data that the Postal Service provides 
and converts it into easy-to-use Web-accessible reporting. 

Also on display at the booth will be Pitney Bowes’s SendSuite™ Distribution Solutions.  The portfolio includes 
SendSuite Shipping Solutions, SendSuite Desktop Solutions and SendSuite Arrival® Tracking software.

In addition, Pitney Bowes will demonstrate the Coverbind® 5000 document binding system, which enables 
businesses of all sizes to produce professionally bound documents in-house.  The thermal heat binding 
system is easy to use and can bind up to 15 documents in 60 seconds.  Pitney Bowes offers the system 
through a collaboration with The Coverbind Corporation.

Pitney Bowes executives will also participate in several sessions at the show to help educate and share best 
practices with attendees, including: 

·         Adam Collinson: “Intelligent Mail® Barcode – Move Update Requirements” (April 6, 10:45-11:45 a.m.); 
“Centralized Barcode Creation to Insure Integrity” (April 7, 1:30-2:30 p.m.); and “Postal Mail, Rates & 
Regulations Workshops – Ancillary Service Endorsements” (April 8, 10:45-11:45 a.m.)

·         Jeff Stangle: “If All The World's An Address, Then How Do I Get Delivered” (April 6, 2:15-3:15 p.m.); “Is 
There Really Such A Thing as Too Much Customer Service?” (April 7, 2:45-3:45 p.m.); and “Six Sigma &
Process Mapping in the Work Place” (April 8, 10:45-11:45 a.m.)

·         David Robinson: “Move Update: Will You Have to Pay the ‘Fee Assessments’ in May?” (April 6, 
2:15-3:15 p.m.); and “Full Service IM™ BC’S: Value Today, Tomorrow and Beyond” (April 8, 9:30-10:30 a.m.)

·         John Baeseman and Kevin Klein: “Ecowise Mail: Be Green & Profitable” (April 6, 2:15-3:15p.m.); and 
“TransPromo: Bringing Marketing and Operations Together” (April 7, 9:30-10:30 a.m.)

·         Douglas Newhard: “Mail Center Ergonomics” (April 6, 3:30-4:30 p.m.)

·         David Bruns: “Using Partnerships to Improve Mail Accuracy and Efficiency” (April 6, 4:45-5:45 p.m.)

·         Elizabeth Lombard: “Top Ten Shape-Based Strategies to Maximize Your Mail” (April 7, 9:30-10:30 a.m.); 
and “USPS Mail Knowledge” (April 8, 8:15-9:15 a.m.)

·         Erik Warner: “Developing and Delivering Effective Presentations” (April 7, 1:30-2:30 p.m.)

·         Karen Cornelius and Elizabeth Lombard: “Professional Ethics” (April 7, 4:00-5:00 p.m.)

·         David Day: “Managing a High Volume Mail Production Environment in a Time of Uncertainty” (April 8, 
8:15-9:15 a.m.)

www.pb.com

Pitney Bowes - 3/30/2009

Pitney Bowes Retained by American Cancer Society For Constituent Communications Program

STAMFORD, Conn., March 30, 2009 – Pitney Bowes Management Services, Inc. (PBMS), a wholly owned 
subsidiary of Pitney Bowes Inc. (NYSE: PBI), has entered into a multi-year agreement with the American 
Cancer Society to develop and manage targeted communications materials for American Cancer Society 
constituents.

Under the terms of the agreement, PBMS is responsible for implementing print and fulfillment solutions that 
enable the American Cancer Society to immediately respond to inquiries by tailoring content to specific 
constituent requests, such as wellness information, cancer resource documents and information on local 
clinical trials. PBMS offers these services under the Critical Communications Solutions  banner, which includes 
collateral materials management, targeted communications and distributed marketing, and high 
volume/regulated communications.

“We are extremely pleased that the American Cancer Society has confidence in our ability to deliver this 
program,” said Greg Van den Heuvel, president, Emerging Businesses, PBMS. “Our work with the American 
Cancer Society is just one example of how PBMS helps customers improve the effectiveness of their 
constituent and customer communications while reducing program costs. Our Critical Communications 
Solutions provide best-in-class user applications, mail and print production expertise, and process optimization 
management skills to help our customers better reach target audiences.”

PBMS designs, implements and operates global solutions that provide enterprise clients with critical 
communications, mail and document lifecycle services that result in more effective, efficient and compliant 
business processes and operations.

www.pb.com

Pitney Bowes - 3/26/2009

Pitney Bowes Announces U.S. Agreement with RISO to Offer Color Inkjet Printer

RISO’s HC5500 to be Added to Pitney Bowes’s Integrated Printing and Mailing Solutions Portfolio

STAMFORD, Conn. and Danvers, MA, March 26, 2009 – Pitney Bowes Inc. (NYSE:PBI), the world’s leading 
mailstream technology company, and RISO, Inc., a leader in digital printing technology, announced an 
agreement in which Pitney Bowes will offer RISO’s HC5500 color inkjet printer to customers in the U.S.  
Ideal for mid and high-volume printing environments, the HC5500 complements Pitney Bowes’s portfolio of 
integrated printing and mailing solutions to help organizations manage the production and flow of documents 
and mail, and connect with customers.

The HC5500 works in conjunction with a broad array of Pitney Bowes products, including its mail management 
software and inserters, to form a complete “print-to-mail” solution in a cut-sheet environment.  

“Our collaboration with RISO is a natural fit with our integrated printing and mailing solutions,” said Mark 
Pollack, vice president, marketing, U.S. Mailing for Pitney Bowes.  “The HC5500 offers our customers a 
high-speed, low-cost color inkjet printing solution that can help increase operational efficiency and 
convenience with the creation and printing of documents in-house with a broad array of Pitney Bowes 
products.”

"In today’s economy, organizations need to maximize productivity and efficiency in their print production. 
The HC5500 combines affordable color, high speed, and high reliability that results in low total cost of 
ownership. With this printer, organizations can now afford to convert their black and white documents to 
full color in order to increase response rates and improve the overall appearance of their communications. 
This product offers real and unique value to Pitney Bowes customers,” said David Murphy, vice president of 
marketing for RISO.

Utilizing RISO's FORCEJET® printing technology, the HC5500 is the world’s fastest sheet-fed color inkjet 
printer, running at 120 pages per minute, or 85 #10 envelopes per minute.  The HC5500 is ideal for anyone 
printing transactional or transpromotional documents such as invoices, notices and personalized newsletters. 

The printer can handle duplex printing in normal mode up to 92 pages per minute.  The low-cost, 
small-footprint printer has a robust paper handling system for volumes up to 500,000 pages per month.  
The no-heat system of the HC5500 also offers increased reliability and up-time for post insertion processes.  

HC5500 systems are available with a stacking tray, offset stacker or full finisher and options including a 
scanner system and touch panel display.  The standard IS700C ComColor® Adobe® PostScript® 3TM 
RIP can be enhanced with an Advanced or Professional package to increase the color and variable 
data printing capabilities of the HC5500.

www.pb.com

Pitney Bowes - 3/3/2009

Pitney Bowes Helps Businesses Build Strong Customer Connections at AIIM/On Demand Conference and Expo 2009

Event is in Philadelphia, PA, March 31 – April 2, 2009

STAMFORD, CT, March 3, 2009 -- Pitney Bowes Inc. (NYSE: PBI) will feature the latest mailstream 
technology solutions at the AIIM/On Demand Conference and Exposition, March 31 – April 2, 2009, at the 
Pennsylvania Convention Center in Philadelphia.  Printers, mailers and marketers will learn about the 
products and services that transform customer communications into business growth opportunities.  

Companies are continuously collecting information from customers and business operations. However, 
there’s a significant gap between collecting business and mail data and turning it into actionable intelligence.  
Pitney Bowes helps clients bridge that gap by transforming data and mail communications into powerful 
tools that build strong customer connections. 

At the Pitney Bowes Booth 1415, experts will be on hand to share best practices and advice about the 
USPS® Intelligent Mail® barcode, Transpromo, and postal rate and postage management.  Optimizing 
productivity and maximizing cost savings will also be key themes as Pitney Bowes clients and prospects 
continue to focus on business growth in a tight economy. 

To more effectively locate, connect and communicate with customers in today's global markets, Pitney Bowes 
Business Insight will showcase its Customer Communication Management, data quality, and location and mail 
intelligence products, all of which leverage valuable customer data.  The newest version of the DOC1® suite 
has an enhanced design functionality for creating and delivering personalized communications in any 
language or geography.  Featured solutions also include EngageOne™ Interactive Communications and 
e2™ Suite for e-delivery and Web self-service. 

Attendees will see ways to link print and mail workflow using Production Intelligence® to deliver high integrity 
customer communications. This end-to-end Transpromo application will demonstrate intelligent production 
featuring VIP™ solutions, VDE™ solutions, FlexServer® software, and DFWorks® solutions to simplify job 
preparation, implement the Intelligent Mail® barcode and track jobs from receipt through finishing. Also on 
hand, the new P/I Wizard will reveal how easy it is to transform traditional transaction statements by adding 
Transpromo, color and the Intelligent Mail® barcode to accelerate mail production, delivery and profitability.

Also at Booth 1415, the Pitney Bowes Critical Communications Solutions integrate technology and services 
to execute customer communications through configurable, Web-enabled workflows, flexible production 
platforms, and distribution expertise. These solutions improve brand management while delivering 
costs savings.
                
For mid-sized mailers, the DI950™ Integrated Document Printing Solution connected in-line with the 
DM1100™ Mailing System provides outstanding levels of security and process integrity. With integrated 
printing, the DI950 can help optimize your mailstream by creating, formatting, printing, inserting and 
metering in one solution. Powered by IntelliLink® technology, the DM1100 system for high volume productivity 
features Constant Connection High Speed Internet Connectivity for 24/7 access to confirmation services, 
electronic return receipt transactions for Certified Mail™ and offers the fastest performance and most media 
flexibility in its class.
      
Designed for mailers processing high volumes, the AddressRight® DA95F printer with fixed-head technology 
offers black-and-white and color printing. A precision controlled media path helps ensure that mail pieces 
travel through the system accurately and reliably, reducing jams and optimizing productivity. The DA95F 
can print up to 30,000 #10 envelopes per hour and can run mail pieces up to 1/2 inch thick. Used in 
tandem with Pitney Bowes’ SmartMailer™ 7 mail management solution, businesses can target customers 
with powerful, easy-to-use software that cleanses and updates existing lists, and presorts lists for postage 
discounts.

Pitney Bowes will also be highlighting its Multi-Vendor Services initiatives at the show.  With 1,200 A+ certified
specialists, Pitney Bowes’s Multi-Vendor Services offers a full range of product lifecycle services including 
on-site maintenance services, installations, asset deployment and professional service for printers, copiers, 
multi-function devices, scanners, shredders, PCs and workstations, mailstream solutions and kiosk devices. 

Pitney Bowes is proud to provide expert speakers at the following sessions during AIIM/On Demand 2009:  
Production Intelligence:  Linking Print and Mail Production to Transform Your Operation
Wednesday, April 1, 2009, 1:30 pm – 2:20 pm
Peter D’Amato, Vice President, Global Marketing and Product Manager, Pitney Bowes with Tom Billiard, 
Director of Operations for CIGNA Output Distribution Services
 
Transform Your Mailing Operation into a Strategic Corporate Asset
Tuesday, March 31, 2009, 2:30 pm – 3:20 pm
Kevin Klein, Director, Production Intelligence, Pitney Bowes
with Sean Maddox, Senior Director of Output Services for TSYS

Application Showcase Theater (on the show floor)
Thursday, April 2, 2009, 10:15 am – 10:45 am
Product Education Session
Ken Renko, Product Marketing Manager, Pitney Bowes

www.pb.com

Pitney Bowes - 2/27/2009

Pitney Bowes Shares Insights on Managing Customer Communications at Xplor March 4 – 7, 2009

STAMFORD, CT, February 27, 20 - Pitney Bowes Inc. (NYSE: PBI) will showcase innovative solutions 
designed to accelerate production and delivery of customer communication at the 29th Annual Xplor Global 
Conference and Exhibition, March 4 -7, 2009 in Tampa, Florida.  Pitney Bowes experts will share trends and 
best practices in customer communications for successfully driving revenue and reducing costs. 

At Booth 52/53, Pitney Bowes will demonstrate the newly launched Production Intelligence® workflow 
solution and P/I Wizard software which help businesses simplify the production and delivery of high value 
customer communications with a focus on Transpromo, color, and Intelligent Mail® barcode capabilities. 

Pitney Bowes will also present its end-to-end Customer Communications Management (CCM) solutions.  The 
newest version of the DOC1® suite, with enhanced design functionality and new language support 
capabilities which enable companies to centrally create, manage and deliver effective multi-channel 
communications. Armed with location and operational intelligence and customer analytics, companies in 
all industries are able to deliver an engaging, highly personalized customer experience across all delivery 
channels. 

The Xplor Awards Committee has awarded Pitney Bowes Business Insight’s 
e-Messaging solution an ‘Honorable Mention’ for Technology Application of the Year. The Technology 
Application of the Year Award recognizes organizations for their imaginative application of current 
technology that establishes an industry’s direction. E-Messaging is an innovative solution that allows 
organizations to take a turnkey approach to managing email and SMS communications with their 
customers. Pitney Bowes Business Insight will accept the award during Xplor’s opening ceremony on 
March 5, 2009.

Pitney Bowes is proud to provide expert speakers at the following sessions during Xplor 2009: 
Application Trends Track, “Going Green Saves you Green,” March 5, 1:00 pm Indian Key Room: David Day, 
production intelligence specialist, discusses how companies that “go green” in the production of print and mail 
can save money from Doc(ument) to Dock (door). 

Application Trends Track, “You are What You Print,” March 5, 2:00 pm Indian Key Room: Laurence O’Hagan, 
Pitney Bowes Business Insight, CCM CTO and global portfolio director, discusses how to best prepare for the 
next generation of document delivery print stream and view stream by improving the document composition 
environment and working more effectively with vendors.  

Vendor Focus Forum, “Take a 360 Degree Look at your Print and Mail Operations,” March 5, 3:00 pm 
Snowy Egret Room:  Ken Renko, product marketing manager, output management, examines an 
organization’s procedures, workflow and capabilities in today’s business climate to determine opportunities 
for improving efficiencies. He will discuss the challenges involved, alternative workflows, additional 
value-add capabilities that are available, and provide an overview of 10 Solution Sets available for the 
print and mail environments. 

General Session Panel, “The Composition Face-Off Panel,” March 6, 8:30am Tarpon Key Room: Laurence 
O’Hagan provides a deep dive into Pitney Bowes Business Insight solutions for customer communication 
management.

www.pb.com

Pitney Bowes - 2/16/2009

Pitney Bowes Selected to ‘Leaders’ Category of Global Outsourcing 100 List For Third Consecutive Year

STAMFORD, Conn., February 16, 2009 – Pitney Bowes Management Services, Inc. (PBMS), a wholly 
owned subsidiary of Pitney Bowes Inc. (NYSE: PBI) has once again been selected to The 2009 Global 
Outsourcing 100, a listing of the top 100 outsourcing service providers compiled by the International 
Association of Outsourcing Professionals (IAOP).

“The fact that PBMS has made the IAOP Global Outsourcing 100 list for three years in a row is, we believe, 
indicative of our continued commitment to providing exceptional service to our customers  through innovative 
solutions offerings, state-of-the-art technology and top talent,” said Vincent De Palma, executive vice 
president and president, PBMS. “Our thanks to the IAOP for giving us the opportunity once again to 
participate in this prestigious program.”

“At a time when companies that outsource are scrutinizing their suppliers more closely than ever to ensure 
they are delivering the high-quality, value-added results being sought by customers, The Global 
Outsourcing 100 has become an even more valuable reference tool for companies seeking to work with 
the best providers and advisors,” said IAOP Chairman Michael Corbett. “The companies named on this 
list have demonstrated their expertise following a rigorous, independently judged process and represent 
the tops in the industry.”

The 2009 Global Outsourcing 100 recognizes the world’s best outsourcing service providers. These rankings 
are based on applications received and evaluated by an independent judge’s panel.

Pitney Bowes Management Services designs, implements and operates global solutions that provide enterprise 
clients with critical communication, mail and document lifecycle services that result in more effective, efficient 
and compliant business processes and operations.

www.pb.com

Pitney Bowes - 1/26/2009

Expanded Customer Offerings from Pitney Bowes Take Center Stage in New Ad Campaign

STAMFORD, Conn., January 26, 2009 – In a new advertising campaign to debut on January 30, 
Pitney Bowes Inc. (NYSE:PBI) highlights its expansion from core mailing solutions to encompass 
capabilities beyond those traditionally associated with the company. While the campaign’s primary message 
is that Pitney Bowes is broader than mail, the headline on each ad—“There’s a lot more here than you think”— 
drives home the breadth and depth of solutions the company now offers its customers.

“This campaign accentuates the connections we create to drive business results for our customers,“ said 
Juanita James, chief marketing and communications officer, Pitney Bowes Inc. “Although the campaign 
proudly recognizes our core mailing capabilities, we also aim to achieve a change in customer perception 
of the organization and an appreciation of the breadth of our offerings beyond mail. Pitney Bowes’ portfolio 
of offerings has significantly expanded to pinpoint and fulfill the unique business needs of individual customers.” 

The advertising campaign will have two phases, the first focused on the organization’s customer offerings and 
the second, slated for release in the spring, will be focused on the company’s corporate citizenship efforts. 
Nine versions of the new ads depict Pitney Bowes’ link with its mailing heritage, represented by a white 
envelope, and its enhanced capability shown by an object or scene coming out of the envelope, such as 
a strikingly colorful bouquet of flowers, or a rocket launch, among others. 

In addition to the headline on the ad, the copy at the bottom informs readers of the specific business capability 
the image addresses, whether it’s data integration, software, address quality or document management and 
storage. All the ads direct readers to visit a companion website at www.pbconnect.com 

HSR Business to Business Inc. in Cincinnati helped develop the campaign, which will include placements in 
print and online media. An integrated marketing campaign will supplement the advertising, and include events, 
webinars, direct mail, public relations and more.

www.pb.com

Pitney Bowes - 1/21/2009

Pitney Bowes Opens New International Mail Services

Facility in the United Kingdom 

STAMFORD, Conn., January 21, 2009 – Pitney Bowes Inc. (NYSE:PBI), the world’s leading mailstream 
technology company, today announced the opening of a new international mail services facility in the 
United Kingdom.  The site will offer Pitney Bowes’s comprehensive international mail and package
solutions to help customers enhance the effectiveness of their mailings around the globe.

Located at Waterway Business Park, Swallowfield Way, Hayes, the facility has the daily capacity to process 
60,000 pounds of mail, marketing material, publications and parcels.  The 34,000 square foot center will 
initially employ approximately 55 people.

“Our new facility in the United Kingdom will offer opportunities for mailers to increase the effectiveness of 
their mailings while reducing postage costs,” said John Ward, president, Mail Services, Pitney Bowes.  “In 
addition, the close proximity of our Hayes site to London Heathrow Airport will enable Pitney Bowes to help 
expedite customers’ mailings around the world.” 

The new facility in Hayes will offer Pitney Bowes’s comprehensive international mail and package solutions 
including the company’s Postal Direct service.  The service enables organizations to communicate with 
current and potential customers, subscribers, members or donors in a manner that is visually and culturally 
familiar. Pitney Bowes works directly with local postal authorities so mail will look and feel as if it were 
produced in the country of destination. This includes ensuring that the size, addressing, sorting and 
preparation of mail pieces comply with the destination country’s postal standards and regulations. Postal 
Direct can also provide a local return address for mailers who don’t have one and a response handler to 
route transactions or replies as designated. 

With expertise in 215 countries, Pitney Bowes is a leading international mail consolidator in the U.S. and U.K. 
that can help customers enhance the effectiveness of mailings around the globe. Customers can select from 
a choice of cross-border carriers for the distribution of mail, marketing material, publications and small 
packages based on service and price. In addition, Pitney Bowes helps customers track visibility to the 
movement of international packages, manages the customs process and pays service providers on 
behalf of customers. Pitney Bowes’s international network of resources is supported by the most advanced 
mailstream technology and processes anywhere.

www.pb.com

Pitney Bowes - 1/13/2009

Pitney Bowes Opens New U.S. Mail Presort and International Mail Services Facility in Corona, CA

STAMFORD, Conn., January 13, 2009 – Pitney Bowes Inc. (NYSE:PBI), the world’s leading mailstream 
technology company, today announced the opening of a new facility in Corona, California that offers both 
domestic mail presort and international mail services. The new site expands Pitney Bowes’s mail services 
capabilities on the West Coast and will offer customers opportunities to help increase efficiency, optimize 
deliverability and reduce postage costs.   

Located at 250 Airport Circle, Corona, the facility has the annual capacity to presort more than 750 million 
pieces of Standard-Class letter mail.  The new facility also offers Pitney Bowes’s comprehensive international 
mail and package solutions. The 84,000 square foot center will employ approximately 100 people.

Through its automated presorting services at the site, Pitney Bowes is offering customers convenient, one-stop 
presorting of Standard Mail® to help optimize deliverability, reduce postage costs and operational expenses, 
and provide greater convenience. In addition, the company’s international mail and package solutions can 
help customers enhance the effectiveness of mailings around the globe.

“Pitney Bowes is delighted to join the Corona, California business community and looks forward to working with 
organizations on the West Coast to offer greater efficiency and productivity, and help reduce postage costs for 
their U.S. and international mailings,” said John Ward, president, Mail Services, Pitney Bowes.  “Our new, 
state-of-the-art facility will also allow us to expand our mail services capabilities to better serve our growing 
customer base in the future.” 

As the nation’s leading mail presorter, Pitney Bowes enables customers to receive significant postage 
discounts on First-Class™ letters and flats, and Standard Mail®. Pitney Bowes currently handles 14 billion 
pieces of mail per year through its 37 facilities across the United States. 

With expertise in 215 countries, Pitney Bowes is a leading international mail consolidator in the U.S. and U.K. 
that can help customers enhance the effectiveness of mailings around the globe. Customers can select from 
a choice of cross-border carriers for the distribution of mail, marketing material, publications and small packages 
based on service and price. In addition, Pitney Bowes helps customers track visibility to the movement of 
international packages, manages the customs process and pays service providers on behalf of customers. 
Pitney Bowes’s international network of resources is supported by the most advanced mailstream technology 
and processes anywhere.

www.pb.com

Pitney Bowes - 12/23/2008

Pitney Bowes Innovations Help High Volume Mailers in a Tight Economy

Pitney Bowes Shares Advice As Mailers Sharpen Pencils for the 2009 Budget 

STAMFORD, Conn.  December 23, 2008 – Pitney Bowes Inc. (NYSE: PBI), the world’s leading mailstream 
technology company, offers a broad range of solutions and advice for high volume mailers in today’s tight 
economy.     

“Everyone is looking for an edge, the extra five percent, that penny-per-piece savings,” said Patrick Brand, 
President, Pitney Bowes Document Messaging Technologies.  “There is no silver bullet, but there is a silver 
lining.  During 2008, Pitney Bowes customers have taken steps to redefine what breakthrough performance 
really means by creating efficiencies and cost savings that have far exceeded their rising costs.” 

Pitney Bowes advises high volume mailers on proven ways to apply innovative solutions to drive business 
results in five key areas:

High Performance
Pitney Bowes customers have increased net throughput by up to 28% while drastically reducing their labor and 
footprint requirements by replacing two, three or even five pieces of equipment with a single high performance 
mail finishing system.

Workflow Efficiency  
Production IntelligenceTM software enables Pitney Bowes customers to automate production workflow, 
balance workloads, measure operator performance and redirect jobs to more efficient systems--yielding 
savings that can be in the millions.  More intelligent document output management provides end-to-end 
control and closed-loop reconciliation that tracks and verifies each and every mail piece throughout the 
document lifecycle. 

Waste Avoidance
By moving from pin-fed to pinless roll-fed paper, Pitney Bowes customers have cut paper costs by as much as 
16 percent.  The object is to avoid waste altogether rather than finding ways to eliminate it post production.  In 
addition, mail mutilation and outsort rates can be cut significantly with migration to more reliable mail finishing 
technologies.

Postage Revisited
Since postage accounts for as much as 70 percent of mail expenses, it’s the best place to look for optimization. 
Many high volume mailers with Pitney Bowes solutions have already reduced costs, saving an extra nickel on 
flats, meeting new move update standards and achieving five-digit presort discounts on a higher percent of 
outgoing mail.

Transpromo
Today, mailers can leverage transactional documents for full color, personalized direct mail campaigns. The 
new Pitney Bowes P/I Wizard can easily convert legacy statements into revenue generating Transpromo 
communications.

“If you stay with the status quo, you’ll get the same results,” advised Patrick Brand.  “In a tight economy, 
breakthrough innovations can change the dynamics of your business to deliver the results you really want.”

The flagship innovation from Pitney Bowes this year is the new Mailstream Productivity Series, a new 
generation of ultra high-speed production mail systems. This new family of intelligent ultra high speed mail
 finishing systems takes virtually non-stop performance to a new level, running up to 26,000 mail pieces per 
hour with greater flexibility, and fewer stoppages and outsorts. The systems are driven by the newly designed 
mailstream engine featuring interchangeable friction and rotary feeders, high productivity inputs and enhanced 
envelope sealing. The Mailstream Productivity Series redefines performance by leveraging an 18% increase in 
speed with a 10% increase in reliability into a combined 28% boost in performance.

With speeds of 18,000, 22,000 and 26,000 pieces per hour, the Mailstream Productivity Series offers a 
built-in upgrade path. This new engineering design enables companies to leverage their initial investment 
by adding speed and expanding capabilities to their system when business needs change.

www.pb.com

Pitney Bowes - 10/27/2008

Madison Advisors Highlights Pitney Bowes In Transpromo Workflow Solutions Report

STAMFORD, CT, October 27, 2008…Pitney Bowes Inc. (NYSE: PBI) is highlighted as one of the industry’s 
significant leaders in the document technology arena in a new report from Madison Advisors called 
TransPromo Workflow Solutions: An Emerging Market Defined.

“Pitney Bowes places a critical focus on the value of providing a single view of the customer at the front 
end of its Transpromo workflow solution architectural roadmap. Using high-quality data analytics, Pitney 
Bowes software derives a single view of a customer and uses that view to drive Transpromo messaging,” 
said Steve Watters, principal analyst on the Madison Advisors report. “Customers with entrenched document 
composition platforms as well as service bureaus and in-house mailers with multiple document composition 
platforms that receive print-ready files for print fulfillment may benefit from the Pitney Bowes solution.”

Transpromo is an emerging trend in the production print and mail industry in which enterprises add value to 
their customers’ monthly statements by incorporating highly targeted and relevant promotional messages 
directly on their transactional documents.  This helps them improve customer relationships and reduce 
overall costs by optimizing the use of the mailstream as a customer communication channel.
 
“We continue to drive innovation in an effort to help our clients make the most of their customer 
communications,” said Patrick Brand, President of Pitney Bowes Document Messaging Technologies.  “We 
are delighted to be recognized by Madison Advisors, a truly independent voice in the mailstream industry.”  

According to Watters, “Pitney Bowes’s architecture provides Web-based tools for the customization of 
promotional mail and marketing message creation. These tools provide a strong approach to Transpromo 
marketing campaign creation.”  
 
The Pitney Bowes integrated Transpromo workflow solution for downstream applications provides an 
integrated Production Intelligence™ solution which combines DFWorks®, VIP™/VDE™ and FlexServer® 
with the DOC1 Suite and AnySite® software.  This integrated solution provides document composition 
and ADF capabilities, and a strong front-end component in which data analytics leverage geographic, 
behavioral and demographic customer profiling to drive personalized promotional messaging in 
transactional documents. More information on Pitney Bowes Transpromo solutions is available at 
www.pb.com\transpromo.

www.pb.com

Pitney Bowes - 10/22/2008

New Pitney Bowes Emtex Software’s P/I Wizard Increases Workflow Productivity

BOCA RATON, FL, October 22, 2008  — Pitney Bowes Emtex Software, a division of Pintey Bowes Inc (NYSE: 
PBI) and a leading provider of Production Intelligence® Workflow Solutions for print and mail operations, 
announces the release of  P/I Wizard software at GraphExpo 2008 in Chicago, Illinois.   The P/I Wizard 
software has a document-driven and browser-based interface that is designed to simplify job preparation for 
a variety of complex applications including digital color and Transpromo. The comprehensive P/I Wizard 
delivers a suite of capabilities that simplify print job preparation and increase workflow productivity without 
scripting. 

“With the P/I Wizard, organizations now have the tools at their fingertips, to enable them to greatly improve 
operational productivity and efficiency with one workflow for many processes” said Tim Moylan, President, 
Pitney Bowes Emtex Software.  “Because the P/I Wizard does not modify underlying processes or the host 
application, it provides versatile functionality with a single interface. The P/I Wizard simplifies the migration to 
digital color, improves processing integrity, and transforms legacy statements and invoices into powerful 
Transpromo documents.”

The new P/I Wizard integrates with the Emtex Production Intelligence suite of solutions for seamless control. 
The P/I Wizard helps to ensure applications are properly aligned for data capture and process control. The 
scalable Production Intelligence architecture gathers data about every important aspect of print and mail 
operations in real-time and makes it available as actionable information. 

As operations replace pre-printed offset shells and migrate black-and-white applications to plain-paper color 
printing, the P/I Wizard document development capabilities can streamline and accelerate color migration.  
Significant savings may result by eliminating expenses for offset printing, version updates, storage, and inventory 
waste.  

The P/I Wizard can be used as an alternative or in addition to ongoing professional services for developing 
new applications. Its automated processes eliminate time-consuming manual scripting.   Users can more easily 
build Transpromo applications by leveraging planned or remnant white space to dynamically include relevant 
images, text, and insert pages in print-ready transaction applications.

In addition, the P/I Wizard lets print-to-mail operations apply barcodes, create piece-level tracking files, and 
index print files to aid processing integrity and help to maintain regulatory compliance.  Barcode generation 
within existing applications enables closed-loop tracking and reconciliation.  Intelligent Mail® barcode 
generation lets users take advantage of the potential cost benefits and services.

At GraphExpo, a comprehensive end-to-end demonstration of the Production Intelligence® Workflow suite of 
solutions including  the P/I Wizard will be conducted in the Pitney Bowes Booth 2263.

Pitney Bowes Emtex Software is a business unit of Pitney Bowes Document Messaging Technologies (DMT) 
and an industry leader in providing the most comprehensive suite of Production Intelligence mailstream solutions 
to link print and mail workflow. Enabling organizations to deliver high integrity customer communications through 
an optimized mailstream that includes centralized job and print management, any-to-any transformation, real-time 
document re-engineering, automation of data collection and reporting, empowering organizations to schedule, 
route, transform, track and analyze production workflow. .  Emtex solutions are used at more than 800 
productions sites worldwide, across vertical industry.

www.pb.com

Pitney Bowes - 10/13/2008

Pitney Bowes and Brother Announce National Service Agreement for Color Laser Printers and Multi-Function Devices

STAMFORD, Conn., and BRIDGEWATER, NJ, October 13, 2008 – Pitney Bowes Inc. (NYSE: PBI), the world’s 
leading mailstream technology company, and Brother International Corporation, a manufacturer of office and 
commercial printing and imaging solutions, announced today a new agreement whereby Pitney Bowes will 
provide nationwide on-site maintenance and repair services to Brother in support of its U.S. network of 
distributors, resellers and customers.

Under the terms of the agreement, Pitney Bowes will deliver on-site warranty repair and maintenance services 
nationwide in support of Brother’s color laser printers and multi-function devices. These flexible printer repair 
solutions and service contracts will help Brother’s customers maintain their equipment and minimize costly 
downtime.

“Pitney Bowes is honored to be selected by Brother to help provide nationwide on-site maintenance and repair 
services for their color laser printers and multi-function devices,” said Joanne Boyd, vice president, business 
development, multi-vendor services for Pitney Bowes.

“Our agreement will help deliver greater convenience to Brother’s U.S. customers by offering a single point of 
accountability for consistent services, as well as flexible service options.”

“We are delighted to welcome Pitney Bowes as an independent service provider,” said Charles Stadler, vice 
president of national service, Brother International Corporation. “Our collaboration will help provide 
comprehensive service offerings to our dealers, resellers and customers that can deliver optimum 
convenience and efficiency.”

Pitney Bowes is a leading provider of services for printers, copiers, multi-function devices, scanners, shredders, 
PCs and workstations, mailstream solutions and kiosk devices.  Consisting of 1,200 A+ certified specialists, 
Pitney Bowes’ Multi-Vendor Services offers a full range of product life cycle services including on-site 
maintenance services, installations, managed asset deployment and professional service.

www.pb.com

Pitney Bowes - 9/18/2008

Pitney Bowes to Host 2008 Business Solutions Forum at Company World Headquarters

STAMFORD, Conn., September 18, 2008 – Pitney Bowes Inc. (NYSE: PBI), the world’s leading mailstream 
technology company, will host its annual 2008 Business Solutions Forum on September 23rd at its world 
headquarters in Stamford, Connecticut.  The Forum will offer an opportunity for customers to gain insight on 
new ways to manage their mailstream and transportation more efficiently, reduce mail and shipping costs, 
and manage growth in challenging times. 

The Forum’s transportation management seminars will provide insight on the latest technologies that can help 
customers manage rising shipping costs and improve customer service with enhanced tracking capabilities 
and warehouse management solutions.  In addition, the Forum’s mailstream management seminars will show 
mailing customers how they can help grow their business with intelligent marketing, reduce mailing costs, 
leverage recent USPS® changes such as Intelligent Mail® barcode and Move Update, and create 
environmentally responsible mail that reduces waste.

The event will feature keynote speaker Thomas R. Keene, editor-at-large for Bloomberg Magazine, economist 
and popular radio show host.  Additional guest speakers will include: Jonathan Shaver, founder and president, 
IntraVex Logistics Information Services; James A. Parker, chief technology officer, Supplier Systems 
Corporation; and Tim Sailor, DLP president and founder, Navigo Consulting Group.  Pitney Bowes executives 
will also participate in informative sessions throughout the forum.   

Attendees will also have an opportunity to learn more about Pitney Bowes by viewing solutions, services and 
technologies that will be on display that can help improve target prospects and customers, reduce mail and 
shipping costs, improve accountability and help grow the bottom line. 

For additional information on the event, please visit https://www.pbforum2008.com/.

www.pb.com

Pitney Bowes - 9/9/2008

Pitney Bowes Launches New Mailstream Productivity Series

Ultra High-Speed Production Mail Systems Deliver

Virtually Non-stop Performance at up to 26,000 Mail Pieces Per Hour

STAMFORD, Conn.  September 9, 2008 – Pitney Bowes Inc. (NYSE: PBI), the world’s leading mailstream 
technology firm, today announced the introduction of the new Mailstream Productivity Series, a new 
generation of ultra high-speed production mail systems.

This new family of intelligent ultra high speed mail finishing systems takes virtually non-stop performance to a 
new level, running up to 26,000 mail pieces per hour with greater flexibility, and fewer stoppages and outsorts. 
The systems are driven by the newly designed mailstream engine featuring interchangeable friction and rotary 
feeders, high productivity inputs and enhanced envelope sealing.  The Mailstream Productivity Series 
redefines performance by leveraging an 18% increase in speed with a 10% increase in reliability into a 
combined 28% boost in performance.

In 2000, Pitney Bowes launched the Pitney Bowes Advanced Productivity Series (APS) system which quickly 
became the industry standard for high speed, high integrity inserting systems. The Mailstream Productivity 
Series goes beyond the APS to create a new standard in ultra high speed production mailing systems.  
Beta tests of the new Mailstream Productivity Series have demonstrated up to a 28% increase in 
throughput.  In addition, the ability to use both friction and rotary feeders enables customers to run an 
even wider range of applications without compromising on speed.  The Mailstream Productivity Series is 
fully compatible with the Pitney Bowes industry-leading high productivity inputs, which can process up to 
72,000 pages per hour, enabling processing of higher page count applications at unprecedented throughput.

Patrick Brand, President, Pitney Bowes Document Messaging Technologies, said, “Our customers are being 
asked to reduce costs in rapidly changing market conditions. Real costs including labor, paper, fuel and 
postage are increasing, while operational budgets are remaining flat or declining.  The requirement to produce 
more mail and reduce the cost of mailing requires the use of new technologies and new processes.  The 
Mailstream Productivity Series delivers a new level of speed, flexibility and non-stop performance that can 
enable high volume mailers to run more mail on fewer systems with significantly less labor.”

Unlike other high-speed systems, the Mailstream Productivity Series offers a built-in upgrade path that allows 
mailers to increase speed and capabilities over time.  Pitney Bowes offers three distinct models that all share 
a common platform and operating system. 

With speeds of 18,000, 22,000 and 26,000 pieces per hour, the Mailstream Productivity Series offers a built-in 
upgrade path. This new engineering design enables companies to leverage their initial investment by adding 
speed and expanding capabilities to their system when business needs change.  

“We’re making it easy for mailers to select the system that’s right for today’s business conditions, with the 
confidence that they can quickly adapt to new demands,” Brand added.  “This helps safeguard their initial 
capital investment, and having a family of solutions makes it easier for our customers to standardize and 
streamline multi-shop operations.”

The Mailstream Productivity Series is the latest innovation in a complete line of Pitney Bowes mail finishing 
systems. Breakthroughs in paper and envelope handling allow mailers to run a broader range of formats, 
paper weights and materials at higher speeds—with fewer work stoppages, fewer reworks and fewer reprints. 
Production IntelligenceTM software provides for end-to-end control and a closed-loop reconciliation that 
tracks and verifies each and every mail piece throughout the document lifecycle.

Pitney Bowes customers can preview the next generation of high-speed mail inserting systems at a 
customers-only Open House on September 9 – 10 at the Pitney Bowes facility in Danbury, CT.  The Mailstream 
Productivity Series will also be featured at this year’s GraphExpo event, October 26-29 in Chicago, IL.

www.pb.com

Pitney Bowes - 9/3/2008

Pitney Bowes Hosts Record-Breaking Number of Attendees at 2008 Open House, Themed Production Intelligence… Live!

September 9, 10, 2008 at the Document Messaging Technology Center in Danbury, CT

DANBURY, CT, September 3, 2008…Pitney Bowes Inc. (NYSE: PBI) is hosting its annual Open House for 
production mailers, third-party mailers and printers on September 9 and 10, 2008 at the Danbury Document 
Messaging Technology Center.  Approximately 300 Pitney Bowes clients and prospects will be the first to 
see five breakthrough solutions for production mail including:

-New ultra high-speed mail finishing systems 

-High-productivity two-in-one feeder folder inputs 

-Versatile sorting solutions for mixed mail, parcels and flats 

-All-new Production Intelligence™ Suite linking print and mail for greater integrity

-Environmentally friendly, sustainable, carbon-conscious mail 

Attendees at the 2008 Open House will see the unveiling of new solutions, attend informative sessions and 
participate in interactive workshops that offer new strategies designed to help high-volume mailers increase 
operational efficiency, strengthen customer loyalty and develop new and profitable business opportunities.  

The two-day event features keynote speaker Barbara Pellow, Director at InfoTrends, a digital print and 
publishing pioneer and marketing expert who will discuss the latest TransPromo innovations and 
communications successes. Also, special guest speaker Joseph Truncale, President and Chief Executive 
Officer of NAPL, the premier trade association for excellence in graphic communications management, will 
share his insights on mail services -- the logical next step for printers.

“Pitney Bowes is committed to creating leading-edge solutions that enable our customers to be more 
successful. In this challenging economy, our first priority is to help customers drive productivity through new 
and innovative technologies and processes,” said Patrick Brand, President, Pitney Bowes Document 
Messaging Technologies. “We are excited about showcasing new solutions that can provide opportunities 
for a clear path to increased growth and profitability for mailers and printers.”

To learn more about this industry event, visit www.pb.com/openhouse.  Production Intelligence…Live has 
the hardware, software and service solutions that will drive your successful print and mail business. In 
addition, with 300 attendees, this event is a valuable opportunity for peer networking.

www.pb.com

Pitney Bowes - 8/6/2008

Pitney Bowes Experts Share Ideas and Innovations at the InfoTrends 2008 TransPromo Summit

Event is August 13-14, 2008 at the Hilton New York, New York

STAMFORD, CT, August 6, 2008 - Over 300 business leaders will be on hand to learn from Pitney Bowes Inc. 
(NYSE: PBI) experts at the InfoTrends 2008 TransPromo Summit being held at the Hilton New York Hotel in 
New York City, August 13-14, 2008.  Pitney Bowes is a platinum sponsor of the two-day event and plans to 
present four TransPromo technology sessions, including the keynote session Software - A Critical Enabler for 
TransPromo.  

The TransPromo Summit will educate attendees on the strategies, techniques and tools for fusing the 
traditional transaction document with marketing messages to enhance customer communications, improve 
customer retention, and increase revenue.

"TransPromo is a powerful tool when marketing is effectively connected to high-volume print and mail 
operations," said Patrick Brand, President, Pitney Bowes Document Messaging Technologies.  "With 
production intelligent technologies, marketing and operations managers are creating new revenue 
opportunities with personalization and relevant marketing messages on statements."

Look for these sessions featuring Pitney Bowes experts at the event:

Wednesday, August 13, 2008 
Session 2: Innovative Software Tools
Speaker:  Bernie Gracy, Vice President Strategy and Business
Development, Pitney Bowes, Arthur Berrill, Vice President, Advanced
Concepts and Technology, Pitney Bowes
10:15-11:00AM

Keynote Panel: Software - A Critical Enabler for TransPromo
Panelist: Bernie Gracy, Vice President, Strategy and Business
Development, Pitney Bowes
1:00PM-2:05PM

Session 8: Advances in Finishing & Mailing Equipment
Speaker:  Kevin Kline, Director, Automated Document Factory Pitney Bowes
3:15-4:00PM

Thursday August 14, 2008
Session 13: White Space Marketing...Generating Revenue with Statements 
Speaker:  Mike May, Director, New Ventures, Pitney Bowes
9:15 - 10:00AM

Pitney Bowes will also demonstrate solutions to help businesses add
relevant, personalized marketing messages to their statements including
powerful Document Composition and Content Management Solutions,
Production Intelligence Solutions and Location Intelligence Solutions.
For more information and to register for the 2008 Transpromo Summit,
visit www.transpromosummit.com.

www.pb.com

Pitney Bowes - 7/22/2008

Pitney Bowes and Omni Data Systems Collaborate on Nationwide Multi-Vendor Services for Travel Industry

STAMFORD, Conn., and HOUSTON, Texas, July 22, 2008 – Pitney Bowes Inc. (NYSE: PBI), the world’s 
leading mailstream technology company, and Omni Data Systems, a value-added service provider and a 
re-manufacturer of printers and other hardware peripherals for the travel industry, announced today a new 
agreement whereby Pitney Bowes will provide nationwide, on-site maintenance services to Omni Data Systems 
and its travel agency customers. 

Under the terms of the agreement, Pitney Bowes will act as an independent service provider, offering national 
on-site repair and maintenance services for Omni Data Systems and its travel agency customers.  The 
collaboration helps Omni Data Systems offer nationwide repair and maintenance services to its customers for 
their ticket and itinerary printers, and expands Pitney Bowes Multi-Vendor Services business into the travel 
industry.  

“Omni Data Systems offers a unique value proposition to the travel industry as both a value-added service 
provider and re-manufacturer of travel-related equipment,” said Joanne Boyd, Vice President, Business 
Development, Multi-Vendor Services for Pitney Bowes.  “We look forward to working together to help 
expand their service options and provide nationwide support to their customers.”

“Collaborating with Pitney Bowes will help Omni Data Systems offer a single point-of-accountability for 
consistent services and support, and coverage spanning every zip code nationwide,” said Gary Suttles, 
President of Omni Data Systems.  “This will help provide our travel agency customers with greater 
convenience and efficiency for servicing their equipment so they can focus on their core business.”

Pitney Bowes is a leading provider of services for printers, copiers, multi-function devices, scanners, 
shredders, PCs and workstations, mailstream solutions and kiosk devices.  Consisting of 1,200 A+ 
certified specialists, Pitney Bowes’ Multi-Vendor Services offers a full range of product life cycle services 
including on-site maintenance services, installations, asset deployment and professional service.

www.pb.com

Pitney Bowes - 7/16/2008

Pitney Bowes MapInfo Unveils GroundView Demographics to Support More Confident Business Decisions

Pitney Bowes MapInfo Integrates Household Geodemographics with The Gadberry Group’s MicroBuild® Data, 
Providing Timely, Reliable Market Analytics 

TROY, N.Y., July 16, 2008 - Pitney Bowes MapInfo, the leading global provider of location intelligence, today 
introduced GroundView™ data, a joint demographic data offering with The Gadberry Group, a provider of 
location-based services and information data products. GroundView delivers the most recent household 
and population counts available for the U.S., providing organizations in a range of industries including retail, 
restaurant, financial services, insurance and media with current, consistent data to support critical business 
decision making. 

"Whether you're a quick service restaurant chain or big box retailer, making successful business decisions 
requires having a clear understanding of your target customers, where and how they live and what their 
needs and desires are," says Dr. Wayne Lee, chair in finance and executive director, University of Arkansas, 
Walton College of Business. "Having access to comprehensive, frequently updated household-specific 
demographic data is crucial to staying ahead in today's competitive environment." 

GroundView integrates Pitney Bowes MapInfo’s next generation demographics with Gadberry’s patent-pending 
MicroBuild® household geodemographic data, bringing a new level of reliability and timeliness to market 
analysis and decision making. In the past, organizations relied on estimates and projections based on U.S.
Census Bureau data—which is only updated every ten years. GroundView’s quarterly updates provide 
companies with the most recent U.S. household and population counts available enabling them to make 
more confident decisions regarding site selection, marketing, distribution, product development and other 
key business areas. 

“Current economic trends are introducing substantial challenges for businesses, especially around rapidly 
changing markets,” said Mike Hickey, president, Pitney Bowes Software. “By providing access to more 
accurate household and population data, GroundView helps companies be more location intelligent and 
gain a better understanding of a specific geography’s potential, enabling them to answer valuable questions, 
such as where to open a new store, what products to stock on their shelves or whether or not to consolidate 
current stores based on declining population.” 

For further information on this offering, please visit www.mapinfo.com/groundview.

www.pb.com

Pitney Bowes - 7/7/2008

New Research Helps Pinpoint Mail’s True Environmental Impact

In a marketplace increasingly focused on environmental impact, the mailing industry is developing innovative 
new ways of doing business while lessening its environmental footprint. As the mailing industry adapts to 
environmentally friendly practices, its ability to pinpoint high carbon-emitting areas in the life-cycle of mail will 
help advance its environmental stewardship and sustainability goals. An assessment of the environmental 
impact of mail is an important first step in identifying those areas. 

In a newly-published White Paper, mailstream technology leader Pitney Bowes Inc. (NYSE:PBI) offers a first 
attempt to quantify and address the environmental impact of mail.  Titled “The Environmental Impact of Mail: 
A Baseline,” the new White Paper is available on the Pitney Bowes website at www.pb.com/mailimpact.

“Pitney Bowes, and the overall mailing industry, measures its business success on a financial, social 
and environmental scale to ensure sustainability,” said Paul Robbertz, vice president of environmental health 
and safety at Pitney Bowes. “This new research will be instrumental in helping companies and the overall 
mailing industry understand mail’s true environmental impact.” 

Key findings on mail’s environmental impact include the following:
Mail is a small component of most consumers’ carbon footprint. Running a single refrigerator for a year, for 
example, is roughly equivalent to the creation and delivery of 5,000 letters. 
Mail is made from an increasingly renewable resource: trees. Sustainable forests and their related products 
are increasing in developed countries, despite growth in population and economic activity. 
The mailing industry has adopted many initiatives to reduce mail’s carbon footprint, but must foster stronger 
partnerships and establish robust sets of data to further understand and expand the environmental 
sustainability of mail. 

“Although mail’s environmental impact is low in comparison with other everyday human activities, Pitney 
Bowes is committed to supporting the mailing industry in moving to even more sustainable practices,” said 
Robbertz. “We believe that this new research will be the foundation of future studies, initiatives and 
collaboration that lessen the carbon footprint of the mailing industry.”

www.pb.com

Pitney Bowes - 6/23/2008

Pitney Bowes and NewWave Technologies Announce National Multi-Vendor Services Agreement

STAMFORD, Conn., and Frederick, MD, June 23, 2008 – Pitney Bowes Inc. (NYSE: PBI), the world’s leading 
mailstream technology company, and NewWave Technologies, Inc., a leading distributor of document imaging 
products and services, today announced a new agreement whereby Pitney Bowes will provide nationwide, 
on-site maintenance services and support to NewWave Technologies and its U.S. reseller network.

Under the terms of the agreement, Pitney Bowes will act as an independent service provider, offering national 
on-site repair, installation and maintenance services for multi-function devices and printers offered by 
NewWave Technologies.  This will enable NewWave Technologies to provide a single source of service to 
their U.S. resellers to help them achieve the highest level of customer satisfaction with their end users.  

“Pitney Bowes is honored to be collaborating with NewWave Technologies to help provide its U.S. reseller 
network with a single point of accountability for consistent services and support for the deployment and 
maintenance of their equipment,” said Joanne Boyd, Vice President, Business Development, Multi-Vendor 
Services for Pitney Bowes.  “We look forward to working together to offer ongoing service support and a 
variety of service options to meet the needs of resellers and their customers.” 

“Service plays a critical role in creating long-standing customer relationships built on trust, value and loyalty,” 
said Lenny Martin, Managing Partner of NewWave Technologies, Inc.  “Our collaboration with Pitney Bowes 
will offer nationwide service coverage and a wide range of service choices to our reseller network.  This will 
enable our resellers to pick and choose the services that are right for them and help increase efficiency in 
servicing their customers.”

Pitney Bowes is a leading provider of services for printers, copiers, multi-function devices, scanners, shredders, 
PCs and workstations, mailstream solutions and kiosk devices.  Consisting of 1,200 A+ certified specialists, 
Pitney Bowes’ Multi-Vendor Services offers a full range of product life cycle services including on-site 
maintenance services, installations, asset deployment and professional service.

www.pb.com

Pitney Bowes - 6/12/2008

New International Mail Services from Pitney Bowes Help U.S. Mailers Reach Customers Efficiently and Cost-Effectively

Stamford, Conn., June 12, 2008 – Pitney Bowes Inc. (NYSE: PBI), the world’s leading mailstream technology 
company, announced today the introduction of two, new international mail services in response to increased 
demand for package solutions and customized one-to-one marketing. Pitney Bowes’ Small Package Mail 
Service is an exciting, new duty delivery paid solution for small packages that allows mailers to determine and 
collect duties and taxes due in the country of destination in advance.  Pitney Bowes’ new Postal Direct service 
allows mailers to give communications a local market look and feel for their destination country to help increase 
openability and response rates.  

“The surge in global Internet shopping is driving increased interest for small package services.  In addition, the
 growth in targeted marketing has created new opportunities for mailers to reach international customers,” said 
John Ward, President, Mail Services, Pitney Bowes Inc. “Pitney Bowes’ new Small Package Service opens a 
world of opportunity for new mailers to ship cross-border goods in the e-commerce environment.  Mailers can 
also benefit from a local look and feel through Postal Direct.  This new solution offers customers the opportunity
 to send mail that looks like it was produced and mailed locally, increasing the likelihood that their mailings are 
opened and read.” 

Pitney Bowes’ Small Package Mail Service is a new dutiable solution that provides mailers with the option to 
calculate costs for international shipping during the transaction or bundle them into the total price.  Pitney 
Bowes will then manifest packages, clear them into the country of destination, and pay duties and taxes on 
behalf of mailers.  This can help prevent unexpected, extra charges at the time of delivery.  For non-dutiable 
items with a low declared value, such as printed material or media, Pitney Bowes can help mailers identify what 
items qualify and what documentation needs to expedite customs clearance.  

Delivery options for dutiable and non-dutiable small packages include:

-Expedited Service – Offers full track and trace capabilities up to 27 European countries and Canada.  
Worldwide transit times to major cities and suburbs range from five to eight business days.  
-Priority Service – Utilizes first class mail services of postal administrations and agencies around the world to 
efficiently and consistently deliver small packages.  Mailers can opt to track when packages arrive and leave 
processing facilities.  Worldwide transit times to major cities and suburbs average seven to 14 business days.  
 -Standard Service – The most cost-effective delivery option offers a balance of reliability and economy.  
Worldwide transit times to major cities and suburbs average seven to 14 business days.

Pitney Bowes’ Postal Direct service enables organizations to communicate with current and potential 
customers, subscribers, members or donors in a manner that is visually and culturally familiar.  Pitney Bowes 
works directly with local postal authorities so mail will look and feel as if it were produced in the country of 
destination.  This includes ensuring that the size, addressing, sorting and preparation of mail pieces comply 
with the destination country’s postal standards and regulations.  Postal Direct can also provide a local return 
address for mailers who don’t have one and a response handler to route transactions or replies as designated.  

Postal Direct delivery options include local priority service, which is typically next-day delivery after arrival in the 
destination country, or local standard and economy delivery services to get mail to recipients more economically.  
The Postal Direct service is currently available to the following countries: Australia, Canada, France, Germany, 
Italy, South Africa, Spain, the Netherlands and United Kingdom.

www.pb.com

Pitney Bowes - 5/6/2008

New MIS Solutions from Pitney Bowes' Emtex Software Transforms Data into Knowledge for Effective Business Planning

Rich set of application technologies to accelerate production management and simplify job preparation

KINGS LANGLEY, UK, 6 May 2008 — Pitney Bowes Emtex Software, the leading provider of Output 
Management (OM) and Automated Document Factory (ADF) Management Solutions, expands its Production 
Intelligence™ architecture with Management Information System (MIS) Solutions for the transactional workflow 
environment.  The first of many innovative featured-rich capabilities under the MIS Solutions offering as part of 
the new Production Intelligence architecture for the print-to-mail environment will be introduced inside the Pitney 
Bowes stand (Hall 4, Stand C23, Software Pavilion) at drupa 2008 - the world’s leading exhibition for the print 
media industry on May 29 - June 11, 2008 in Dusseldorf, Germany,.

The new solutions under the MIS Solutions umbrella include the P/I Wizard, P/I Scheduler and P/I Job Profiler.  
Together, these new products set the stage for new levels of enterprise intelligence not previously possible for 
the high-volume transactional market.  Print and mail operations will be better able to address their daily 
business challenges; from optimizing workflow management processes to simplifying job preparation, easing the 
migration from monochrome to color applications,  support for TransPromo migration,  accelerated process 
automation, intelligent tracking, production forecasting, planning and scheduling, to production analysis and 
reporting.

The P/I Wizard, an intuitive document-driven browser-based interface simplifies job preparation for color, 
TransPromo and other applications. Document development capabilities will help accelerate color migration, as 
operations replace pre-printed offset shells and migrate black-and-white applications to plain-paper color 
printing. Users can apply barcodes, create piece-level tracking files, and index print files for processing integrity 
and regulatory compliance. Organizations achieve quality control with intelligent finishing and automated reprint 
processing. Users can easily create trans-promotional applications by taking advantage of pre-planned or 
remnant white space for targeted messaging. Legacy applications can be transformed into trans-promotional 
documents without any change to composition processes.

With P/I Scheduler, users can more accurately forecast, plan and schedule work using comprehensive job 
profiles and historical performance data. Production intelligence automatically updates as jobs progress from start 
to finish. Real-time analysis of performance indicators improves the speed, agility, responsiveness and 
effectiveness to help operations running at peak efficiency.  Simplified workflow and process modeling help 
stakeholders apply “what-if” scenarios to help plan workflows to improve profitability and use assets and 
resources more effectively. 

Businesses can now gain critical insight into job characteristics, print operation performance and efficiency with 
the P/I Job Profiler; providing in-depth, drilled down metrics for print job accounting at the image and/or sheet 
level, enabling companies to unlock the value of production data to achieve better process management.

“Our portfolio of Production Intelligence offerings with MIS Solutions, Output Management and ADF 
Management Solutions represent the most comprehensive architecture available to help customers optimize 
efficiency and integrity across the entire print and mail production environment,” said Peter D’Amato, Vice 
President of Global Marketing and Product Management.  “With our MIS Solutions, businesses can leverage 
production intelligence to quickly make critical business decisions.  In addition, with information at their fingertips, 
customers can act with more agility to innovate, drive productivity, optimize workflow processes, establish 
metrics for business planning, strengthen value-added services and cultivate stronger client relationships.”

The rich set of MIS Solutions offering will be available in the third quarter of this year.

www.pb.com

Pitney Bowes - 3/26/2008

Pitney Bowes Management Services Offers Total Mailstream Management Services for Diverse Business Needs

STAMFORD, Conn., March 26, 2008 - Pitney Bowes Management Services, Inc. (PBMS), a wholly owned 
subsidiary of Pitney Bowes Inc. (NYSE:PBI) has enhanced its solutions portfolio by providing a comprehensive 
set of bundled solutions and consulting services that meet the mail, print and document management needs of
businesses today.

The mailstream management services offered by PBMS span all areas of an organization's mailstream, from mail 
and print management, inbound document processing and records and information management, to litigation 
support and electronic discovery services. PBMS serves the needs of the Fortune 1000, American Legal 200, 
and state and federal government agencies.

"PBMS offers customers extensive expertise and experience in mail, print and document management. For the 
commercial and government marketplace, these offerings are designed to help customers control costs, 
optimize their business processes, and grow. For the specialized needs of the legal market, including law firms 
and corporate legal departments, our offerings include more efficient and effective electronic discovery, 
document management and litigation support services to help with litigation readiness, compliance and the 
management of new electronic volumes of data," stated Greg Van den Heuvel, president, Sales, Marketing 
& Solutions, PBMS.

PBMS' mailstream management solutions and services include:

** Pitney Bowes MailWorks(tm) Solution-- a bundling of leading-edge technology and Six Sigma processes into 
one comprehensive offering that connects an organization's inbound and outbound mail flows with core 
business processes. Through Postage & Carrier Management, Mail Center Management and Business 
Continuity and Risk Management, this offering helps improve customer communication, lower costs and minimize 
the risk associated with the flow of mail, documents and packages into, within and out of businesses and 
government agencies. Pitney Bowes Mailstream Consulting Services, a component of Pitney Bowes 
MailWorks(tm) Solution, is a service offering designed to help customers manage rising postal rates.

** Pitney Bowes PrintWorks(tm) Solution -- a bundled solution that enables businesses to better manage their 
mailstream and the amount they spend on documents and print, control related costs such as supplies, 
equipment and service, and optimize print and document processes. Through Print & Asset Management, 
Centralized Reprographics Services Management, and Best Site Services, this offering gives organizations 
visibility over their print and document spend and centralized control of the individual processes required to 
manage people, assets, production and fulfillment.

** Critical Communications Solutions (CCS) - an integrated print and distribution solution for complex, 
business-critical communications that require a high degree of coordination, customization, accuracy and 
control. CCS integrates and manages high-value and critical communications to ensure they reach the right 
audience with the right message at the right time. It helps ensure conformity with regulatory requirements, 
assists with customer on-boarding and can help improve retention response rates. Collateral Management, 
another component of CCS, helps elevate the effectiveness of customer response and fulfillment while 
lowering costs. It also helps ensure a consistent brand expression for companies that expand operations 
across product categories, offices and languages.

** Document Processing Solutions (DPS) - a solution that provides faster, compliant and less expensive 
document processing through Inbound Document Processing, Records and Information Management, and 
Best Site options. DPS helps optimize existing document processes, manages every step of the document 
handling operation, and has reporting tools to monitor processing activity against pre-set service level 
agreements. Pitney Bowes Records & Information Management Consulting Service, part of the DPS offering, 
is a service to help organizations address concerns about records systems controls, risk mitigation, storage 
management and cost reduction.

** Litigation and Document Services (LDS) - a comprehensive solution for managing physical and electronic 
documents. LDS provides document processing solutions tailored to the specialized litigation support and 
electronic discovery needs of the legal market.

www.pb.com

Pitney Bowes - 3/5/2008

Pitney Bowes Management Services Launches Records and Information Management Consulting Service

STAMFORD, Conn., March 5, 2008 – Pitney Bowes Management Services, Inc. (PBMS), a wholly owned 
subsidiary of Pitney Bowes Inc. (NYSE:PBI) today officially launched its Records and Information Management 
(RIM) Consulting Service to help organizations address concerns about records systems controls, risk mitigation, 
storage management and cost reduction. 

Robert Mattis, vice president, Business Development, PBMS, noted that there are several key factors that are 
driving increased attention to records and information management in businesses today. 

“A growing number of customers are facing numerous challenges in developing, implementing and maintaining 
efficient and effective records management strategies. This is due to recent amendments to the Federal Rules 
of Civil Procedure, an accelerating transition from paper to electronic records processing, auditing to track 
compliance with regulatory requirements, and the need for strategic planning and direction,” Mattis stated. “Also, 
corporations are more dynamic now than 10 years ago, with facility relocations and resizings. Mergers, 
acquisitions and divestitures are also having a significant impact on how companies effectively retain and manage 
records.” 

“Through PBMS’ RIM Consulting Service, we can provide an effectively designed program to help businesses 
enhance responsiveness, increase customer satisfaction, ensure compliance with industry regulations, 
demonstrate due diligence and improve overall access to information. PBMS’ RIM Consulting Service provides 
an in-depth analysis that expands our Document Processing Solutions offering,” he added. 

PBMS’ RIM Consulting Service is comprised of five key offerings: 

·        Records Program Assessments – RIM consultants identify needed components to help ensure an effectively 
designed program from active/inactive records and retention policies, to recovery plans. 

·        Technology Reviews and Recommendations --  PBMS consultants’ analysis help companies identify 
methods to manage documents through all phases of their life cycle, to increase efficiency, minimize costs and 
reduce risk, through introduction of automated records management systems, and records media review and 
selection. 

·        Risk Assessments – With enactment of legislation and creation of new laws that affect corporate entities, 
there is an increased need to demonstrate due diligence and ensure the accuracy and security of the information 
held in records. Risk assessments consist of operational reviews of risk and compliance to verify procedures are 
in place and effectively functioning to maintain corporate operations and reduce or prevent any potential loss. 

·        Facilities Recommendations – The logistics of where and how clients store their records assets has a 
significant impact on the costs associated with records management. Recommendations encompass facility 
assessments and design, centralized/decentralized file organizational plan developments, on-site/off-site selection 
and relocation planning. 

·        Records Project Work – Addresses concerns associated with downsizing facilities or personnel, mergers and 
acquisitions, or other budgetary changes that require external resources beyond the scope of internal capabilities. 
PBMS Consulting Services help customers combine and/or consolidate information while reducing costs, 
minimizing business disruptions and ensuring regulatory compliance through inventory, purging, converting or 
consolidation of records collections. 

Pitney Bowes Management Services provides on-site and off-site outsourced mail, print and document 
management solutions to the Fortune 1000, American Legal 200 and Federal Government agencies. Pitney 
Bowes Inc. is a mailstream technology company that helps organizations manage the flow of information, mail, 
documents and packages. Our 35,000 employees deliver technology, service and innovation to more than two 
million customers worldwide. The company was founded in 1920 and annual revenues now total $6.1 billion.

www.pb.com

Pitney Bowes - 2/20/2008

Pitney Bowes to Highlight Mailstream Solutions at AIIM/On Demand

STAMFORD, CT, February 20, 2008 -- Pitney Bowes Inc., (NYSE: PBI) will feature the latest mailstream 
technology solutions at the AIIM/On Demand Conference and Exposition, March 3 – 5, 2008, at the Convention 
and Exhibition Center in Boston, Massachusetts.  Printers, mailers and marketers will learn about the products 
and services that transform customer communications into business growth opportunities.  

At booth 1052, experts will be on hand to share best practices and advice about the USPS® Intelligent Mail® 
barcode, transpromo and postal rate and postage management. Pitney Bowes will showcase its document 
processing and records and information management solutions.   

In addition, prospects and clients will learn how end-to-end Customer Communication Management (CCM) 
hardware and software solutions are designed to accelerate intelligent communications throughout the enterprise. 
Enterprise content management (OpenEDMS) and e-Messaging solutions enable businesses to engage in 
one-to-one interactions with customers while centrally managing all customer information in a closed-loop 
communication process. 

Pitney Bowes clients and prospects will learn about Production Intelligence™ solutions that link print and mail 
workflow.  Color and transpromo features will be highlighted in demonstrations on how to personalize documents 
with one-to-one marketing messages, variable envelope messaging, and monochrome and color printing.  

For mid-sized mailers, the DI950 Integrated Document Printing Solution provides outstanding levels of security 
and process integrity. With integrated printing, the DI950 can help optimize the mailstream by creating, formatting, 
printing, inserting and metering in one solution.  Pitney Bowes will also feature the DI950 Universal Feeder, with 
flexible scanning and the ability to feed booklets and inserts up to 4mm (0.16 inches) thick.  The solution 
incorporates an enhanced Pitney Bowes DI950 inserter, a new universal feeder, an optional high-capacity loader 
and advanced scanning. 

For mailers of all sizes, the AddressRight® shuttle-head and fixed-head technology-based printers offer black-
and-white and color printing. The printers allow customers to print addresses, graphics, barcodes and 
personalized messaging almost anywhere on the envelope. AddressRight printers can handle a wide variety of 
mailing materials including envelopes, postcards, booklets, folded newsletters, flats and catalogs. Used in 
tandem with Pitney Bowes’ SmartMailer™ 7 or AddressRight® Pro mail management solutions, businesses target 
customers with powerful, easy-to-use software that also cleanses and updates existing lists. 

Pitney Bowes will also be highlighting its Multi-Vendor Services initiatives at Booth 1052.  With 1,300 A+ certified 
specialists, Pitney Bowes’ Multi-Vendor Services offers a full range of product lifecycle services including on-site 
maintenance services, installations, asset deployment and professional service for printers, copiers, multi-function 
devices, scanners, shredders, PCs and workstations, mailstream solutions and kiosk devices.  

On Tuesday, March 4, 2008 at 1:40 pm, Peter D’Amato, Director of Emtex ADF Product Management for Pitney 
Bowes will discuss Security-enabled Printing. 

On Wednesday, March 5, 2008 at 2:30 pm, Pitney Bowes teams with a major international insurance company 
for Records Management and the Mailstream: a Partnership for Success. The session will highlight the drivers 
impacting records management strategies and efficient and effective records management processes. 

On Thursday, March 6, 2008 at 10:10 am Kevin Marks, Vice President, Tactical Marketing at Pitney Bowes 
will speak on a panel on Finishing Developments in Mailing Applications.

www.pb.com

Pitney Bowes - 2/13/2008

Pitney Bowes Calls High Volume Mailers to the Eighth Annual Customer Conference

STAMFORD, CT, February 13, 2007 -- Pitney Bowes Inc., (NYSE: PBI), the mailstream technology firm, is 
calling all high volume mailers to the Eighth Annual Customer Conference at the prestigious PGA National 
Resort and Spa in Palm Beach Gardens, Florida on March 10 – 13, 2008. Attendees will see how the connected 
mailstream can turn the USPS® Intelligent Mail® mandate into a business-enhancing opportunity.  To register 
for this conference, please visit www.pbdmt.com/2008conference.

In addition to the Intelligent Mail® insights, attendees will hear about ways to bring customers, marketing and 
operations together to drive operational efficiencies, gain customer insights and improve bottom line results.  
Sessions will help mailers gain knowledge on the USPS® Intelligent Mail® barcode (IMB) initiative, learn how 
personalized meaningful communications are blurring the lines between transaction and promotional mail, and 
discover the environmental impact of mail and what mailers can do about it.

For the most comprehensive insight on Intelligent Mail® Pitney Bowes is honored to present USPS Deputy 
Postmaster General and Chief Operating officer Patrick R. Donahoe as a keynote speaker.  As the second-
highest ranking postal executive, Donahoe is a member of the Postal Service Board of Governors and oversees 
the day-to-day activities of the entire postal network, including its 690,000 employees and 38,000 facilities.

For a fascinating overview of our environment, Pitney Bowes is delighted to present the world-renown Philippe 
Cousteau, Jr., Co-Founder and CEO of EarthEcho International and Co-Founder of Azure Worldwide.  He is the 
twenty-eight-year-old grandson of Captain Jacques-Yves Cousteau. As a member of the legendary family, 
Philippe is continuing the work of his father and grandfather to empower people to use the resources that can 
restore and protect the ecosystems that sustain life on Earth. His efforts to educate the public span television, 
film, radio, magazines, lectures and his non-profit organization, EarthEcho International. 

To register for the Pitney Bowes Eighth Annual Customer Conference, please call 203-737-2614 or visit 
www.pbdmt.com/2008conference.

www.pb.com

Pitney Bowes - 1/17/2008

Pitney Bowes Launches Litigation and Document Services Offering

Stamford, CT, January 17, 2008 -- The legal solutions division of Pitney Bowes Management Services (PBMS), 
a wholly-owned subsidiary of Pitney Bowes Inc. (NYSE: PBI), has combined its state-of-the-art technology, 
litigation support, document processing, and records management solutions into one comprehensive offering: 
Pitney Bowes Litigation and Document Services. 

Dave Hutchinson, president, Pitney Bowes Legal Solutions (PBLS) noted that there are two key trends impacting 
electronic discovery. "First, as corporations transform more of their documents from physical to digital, this will 
generate growth in eDiscovery. Also, the Federal Rules of Civil Procedure will have a profound impact on 
eDiscovery in both the short and long term. As an industry leader with hundreds of patented products, 
industry experts on staff, and extensive project management expertise, our Litigation and Document Services 
offering will help our customers better adapt to and thrive in the new eDiscovery landscape."
 

Pitney Bowes Litigation and Document Services provides law firms, corporate legal departments, and 
government legal with an extensive set of tools to help manage the complex and often tedious processes 
involved in litigation support and eDiscovery. These services encompass: 

·        Centralized processing, including document and data capture, scanning, and distribution through PBMS’s 
network of regional and national processing centers 

·        Certified Six Sigma quality consulting 

·        On-site, off-site, and off-shore document processing capabilities 

·        Records software 

·        Third-party off-site document storage 

PBLS has a proven record of success with law firms and corporate legal departments alike.  When the Intellectual 
Property office of a large Midwest corporation needed to convert more than 9 million pages (3.6 million records) 
to TIFF format for upcoming litigation, PBLS performed electronic discovery for the year long project. PBLS 
continues to provide litigation support services for the corporation, which now has a virtual file for instantaneous 
retrieval of discovery documents needed during the course of litigation. 

The full suite of PBLS litigation support solutions was employed in a multi-million dollar construction litigation 
case in which high volumes of both paper and electronic information needed to be processed and reviewed 
under intense deadlines.  PBLS achieved an 80 percent reduction of the original data collection, resulting in a 
manageable data set and effective and timely review by the litigation team.  The client then won a significant 
court settlement, attributing much of their success to PBLS support.

www.pb.com

Pitney Bowes - 1/2/2008

Pitney Bowes Launches Critical Communications Solutions for Complex, High Value Communications Needs

Stamford, CT.- Pitney Bowes Management Services, Inc. (PBMS), a wholly-owned subsidiary of Pitney Bowes 
Inc. (NYSE: PBI), has formally launched Critical Communications Solutions (CCS), an integrated print and 
distribution solution for business critical communications that require a high degree of coordination, customization, 
accuracy and control. 

Pitney Bowes CCS has two components: high-value customer communications (including client retention, 
compliance and demand response) and collateral management, which includes electronic fulfillment, digital 
migration, warehousing cost management, brand compliance and strategic sourcing. This solution supports high 
value customer or constituent communications that are personalized, such as a credit card issuer signing on 
new retailers, or a pharmaceutical company communicating to healthcare professionals on the potential risks 
associated with a drug. 

Pitney Bowes CCS also adds value to the collateral management process through technology that manages 
multiple versions of a mailpiece or document, including warehousing and storage of materials, fulfillment and 
distribution, and the use of Digital Variable Print-on-Demand. In addition, it helps ensure a consistent brand for 
companies that expand operations across product categories and languages. 

Stacy DeWalt, vice president, Vertical Market Development and Marketing for PBMS, explained that Pitney 
Bowes CCS is particularly valuable in today’s fast-paced and highly competitive customer messaging 
environment, where complex, critical communications must have a strong impact to cut through the clutter. 

"By their very nature, critical communications must make an immediate impression on the recipient or they will 
fail in their primary mission to solicit a response. They also must be produced as efficiently as possible to keep 
costs down while achieving maximum ROI for the organization," says DeWalt. "Integrating and streamlining the 
work processes involved in the entire create-to-distribute communications process enables managers to view 
the various components to achieve the highest impact at the lowest cost," she added. 

Early customer trials of Pitney Bowes CCS have had a proven, positive impact on effectiveness and cost-savings. 
For example: 

A national credit card issuer was experiencing low merchant retention as a result of an ineffective new merchant 
activation kit. By using Pitney Bowes CCS, the print and distribution functions were integrated, and a new, fully 
customized format for the kit was developed. As a result of the switch in formats, the new merchant activation 
kit was more effective and less expensive. It has compressed the time between the receipt of the kit and retailer 
activation by two-thirds, and saved more than $1.00 per kit in production, inventory and distribution costs. 

A group of drug manufacturers faced a mandate from the Food & Drug Administration (FDA) to implement new 
procedures to assure that a certain population of women did not take a particular family of drugs, which were 
otherwise safe and effective, because of a link to birth defects. Pitney Bowes CCS™ enabled the drug companies 
to successfully assure the FDA that health care professionals were aware of the risks and that the affected 
population did not use the drug. In addition, the streamlined print and delivery processes have saved the 
companies an estimated $2.5 million in production and mailing costs. 

In addition, the Massachusetts-based analyst firm IDC recently issued an opinion on PBMS and its new bundled 
solutions, which said, "PBMS has created a wide breadth of mail and document management offerings and 
packaged them nicely, building on its expertise in the postal market and expanding that expertise to include 
document management and processing solutions." * The complete IDC Opinion for PBMS can be obtained by 
logging on to the Pitney Bowes website at www.pb.com/pbmsreport.

www.pb.com

Pitney Bowes - 12/12/2007

Pitney Bowes Expands Presence in Singapore and Malaysia

Stamford, CT, December 12, 2007 - Pitney Bowes Inc. (NYSE:PBI) announced today that it has entered into 
an agreement to acquire the Pitney Bowes business division, including inventory, and stocks, equipment, 
customers, employees and other assets of CL Computers Pte Limited and CL Computers (M) Sdn Bhd., the 
company that has served as its distributor for the mailstream markets in Singapore and Malaysia.

CL Computers, now a major supplier of electronic banking equipment, was founded in 1985 and initially 
served as a distributor for computer products.  Pitney Bowes appointed the company as its distributor in 
Malaysia and Singapore in 1998, and CL Computers now serves thousands of mailstream customers in the 
banking, insurance and logistics industries from offices in Singapore, Kuala Lumpur and other locations.

"This acquisition is consistent with our strategy to expand in the most promising international markets," 
commented Pitney Bowes President and CEO Murray Martin.  "We already have direct presence in several 
key Asian countries, and we think both Malaysia and Singapore have untapped potential for mailstream 
hardware, software and customized solutions."

The acquisition follows the recent official opening in Singapore of Pitney Bowes’s regional headquarters for 
Asia-Pacific and Middle East (APME) operations, under the leadership of APME President Eric-Yves Mahe.  
Mahe has publicly stated the company’s desire to expand dramatically across the region, potentially doubling 
sales within the next five years.

"Mailstream technology has long delivered substantial value to large customers in North America and Europe," 
said Mahe.  "With our strong base in developed markets such as Australia, New Zealand and Japan, we feel 
we are well positioned to deliver these same benefits to forward-thinking customers in emerging markets as 
well.  The recent liberalization of the Singapore postal sector and the impending liberalization contemplated 
for the region also present strong opportunities for Pitney Bowes."

www.pb.com

Pitney Bowes - 11/14/2007

Pitney Bowes' Group 1 Software Partners with Siperian to Offer Integrated Data Quality and Master Data Management Solution

Lanham, MD & San Mateo, CA., November 14, 2007 - Group 1 Software, Inc., a Pitney Bowes Company 
(NYSE:PBI), today announced that it has entered into a partnership with Siperian, Inc., developers of a leading 
master data management (MDM) platform, providing their customers an integrated solution that can significantly 
improve the quality of customer data in customer data integration (CDI) and MDM initiatives. 

This partnership means that companies can achieve a more accurate and reliable single view of customer 
data across their enterprise which enables them to drive better decisions and operational efficiencies. More 
importantly, this approach results in significantly faster time-to-value by providing an alternative solution for
companies that are constrained by a single vendor offering a loosely integrated set of technologies. 

"Clean, standardized and accurate customer data is the essential first step in any CDI or MDM initiative," said 
Jay Bourland, vice president and general manager of Customer Data Quality and Data Integration for Group 1 
Software. "The flexibility of both the Siperian MDM Hub and Group 1 Software’s CDQ Platform has enabled us 
to pre-build an integrated solution that delivers this essential data quality functionality as part of an overall MDM 
Hub solution."

"Customers are looking for a complete set of integrated MDM technologies that can meet both their business 
and data management needs," said Ken Hoang, Founder and CTO, of Siperian. "By integrating Group 1 
Software’s leading customer data quality technology with our proven MDM Hub, customers can go live faster 
and, more importantly, realize significant business benefits much quicker."

Built on a robust service-oriented architecture (SOA) framework, Group 1 Software’s CDQ Platform offers built-in 
understanding to resolve both syntactic and semantic ambiguities and inconsistencies with global name 
recognition and advanced entity resolution, coupled with best-of-breed global address data quality and 
industry-leading geocoding components. 

The CDQ Platform’s rich data quality functionality is integrated into Siperian MDM Hub through Siperian’s 
open cleanse architecture and is exposed as cleanse functions within Siperian’s User Interface (UI). Data 
Stewards configure these cleanse functions that ultimately create consistent and trustworthy customer master 
data which improves reliability and spurs adoption among business users.

www.pb.com

Pitney Bowes - 10/15/2007

Pitney Bowes Launches New High-Speed, Fixed Head AddressRight Printers

Stamford, CT, October, 15, 2007 - Pitney Bowes Inc. (NYSE: PBI - News), the world’s leading mailstream 
solutions company, announced today the introduction of new high-speed, fixed head AddressRight® printers to 
its DA Series.  Designed for mailers processing high volumes, the printers offer enhanced productivity and 
operational efficiencies.

The DA80F prints up to 22,000, #10 envelopes per-hour and can run mail pieces up to 1/4 inch thick. The 
DA95F handles up to 30,000, #10 envelopes per hour and can run mail pieces up to 1/2 inch thick.  

"Our new AddressRight fixed head printers are incredibly fast, professional envelope imaging systems that 
can improve the speed and efficiency of customers’ mailing processes," said Jeff Marshall, Vice President of 
Customer Marketing for Pitney Bowes Global Mailstream Solutions. "In addition, the printers offer spot color 
which can help grab the attention of customers and prospects, increasing the probability that mail and messaging 
will be opened and read."

With advanced features and technology, the printers deliver optimum performance and dependability through 
state-of-the-art functionality, including a precision controlled media path, additional sets of control rollers, and 
precise print head position indicators. The specialized features of the DA80F and DA95F printers can help 
improve print quality and reduce jams, which can help customers ensure that production runs are completed 
smoothly and efficiently. In addition, the fixed head printers are both easy to use and set up.  

Utilizing the printers’ extensive graphic capabilities, users can turn envelopes into a powerful vehicle that gets 
noticed in the crowd.  With spot color capabilities, the printers can help maximize the value of mailpieces by 
creating eye-catching and professionally presented communications to help boost response rates.  Mailers can 
also add crisp, clean, direct-to-envelope specialized messaging using extensive fonts and graphics. 

Other benefits and features of the DA80F and DA95F printers include:

Technology for faster processing - The printers offer high-speed network connectivity through USB and 
Ethernet ports, while the control panel software supports printing from any Windows® 2000/XP and Windows 
Vista® applications. 

Printers can be controlled from a local or remote PC - Without being tied down to the machine, an operator can 
perform remote diagnostics and maintenance, monitor low ink warnings and "multi-task" while producing a mail 
run.

An optional stacker which offers an Optical "Stacker Full Sensor" Alerts the operator to remove completed mail 
pieces in a timely, efficient manner increasing uptime and productivity.

Light mode printing - Offers the option to use less ink and still produce USPS-compliant barcodes. Cost 
reductions can be recognized in supplies consumption while eliminating waste for less impact to the environment.  
Users can see improved dry times when printing on coated materials. 
 
By combining a DA80F or DA95F fixed head printer with Pitney Bowes’ SmartMailer or AddressRight® Pro 
software, organizations can further boost productivity by helping to optimize mailing lists, eliminate duplicates, 
and prepare mailings for automated pre-sort discounts.  Also, AddressRight® Pro’s add-on features for mixed 
weight mail processing package services, which include media, library, and bound printed matter, and 
palletization pre-sorts, can offer even greater savings.

www.pb.com

Pitney Bowes - 10/10/2007

Pitney Bowes Showcases Mail and Marketing Services at DMA 2007 in Chicago

Stamford, CT (October 10, 2007) - Pitney Bowes Inc. (NYSE: PBI), the mailstream technology firm, will showcase 
a portfolio of leading edge marketing services, mailstream services and software at DMA ‘07, the Direct 
Marketing Association Conference and Exposition. The conference, which is the largest gathering of direct 
marketing professionals in the world, will be held at McCormack Place West in Chicago, Illinois, October 13-18, 
2007.

"Direct marketing continues to be one of the most effective and fastest growing segments of the mailstream," 
said Murray Martin, Pitney Bowes President and Chief Executive Officer. "Pitney Bowes offers marketing 
services, location intelligence and Transpromo solutions that help clients create, produce and distribute powerful 
direct marketing campaigns."

Pitney Bowes helps customers grow revenue and build customer loyalty with high impact marketing services 
that deliver measurable results. From strategic marketing planning to creative execution, Pitney Bowes provides 
channel integration, business analytics, life event marketing, loyalty programs, digital asset management and 
co-op advertising management. The advertising component is especially relevant to the emerging Transpromo 
channel, which leverages financial bills and statements with relevant, compelling, one-to-one marketing messages.

At DMA ‘07, Pitney Bowes will highlight its location intelligence solutions - MapInfo Professional®, AnySite® 
and TargetPro® along with its PSYTE® Advantage segmentation system for customer profiling and target 
marketing. The company’s new advanced demographics dataset and other consumer potential and market 
datasets will also be featured.

Also, at the Pitney Bowes Booth # 1901, will be the industry-leading customer data quality (CDQ) and mail 
efficiency software for integrating, cleansing and enriching customer name and address information. These 
tools help direct marketers improve the efficiency and effectiveness of their campaigns by enabling more 
effective decision making, stronger customer relationships and increased revenue based on a single, 
enterprise-wide view of customer information.

Built on a robust service-oriented architecture (SOA) framework, the Pitney Bowes CDQ Platform offers built-in 
understanding to resolve both syntactic and semantic ambiguities and inconsistencies with global name 
recognition and advanced entity resolution, coupled with best-of-breed global address data quality and 
industry-leading geocoding components. In addition, mail efficiency solutions provide advanced address 
cleansing and pre-sort capabilities to ensure maximum postal discounts and efficient delivery.

Pitney Bowes will also feature its domestic and international mail services at the show. Pitney Bowes domestic 
presort solutions for higher volume First-Class Mail® and Standard Mail® can help customers take advantage 
of a wide range of benefits from guaranteed per-piece pricing to tailored presort mail solutions. International 
mail services, with expertise in 190 countries, can help customers enhance the effectiveness of international 
mailings around the globe. Customers can select from a choice of cross border carriers for the distribution of 
mail, marketing material, publications and small packages based on service and price.

In addition, Pitney Bowes will showcase its financial services products, which provide specific use financing 
and enhanced funds management capabilities for Pitney Bowes customers. These solutions help mailers control,
manage and optimize their mailstream expenses. Pitney Bowes permit mail products eliminate the requirement 
to prepay postage expenses and provide the ability to earn postage credits on prepaid balances. The company’s 
permit mail products also deliver the ability to consolidate multiple accounts and reporting to one, provide for 
unplanned projects, eliminate the chance of delays due to funding related issues and provide 24/7 access to 
funds online.

www.pb.com

Pitney Bowes - 9/18/2007

Fujitsu and Pitney Bowes Announce Nationwide Multi-Vendor Services Agreement

Stamford, CT, and Frisco, TX, September 18, 2007 - Pitney Bowes Inc. (NYSE: PBI - News), the world’s leading 
mailstream solutions company, and Fujitsu Transactions Solutions Inc. today announced a new agreement 
whereby Pitney Bowes will provide on-site maintenance services for third-party office printers for Fujitsu’s U.S. 
customer base.

Under the terms of the agreement, Pitney Bowes will act as a subcontractor for Fujitsu, offering national on-site 
repair and maintenance services for Hewlett-Packard®, Lexmark® and Zebra® printers. Leveraging the third-
party office printer expertise of Pitney Bowes’ multi-vendor services team, more repairs can be completed on-
site, which will help maximize productivity, efficiency and lower the cost of maintenance for Fujitsu’s customers. 

"Pitney Bowes is honored to collaborate with Fujitsu to provide their retail customers with expanded capabilities 
for multi-vendor printer maintenance services," said Joanne Boyd, vice president, business development, Multi-
Vendor Services for Pitney Bowes.  "By expanding the breadth of products serviced, Fujitsu enables its customers 
to have a single point-of-contact for a broader scope of products, which simplifies retailers’ administration efforts 
and lowers total service costs."

"Fujitsu enhances its multi-vendor services capabilities with field service representatives from service providers 
like Pitney Bowes to broaden its coverage areas and expand the scope of third-party technology vendors' 
products that Fujitsu services. We selected Pitney Bowes because of their world class service and extensive 
team of subject matter experts in the industry," said Ray Caul, director of customer service operations, Fujitsu 
Transaction Solutions. "Our agreement with Pitney Bowes will offer our North American customers the opportunity 
to reduce the cost to maintain and repair their Lexmark, Hewlett-Packard and Zebra printers."

www.pb.com

Pitney Bowes - 8/13/2007

Pitney Bowes Offers Constant Connection Service for DM Series Digital Mailing Systems

Stamford, CT, August 13, 2007 - Pitney Bowes Inc. (NYSE: PBI - News), the world’s leading mailstream solutions 
company, announced today that it is offering its Constant Connection service for its DM Series 300, 400 and 450 
Digital Mailing Systems.  The service allows customers to link to Pitney Bowes’ server through their local area 
connection for 24/7 access to confirmation services, electronic return receipt transactions, software upgrades 
and USPS postage rate changes.   

Constant Connection’s high-speed connectivity eliminates the need for an analog line, providing faster 
transmission speeds and a convenient, plug and play connection through a customer’s local network.  

"In today’s constantly changing business environment, customers are looking for value-added services that not 
only help solve challenges, but also accelerate business," said Jeff Marshall, Vice President of Customer 
Marketing for Pitney Bowes Global Mailstream Solutions. "Our Constant Connection service provides customers 
with greater mailstream efficiency and convenience in a secure environment to help improve operations."

Pitney Bowes’ IntelliLink® technology serves as a digital gateway to provide a secure communication channel 
between the mailing system’s control center and Pitney Bowes’ server infrastructure. The IntelliLink control 
center utilizes public and private keys for authentication and to authorize postage refill information. No private 
personal account or other sensitive information is transmitted.  The IntelliLink control center also provides a 
host-based firewall, which can be configured to trust all, trust none or trust host only. 

In addition to the DM300, DM400 and DM450 Systems, Pitney Bowes’ Constant Connection service is also 
available on its DM500, DM550, DM800, DM900 and DM1000 Digital Mailing Systems.

www.pb.com

Pitney Bowes - 7/17/2007

Pitney Bowes Receives USPS® CASS(tm) Certification on SmartMailer(tm) and AddressRight® Pro Software Solutions

Stamford, CT, July 17, 2007 - Pitney Bowes Inc. (NYSE: PBI - News), the world's leading mailstream solutions 
company, announced today that its SmartMailer(tm) 7 and AddressRight® Pro mail management software 
solutions have received U.S. Postal Service® CASS(tm) certification for the upcoming Cycle L requirements, 
scheduled for release on August 1, 2007.

The U.S. Postal Service estimates it spends nearly $2 billion each year handling mail that cannot be delivered 
as addressed. In an effort to cut this cost in half by 2010, the Postal Service(tm) is becoming much more stringent 
on discounts offered to mailers designed to encourage greater accuracy of their address lists. Starting on August 
1, 2007, postal automation discounts will only be applicable to mail pieces with a confirmed primary address
through the DPV(tm) and LACSLink(tm) products. Pitney Bowes' CASS Certified(tm) SmartMailer(tm) 7 and 
AddressRight® Pro software will include both capabilities.

The DPV(tm) product verifies that an address is recognized as a valid delivery point by the Postal Service and 
helps identify inaccurate, incomplete or erroneous addresses. LACSLink(tm) processing provides mailers with a 
converted physical address when a 911 emergency system has changed a rural-style address to a city-style address.

"The new Postal Service rules, set to take effect this summer, will make address quality more important than 
ever, and should encourage more mailers to incorporate address cleansing software and processes into their 
mailing operations," said Jeff Marshall, Vice President of Customer Marketing for Pitney Bowes Global Mailstream 
Solutions. "Pitney Bowes' CASS Certified solutions can help enable mailers to remain eligible for postal automation 
discounts, manage the impact of the recent postal rate increases and enjoy peace of mind, knowing their messages 
are reaching the intended recipients on time."

For additional information, including product specifications, please visit: www.pb.com under software/data quality 
and postal presorting.

www.pb.com

Pitney Bowes - 6/15/2007

Pitney Bowes Mailstream Solutions Receive USPS® MASS Certification

Stamford, CT, June 15, 2007--Pitney Bowes today announced that its Multi-Line Optical Character Reader 
(MLOCR) letter sorter product line has received U.S. Postal Service® MASS (Multi-Line Accuracy Support 
System) vendor certification for the upcoming Cycle L Requirements, scheduled for implementation on August 1, 2007.  

Each year, MLOCR sorting equipment, along with mail sorting operations, must achieve MASS certification in 
order to continue to sort mail and achieve workshare postage discounts from the USPS. This year the equipment 
certification process was particularly challenging due to the new and more stringent requirements from the USPS
designed to curtail Undeliverable As Address (UAA) mail.  

The current MASS certification requires sorters to perform DPV (Delivery Point Validation) and LACSLink 
(Locatable Address Correction Service) processing which dramatically increases the processing requirements 
on mail sorting equipment. The sorter is designed to capture the image of the mailing address, perform a database
lookup and validation and then print a barcode at processing speeds of up to 36,000 mail pieces per hour. 

"This certification is the hallmark of quality for mailstream products," said Patrick Brand, President of Pitney 
Bowes Document Factory Solutions.  "We are dedicated to engineering hardware and software products that 
continue to increase profits and ROI for our clients."

The DPV database contains every known address in the United States. The former USPS® database only 
contained address ranges such as 1 to 99 MAIN STREET. If an address fell within that given range, such as 
53 MAIN STREET, then it would process as a valid address. However, under the latest MASS Cycle L with 
DPV processing, each unique address is listed in the database. So if 53 Main Street is an empty lot rather than 
a valid mailing address, then DPV processing will reject the mail piece. The Pitney Bowes MLOCR letter sorters 
will separate these mail pieces with invalid addresses so the mailer can correct the address. This ensures 
delivery of important mail pieces and eliminates costs associated with UAA mail.  Pitney Bowes also provides 
address quality software solutions that can correct mail pieces that failed DPV processing. 

Pitney Bowes has worked closely with the USPS for 87 years. Their engineers and software developers are 
charged with optimizing mailstream operations for clients by developing best-of-breed hardware and software 
solutions that consistently earn USPS® certification.

www.pb.com

Pitney Bowes - 5/31/2007

Pitney Bowes Acquires Digital Cement Inc.

STAMFORD, Conn., May 31, 2007 - Pitney Bowes Inc. (NYSE:PBI) today announced the successful 
completion of the acquisition of Digital Cement Inc. for approximately $40 million in cash. Digital Cement is a 
professional services firm that provides relationship management strategy and services to help companies 
acquire, retain, manage and grow their customer relationships. In October 2006, Pitney Bowes made an initial 
investment of $12 million in Digital Cement, resulting in a minority ownership position and a strategic partnership 
to market its services. Digital Cement will become part of the company’s Marketing Services business led by 
Mark Cattini. 

This acquisition is part of the company’s focus on delivering more value to customers through high growth 
areas within the mailstream according to Murray D. Martin, President and CEO. “Marketing services is one of 
the fastest growing segments in the mailstream because it helps businesses better manage communications 
with their customers. We are excited about adding Digital Cement to our growing marketing services platform, 
which helps our customers leverage the mailstream to grow their business. Digital Cement’s innovative 
strategies use the mailstream to help large corporations increase the lifetime value of their customers. Their 
offerings complement our existing direct mail applications, add to our suite of integrated marketing services 
solutions, and enhance our ability to support the needs of large customers. In fact, since our partnership began 
last fall, we have combined to deliver high value solutions that help customers enhance the marketing 
effectiveness and mailstream efficiency of their customer interactions.” 

Digital Cement provides Fortune 500 clients in consumer packaged goods, telecom, financial services, retail 
and health care industries, such as Kraft, FedEx and John Hancock, with a suite of consultative offerings 
including: 

strategic planning to address business needs, 
customer experience planning to maximize customer lifetime value, 
channel and platform integration to deliver unified customer communications, and 
customer analytics to ensure that marketing programs achieve their desired results 
The transaction sets up an innovative combination of services according to David Ceolin, founder and CEO of 
Digital Cement, “During the period of Pitney Bowes initial investment, we observed the value driven by our 
unique and differentiated combination of services. Executive decision-makers clearly need and want the 
capability to transform their existing customer experiences to drive growth, while also delivering cost-efficiencies 
across the entire mailstream. Together we can drive both growth and cost efficiency as a result of Pitney Bowes’ 
ability to transform the mailstream, and Digital Cement’s use of the mailstream to transform the customer 
experience.” 

Digital Cement employs 121 people, most of whom are located in its headquarters in Toronto, Canada.

www.pb.com

Pitney Bowes - 5/7/2007

Pitney Bowes to Showcase Industry Leading Mailstream Technology at 27th Annual MAILCOM Conference & Exhibition

STAMFORD, Conn., May 7, 2007 – Pitney Bowes Inc. (NYSE: PBI - News), the mailstream technology firm, will 
demonstrate its mail and document management solutions at MAILCOM 2007, one of the largest conventions 
and exhibitions for mail communications management in Atlantic City, May 8-11, at booth #609.
 
Pitney Bowes will showcase the DM900™ Mailing System with WOW™ technology. WOW in-line weighing with 
Shape Based Rating not only weighs the mailpiece as it travels through the systems, but also determines the 
length, width and thickness to allow proper postage to be applied to the mailpiece.  The DM400™ Series 
Automatic Digital Mailing System will also be on exhibit.  Powered by IntelliLink® Technology, the DM400 
system provides a digital gateway for convenient access to important business mail services.  Pitney Bowes 
will also demonstrate its Business Manager information management system, which links multiple mailing systems 
and sites in a centrally controlled network to help monitor performance and costs in real-time across the entire 
enterprise.  
 
In addition, Pitney Bowes will feature the DI950 Integrated Document Printing Solution with optional DM1000™ 
Mailing System Interface for high-end mailers.  With integrated printing, the DI950 can help optimize the 
mailstream by creating, formatting, printing, inserting and metering in one solution.
 
Other products on display include Pitney Bowes’ recently enhanced AddressRight™ printers, the DA55S & DA75S. 
The AddressRight printers can address envelopes, postcards, booklets, folded newsletters, flats and catalogs. 
The printers offer 600 DPI shuttle head technology that prints in black-and-white or color almost anywhere on the 
envelope. By targeting the right market with the right media and adding personalized messaging, the AddressRight 
printers can help mailers make their mail pieces truly stand out from the crowd.  Working in tandem with the 
AddressRight printers is Pitney Bowes’ SmartMailer™ data quality software.  This powerful, easy-to-use solution 
cleanses and updates existing lists while helping make full use of critical customer data. 
 
Distribution solutions on display will include Pitney Bowes’ SendSuite™ Shipping Solutions, which provide 
real-time information on rates from a selection of carriers, comprehensive accounting reports and the ability to 
charge shipping and mailing costs back to external or internal customers. The inbound tracking feature of 
SendSuite™ Arrival® software follows incoming packages and other accountable items from the moment they 
are scanned by the mail center to the time they are signed for by the intended recipient. 
 
Experts from the Pitney Bowes Postage Discount Program will educate attendees about solutions on saving up 
to nine percent on their postage needs in the new postal rate environment. Pitney Bowes will also be highlighting 
e-Return Receipt for the USPS’ Certified Mail™ Service, which helps customers obtain the benefits of added 
postage savings and convenience through electronic tracking.  
 
In addition, Pitney Bowes will feature its domestic presort solutions for higher volume First and Standard Class 
Mailers at the show.  The solutions can help customers take advantage of a wide range of benefits from 
guaranteed per-piece pricing to tailored presort mail solutions.
 
Pitney Bowes production mail specialists will show a wide range of direct mail solutions to increase operational 
efficiencies and expand value-add solutions for service providers. New at the show is a Rate Case Calculator 
that allows visitors to evaluate present and future costs for mailing flat mail and compare costs if they “fold the 
flats” to letter mail. Pitney Bowes will also demonstrate the servo-powered FlowMaster® RS inserter system 
processing a high volume of letter material. The FlowMaster® RS can run letters up to 16,000 MP/HR and flats 
up to 9,000 MP/HR.  In addition, Pitney Bowes will feature the Address Quality Hub, a new address cleansing 
software platform that improves mail deliverability and maximizes postal discounts.
 
Direct Mail solutions throughout the booth will showcase how to integrate multiple offline processes, personalize 
card-attached mail pieces in real time and increase operator productivity. To demonstrate these capabilities, the 
Pitney Bowes Flexible Bindery Interface will be integrated with the Sure-Feed AT2 Product Attaching System.
The card-affixed collation will be fed in the enclosure feeders of the FlowMaster® RS inserting system. The 
EFS™ Envelope Finishing System with MCS print technologies will address each envelope and can print high 
definition text and graphics. Finished mail pieces will be run through the DM Infinity™ Series Digital Mailing 
Station, which prints postage and permits on sealed, single-weight envelopes up to 22,000 pieces per hour. 
 
Pitney Bowes will demonstrate how their Output Management software solution enhances the Automated 
Document Factory with increased integrity and advanced process controls.  With Output Management, each 
mail piece is logged and tracked, and SLA performance is enhanced with real-time job status monitoring, shift 
performance and key productivity metrics.  
 
In addition, David Day of Pitney Bowes is a featured speaker at two Mailcom seminars: “The ABC’s of Building 
Your Automated Document Factory (ADF),” Tuesday, May 8, 12:15-1:15 p.m., and “Managing a High Volume 
Mail Production Environment in a Time of Uncertainty,” Wednesday, May 9, 1:45-2:45 p.m.

www.pb.com

Pitney Bowes - 4/12/2007

Group 1 Software and Screen Deliver System Connectivity Between DOC1 Document Composition Software and Truepress Jet520

LANHAM, MD (April 12, 2007) - Group 1 Software, Inc., a Pitney Bowes Company (NYSE: PBI), and Dainippon 
Screen Mfg, Co., Ltd., today announced the delivery of one-to-one communications and system connectivity 
between Group 1 Software's DOC1® document composition software and Screen's Truepress Jet520 printing 
system.
 
As a result of this announcement, the latest version of DOC1 Series 5 will support Screen's recommended page 
description language for Truepress Jet520 - TOP (Truepress Optimized PostScript) - which provides effective 
integration between DOC1 and Truepress Jet520 and maximizes Truepress Jet520's high speed processing.
 
"This announcement will enhance the seamless workflow and open system environment of Screen's variable 
printing solution by connecting our Truepress Jet520 with Group 1 Software's industry leading DOC1 document 
creation software," said Kyohei Fujisawa, senior corporate officer of Screen and president of Media Technology 
Company.  "We look forward to extending the benefits of this partnership to our customers."
 
"Together, Screen and Group 1 Software are providing our customers with a complete, end-to-end solution for 
creating and producing full-color documents in a high-volume environment," said Christopher Baker, president of 
Group 1 Software.  "This is the first development in what we expect will be an important partnership between 
our two companies." 
 
The Screen Truepress Jet520 is a continuous-feed, single-pass inkjet printer that excels at producing catalogs, 
direct mail pieces, full-color account statements and other materials based on customer databases.  The 
Truepress Jet520 offers fast processing speeds of 64m per minute, and 840 A4 pages per minute by two-up 
duplex, with the perfect balance of exceptional performance, good print quality and competitive operating costs.
 
DOC1 Series 5 is a cornerstone component of Group 1 Software's Customer Communication Management 
(CCM) suite, which simplifies the gathering and manipulation of data, streamlines document creation and 
distribution, and ensures that information is accessible and secure. DOC1 Series 5 enables businesses to easily 
design and generate high-volume, personalized communications for multi-channel delivery.
 
Both Screen and Group 1 Software will exhibit at the AIIM/ON DEMAND Conference and Exposition to be 
held April 17-19 at the Boston Convention and Exhibition Center in Boston, Massachusetts.  Screen will 
demonstrate the Truepress Jet520 printing system in booth #850.  Group 1 Software will showcase its Customer 
Communication Management (CCM) software portfolio for accelerating intelligence across the enterprise in 
booth #901.

www.pb.com

Pitney Bowes - 3/21/2007

Pitney Bowes Announces Sure-Feed AT3 Product Attaching System

Stamford, CT., March 21, 2007 - Pitney Bowes Inc. (NYSE: PBI - News) today announced added production
intelligence to the mailstream with the new Sure-Feed AT3 Product Attaching System. The AT3 brings industry-
leading processing speeds, unique product attaching opportunities and high quality documents to service providers 
and transactional mailers.

The AT3 features a synchronized servo card feeder for precise product placement and an operator-friendly touch 
screen for on the fly adjustments. The AT3 boasts changeover times of less than 15 minutes for new applications 
and a six- foot collection conveyor for easy unloading. Typical applications for the AT3 include attaching phone 
cards, real estate cards, business cards, credit cards, insurance cards, gift cards, magnets and certified mail.  

"The AT3 Product Attaching System allows mailers flexibility and precision to process the most demanding 
product applications effectively and affordably," said Clint Dally, Vice President, Product Line Management, 
Document Messaging Technologies. 

The AT3 Product Attaching System is especially useful for organizations looking to improve efficiency and 
reduce operating costs. Its small footprint, fast no-tool set-up, ease of operation, one and two card applications 
and fast speeds of up to 20,000 pieces per hour provide mailers with a faster Return on Investment (ROI).  The 
AT3 is also easily configured to meet current and future application requirements. It can also be integrated with
the Flexible Bindery Interface or plow folding to gain more productivity and efficiencies.

The new Sure-Feed AT3 Product Attaching System will be on display in the Pitney Bowes booth at the National 
Postal Forum in Washington, D.C., on March 25-28 (Booth 459) and MailCOM in Atlantic City, N.J., on May 8-11 
(Booth 609).

www.pb.com

Pitney Bowes - 3/20/2007

Pitney Bowes Highlights Mailstream Technology at National Postal Forum

WASHINGTON, D.C. Pitney Bowes Inc. (NYSE:PBI) is showcasing a broad range of mailstream technology, 
services and expertise to participants in National Postal Forum being held at the Washington Convention Center 
March 25-28. The Pitney Bowes display is located at Booth 459. 
 
The postal industry’s largest show comes at a time of unprecedented change for major mailers. The landmark 
postal reform bill signed into law in December promises new opportunities for mailstream users, and a pending 
price increase from the United States Postal Service (USPS) drives the need for fresh approaches to creating, 
producing and distributing mail, documents and packages. 
 
“Our theme for this year’s National Postal Forum is ‘Innovations for Your Mailstream,’” said Pitney Bowes 
President and COO Murray Martin. “The status quo for mailers isn’t an option in 2007, not with anticipated 
changes in prices, in rules for address quality, and in a wide array of matters important to the industry in both 
the short and long term.” 
 
Pitney Bowes specialists are hosting “Ask the Experts” meetings to provide free consultation to show attendees 
on address quality issues and innovative ways to mitigate the proposed rate increase. Attendees can stop by 
the Pitney Bowes booth to schedule their individual or small-group appointment. 
 
Anticipating some of the significant changes coming this year in postal rates and rules, Pitney Bowes is 
demonstrating how the FPS™ Flexible Productivity Series inserter can help production mailers convert flat 
mailpieces to folded mailpieces. This can help customers take advantage of expected rates that create 
incentives to send letter-sized envelopes that are easier and less expensive for the U.S. Postal Service to 
process. 
 
Pitney Bowes Group 1 Software will showcase the Address Quality Hub, a new address cleansing software 
platform that improves mail deliverability and maximizes postal discounts. The Address Quality Hub’s Coding 
Uplift Module employs advanced algorithms and programming logic to enable existing CODE-1 Plus® and 
Finalist® solutions to cleanse and code up to 35 percent of address records that would previously have been 
rejected during USPS CASS™ processing, while the Delivery 
Point Correction Module provides the industry’s first solution to verify that U.S. street addresses actually exist 
and are truly-confirmed delivery points for mailing to meet USPS® CASS requirements. 
 
The Pitney Bowes display will also feature the industry’s fastest cutter, the servo-powered HPI-72C, which 
processes 72,000 documents per hour. The input works with a heavy-duty folder to deliver outstanding 
performance when processing high-page-count applications on Pitney Bowes high-speed inserters. 
Additional solutions on display will include the DM Infinity™ Digital Mailing Station, a new stand-alone metering 
alternative that prints postage on sealed, single-weight envelopes, including postcards, with speed and 
precision up to 22,000 pieces per hour. 
 
Emtex Software is demonstrating how Output Management Solutions enable mailers to edit the originating print 
streams easily and move address blocks to fit window envelopes without the cost and effort of reprogramming 
the original application. 
 
These solutions also decrease postal costs by merging disparate applications and consolidating mailpieces into 
a single envelope (householding). Also, Emtex will show how an automated document factory (ADF) system 
can help manage postal costs, reduce the cost of manual processes, and increase productivity. 
 
Show attendees can also get a first-hand look at Sure-Feed Engineering’s AT3 Product Attaching System that 
offers a quick entry point for value-added card-affixing and product-attaching at speeds up to 20,000 pieces 
per hour. 
 
In addition, Pitney Bowes will showcase the DI 900/950 tabletop inserter with integrated printing, a new system 
that brings the highest levels of document integrity and security to mid-range mailers who print and mail sensitive 
documents to clients. The DM900™ mailing system, with built-in Weigh-on-the-Way™ weighing capability and 
shape-based rating provides the ability to process mixed mail at speeds up to 110 pieces per minute. This 
innovative technology will verify the length, width, thickness and weight of each mailpiece as it travels through 
the system and automatically apply the correct postage. 
 
Presorting mail is one of the most important steps that a company can take to reduce its postage expense, and 
two Pitney Bowes companies will be at the show to educate attendees about this service. Pitney Bowes PSI 
offers a Postage Discount Program for smaller mailers that includes on-site pickup of outbound mail, and Pitney 
Bowes IMEX is a leader in the presorting and distribution of international outbound mail. Both services can help 
mailers mitigate the pending rate increase. 
 
Several Pitney Bowes experts are also featured speakers at seminars during this year’s National Postal Forum. 
These include: 
 
Jeff Stangle, “Six Sigma Addressing,” (March 25, 1:15 and 3:00 p.m., Room 202A) 
Mike Monahan, “Customer Triumph, Success Stories and Best Practices,” (March 26, 11:15 a.m., Room 
147 A/B) 
Jay Oxton, “Implementing the USPS INTELLIGENT MAIL™ Solutions to Drive Business Results,” (March 26, 2:00 
p.m., Room 201)
Don Archer, “Targeted Solutions for New & Veteran Mail Center Managers,” (March 27, 4:30 p.m., Room 207B) 
Kevin Conti, “Address Quality Symposium,” (March 28, 2:00 p.m., Room 147B) 
Elizabeth Lombard, “Extra Extra Extra Services, (March 27, 3:15 p.m., Room 209 AB); and “It’s All in the Design,” 
(March 28, 3:30 p.m., 207A) 
Pitney Bowes is also a co-sponsor of the U.S. Postal Service’s program to ship conference materials home to 
attendees free of charge at the conclusion of the show (while supplies last).

www.pb.com

Pitney Bowes - 3/15/2007

Pitney Bowes to Acquire MapInfo

STAMFORD, Conn. & Troy, N.Y. - Pitney Bowes Inc. (NYSE:PBI) today announced it has entered into a merger 
agreement to acquire MapInfo Corporation (NASDAQ: MAPS) for approximately $408 million in cash, net of 
expected cash on MapInfo’s balance sheet at the time of closing. MapInfo is the leading global provider of 
location intelligence solutions. In the next seven business days, Pitney Bowes will commence a tender offer at 
a price of $20.25 per share in cash for the outstanding common shares of MapInfo. 

MapInfo’s location intelligence solutions tools and services are utilized by more than 7,000 organizations 
orldwide in virtually every industry. MapInfo generated $165 million in revenue for its fiscal year 2006. The 
company, established in 1986, is headquartered in Troy, New York and has approximately 940 employees 
worldwide with locations in the United States, the United Kingdom, Canada, Continental Europe, Australia and 
Asia. More information about MapInfo can be found at www.MapInfo.com. 

This acquisition strengthens Pitney Bowes’ position in the growing location intelligence market and enhances its 
ability to deliver added value to customers worldwide, according to Michael J. Critelli, Chairman and CEO of 
Pitney Bowes. “At Pitney Bowes we have long understood the importance of location in connecting the right 
information with the right recipient. Increasingly businesses and governments alike are using location-based 
nformation to enhance their reach, performance and decision-making capabilities. We are excited about the 
acquisition of MapInfo because it leverages our current expertise in location intelligence to deliver a broader 
range of advanced solutions for retail, communications, insurance, financial services and the public sector as 
well as strengthening our customer communication management offering. This transaction extends our global 
reach, enriches our location intelligence offerings, and builds upon the growing software platform that we 
established with the acquisition of Group 1 in 2004. We continue to expand our portfolio and leverage our core 
competencies as one of our strategies for delivering long-term growth.” 

According to Mark Cattini, CEO and President of MapInfo, “Today’s announcement is a significant event for the 
location intelligence industry and is very positive for our customers, employees, partners and shareholders. We 
are excited to become part of the Pitney Bowes team, and believe this transaction will help take us to the next 
level. We have created a market leadership position in location intelligence from a product, data, services and 
industry expertise perspective. The combination of Pitney Bowes and MapInfo will dramatically expand our 
access to critical resources needed to further increase market awareness and our distribution capabilities around 
the world. In addition, from a long-term perspective, we believe there is a significant opportunity to cross-sell our 
respective solutions across our blue-chip base of more than 7,000 customers and the over two million Pitney 
Bowes customers worldwide. I look forward to working with the Pitney Bowes team and ensuring that this 
acquisition delivers on the potential that we know is possible.” 

The transaction is subject to the completion of customary conditions, and is expected to close in the second 
calendar quarter of 2007. It is anticipated that MapInfo will operate as a wholly-owned subsidiary of Pitney 
Bowes within its software segment. Pitney Bowes anticipates that within 18 months there will be synergies in 
the range of $10 - $15 million from elimination of public company expenses, reduction in administrative 
infrastructure and increased marketing leverage. 

Pitney Bowes expects the acquisition to be neutral to earnings per diluted share in 2007. However, after 
aligning MapInfo’s accounting with the policies used by Pitney Bowes for its software businesses, the acquisition 
is expected to reduce reported earnings per diluted share by approximately $.04 in 2007. Importantly, this charge 
will not have an impact on the cash flow contributed by MapInfo in any period, and the acquisition is expected to 
be accretive to the company’s 2007 cash earnings by approximately $.02 per share after adding back the 
amortization of intangibles. 

MapInfo is a global company and the leading provider of location intelligence solutions, integrating software, 
data and services to provide greater value from location-based information and drive more insightful decisions 
for businesses and government organizations around the world. Its solutions are available in multiple languages
through a network of strategic partners and distribution channels in 60 countries. MapInfo’s customers span a 
diverse set of targeted vertical markets where location is a critical decision-making component, including 
communications, public sector, retail and financial services, including insurance. In the private sector, companies 
use MapInfo products and services for a variety of purposes including site selection, risk analysis, marketing, 
customer services, sales territory alignment and routing. In the public sector, government agencies around the 
world use MapInfo solutions to improve public safety, crime analysis, asset management, emergency 
preparedness and response. The company’s customer base includes such recognized names as British 
Telecom, MasterCard, and The Home Depot. 

IMPORTANT ADDITIONAL INFORMATION WILL BE FILED WITH THE SEC 

The tender offer for the outstanding common stock of MapInfo referred to in this press release has not yet 
commenced. This press release is neither an offer to purchase nor a solicitation of an offer to sell shares of 
MapInfo. Stockholders of MapInfo are urged to read the relevant tender offer documents when they become
 available because they will contain important information that stockholders should consider before making any 
decision regarding tendering their shares. At the time the Offer is commenced, Pitney Bowes will file tender offer 
materials with the U.S. Securities and Exchange Commission, and MapInfo will file a Solicitation/Recommendation 
Statement with respect to the Offer. The tender offer materials (including an Offer to Purchase, a related Letter 
of Transmittal and certain other offer documents) and the Solicitation/Recommendation Statement will contain 
important information, which should be read carefully before any decision is made with respect to the tender offer. 
The Offer to Purchase, the related Letter of Transmittal and certain other offer documents, as well as the 
Solicitation/Recommendation Statement, will be made available to all stockholders of MapInfo at no expense to 
them. The tender offer materials and the Solicitation/Recommendation Statement will be made available for free 
at the U.S. Securities and Exchange Commission’s website at http://www.sec.gov/ or from Pitney Bowes. 

Cautionary Note Regarding Forward-Looking Statements 

Statements in this press release regarding the proposed transaction between Pitney Bowes and MapInfo, the 
expected timetable for completing the transaction, future financial and operating results, benefits and synergies 
of the transaction, future opportunities for the combined company and any other statements about Pitney Bowes 
or MapInfo management’s future expectations, beliefs, goals, plans or prospects constitute forward-looking 
statements. Any statements that are not statements of historical fact (including statements containing the 
words “believes,” “plans,” “anticipates,” “expects,” “estimates,” and similar expressions) should also be considered 
to be forward-looking statements. There are a number of important factors that could cause actual results or 
events to differ materially from those indicated by such forward-looking statements, including: the ability to 
consummate the transaction, the ability of Pitney Bowes to successfully integrate MapInfo’s operations and 
employees; the ability to realize anticipated synergies and cost savings; and other factors described in Pitney 
Bowes’ Annual Report on Form 10-K for the year ended December 31, 2006 and in MapInfo’s Annual Report 
on Form 10-K for the year ended September 30, 2006, each of which has been filed with the SEC. Except as 
otherwise required by law, Pitney Bowes and MapInfo disclaim any intention or obligation to update any 
forward-looking statements as a result of developments occurring after the date of this press release.

www.pb.com

Pitney Bowes - 2/1/2007

Pitney Bowes Announces Integrated Printing for Industry-Leading DI900/950 Inserters

STAMFORD, Conn.-- Pitney Bowes Inc. today announced the release of integrated document printing for its 
industry-leading DI 900/950 series of tabletop inserters, bringing outstanding levels of security and process 
integrity within the reach of mid-volume mailers.

The system is especially useful for midsize organizations that are printing sensitive documents but currently do 
not have a robust method to ensure that private or sensitive information is adequately protected. With integrated 
document printing, each mailpiece can be created and formatted, printed, folded, inserted, sealed and metered 
without operator intervention - a true end-to-end system. Moreover, process verification software provides 
piece-level tracking to enhance the integrity and accuracy of every job. 

Estimated printer capacities are up to 250,000 black-and-white, or 100,000 color pages per month. The printers 
also feature environmentally-friendly duplex printing options on both color and black-and-white models. 

"The addition of integrated document printing to our high-end DI 900/950 tabletop inserter brings a tremendous 
level of security to the mid-volume mailer," said Kevin Weiss, Executive Vice President and President, 
Mailstream, The Americas. 

"The big mailers have long had access to these benefits, and now they can be enjoyed by a much larger 
number of organizations that handle private or sensitive information. It's a lot of value in a small package." 

Using the optional PB FIRST(TM) file management software, the mailer can design customized bills, statements, 
invoices, or any other number of documents. Depending upon the printer selected, these documents can be 
printed in color or black-and-white, folded, inserted into an envelope along with other customized materials, sealed 
and metered at unprecedented speed. Total system capacity is estimated at up to 250,000 pages per month for 
black-and-white documents, and up to 100,000 pages per month for color. 

Overseeing the entire operation is process verification software that tracks the disposition of each job down to 
the piece level, thus enhancing the integrity of every activity. The software also quickly identifies and isolates any 
errors that may occur in production, allowing the mailer to reprint only those mailpieces affected, and to do so on 
the fly without any hindrance in performance. 

Other customer benefits include paper and postage savings by taking advantage of two-sided printing, complete 
flexibility in mixing pre-printed letterhead with plain paper; and enhanced direct mail response rates through 
application of spot color to marketing messages. Moreover, integrated printing with the DI 900/950 makes the 
multi-step mail production process a thing of the past. 

The new integrated print system will be on display at the Pitney Bowes booth at the Graphics of the Americas/
XPLOR show in Miami Beach, Florida, on March 2-4, 2007.

www.pb.com

Pitney Bowes - 12/13/2006

Centris AG Selects Pitney Bowes' Group 1 Software for Real-Time, Personalized Document Generation

LANHAM, MD—Group 1 Software, Inc., a Pitney Bowes Company (NYSE: PBI), today announced that 
Centris AG, a leading provider of IT solutions to the Swiss healthcare and personal accident insurance 
industries, has selected Group 1 Software’s DOC 1® Document Composition Services (DCS) to provide 
real-time, personalized, onsite document generation capabilities for insurance clients.

Centris AG will implement DOC 1 DCS as part of its Swiss Health Platform (SHP), a new solution for healthcare 
and personal accident insurance providers, starting in 2007, which will provide a business process-oriented 
solution for managing standardized information for the Swiss healthcare market using a single platform. Through 
SHP, Centris AG will obtain raw data via an XML interface and incorporate it into documents for batch 
processing. The addition of DOC 1 DCS to the SHP will enable Centris AG to further expand its portfolio to also
include real-time, onsite document generation.

“With DOC 1 DCS, we are able to enlarge and improve our service portfolio for customers in the insurance field,
” says Patrick Jaeggi, manager of Output at Centris AG. “Using a Web client, our customers can generate 
documents, such as templates, forms, preprints, contracts, etc., in real time by filling in the necessary 
customer-relevant data. The document is then immediately available as a PDF. For organizations, this results in 
significant financial and time-efficiency benefits. During a consultation, they can directly print out and present
their customers with the documents on the spot, or send them electronically.”

“Organizations have realized that efficient and improved customer communication can generate cross-sell and 
up-sell opportunities and save costs, simultaneously,” says Jochen Razum, managing director at Group 1 
Software in Munich. “At Group 1 Software, we always try to provide solutions which meet individual customer 
needs. We are pleased that our solution supports the clients of Centris AG with regard to simplifying and 
improving their customer communication.”

DOC 1 DCS is a scalable and resilient Web service deployment of Group 1 Software’s DOC 1 document 
generation engine for real-time creation of variable content and customized documents in support of 
customer-facing applications. Using a Java 2 Enterprise Edition (J2EE) compliant, service-oriented architecture 
(SOA) platform, DOC 1 DCS delivers on-demand documents through multiple channels, including back- and 
front-office applications, branch networks, customer support centers, the Web, and email.

www.pb.com

Pitney Bowes - 11/7/2006

Pitney Bowes Group 1 Software Releases Latest Version of Data Flow™ Data Integration Product

LANHAM, Md. -- Pitney Bowes Group 1 Software today announced the release of Data Flow™ 6.0, the latest 
version of its data integration product, featuring significant enhancements to maintainability and metadata 
exchange.

Data Flow's unique architecture enables high-volume data transfer, rapid query-based extracts, analysis, and 
reporting. With an easy-to-manage drag- and-drop interface, Data Flow users can visually diagram workflow 
processes to create data warehouses, integrate disparate data, perform business analysis and deploy content 
to users.

With the release of version 6.0, Data Flow now includes enhanced support for flat file metadata, robust support 
for hierarchical data sets, automation enhancements, re-useable subplans, expanded "drill-to-detail" capabilities
for reporting, and usability enhancements, including plan folders, better workspace management, and an 
updated user interface.

"Data Flow has long distinguished itself in the market with its solid data integration functionality, industry-leading 
ease-of-use, and high performance," said Ellen Raynor, vice president of Product Marketing, Data Integration for
Pitney Bowes Group 1 Software. "With the improved metadata exchange and other enhancements in version 
6.0, as well as the added value provided through our overall Customer Data Quality suite, version 6.0 will make 
Data Flow an even more valuable tool for our customers."

Data Flow is a powerful and flexible integration engine that brings together data from different sources into a 
single server where a comprehensive set of data transformation tools can merge and cleanse the data and 
apply business rules to enhance its business value. Data Flow is a single-source data integration solution 
capable of performing traditional extract, transform and load (ETL) and business intelligence (BI) initiatives.

www.pb.com

Pitney Bowes - 10/12/2006

Pitney Bowes to Showcase Latest Promotional Mailstream Solutions at DMA 2006 in San Francisco

STAMFORD, Conn.,-- Pitney Bowes Inc. (NYSE: PBI), provider of the world's most advanced mailstream 
olutions, will showcase a portfolio of leading edge marketing services capabilities at "DMA '06," the Direct 
Marketing Association Conference and Exposition. The conference, which is the largest gathering of direct 
marketing professionals in the world, will be held at the Moscone Convention Center in San Francisco, October 
14-18.

"DMA '06 is the perfect forum for Pitney Bowes to help attendees learn about how advanced mailstream 
technology and services can help direct marketers of any size operate and market more profitably," said 
Michael J. Critelli, Chairman and CEO of Pitney Bowes.

At the Pitney Bowes booth, attendees can find out about the company's growing marketing services, software 
capabilities and mail services from Pitney Bowes companies including:

Imagitas, a leader in life-event marketing, forms public-private partnerships with government entitles to help 
marketers communicate offers on products and services at times in consumers' lives when they are most likely 
to be in the market for those goods and services.

AAS, a leader in Web-based marketing tools, helps the distribution channels of large companies produce 
effective promotional materials for local markets, while protecting the integrity of the corporate brand and 
message.

PMH, an expert in incentive programs, helps companies influence the behavior of customers, channel partners 
and employees by managing Web-based incentive and certification programs.

Group 1 Software provides technologies that allow businesses to cleanse and enrich their corporate data, 
generate personalized customer communications and integrate and deliver data across the enterprise. Group 
1 technologies are essential components of customer relationship management applications and enterprise 
resource planning.

PSI operates the nation's largest network of presort mail operating centers in the U.S.

Arun Sinha, Vice President and Chief Marketing Officer for Pitney Bowes, will be moderating a Senior Summit 
session entitled, "Defining the Marketplace in 2010: A Strategic Look Ahead," which will cover budget and 
resource allocations, as well as discuss how senior marketing executives are shifting priorities and practices
in a multi-channel environment. The session will take place at 1:30pm on Monday, October 16th at the Argent 
Hotel.

Pitney Bowes provides the world's most comprehensive suite of mailstream software, hardware, services and 
solutions to help companies manage their flow of mail, documents and packages to improve communication. 
Pitney Bowes, with $5.5 billion in annual revenue, takes an all-inclusive view of its customers' operations, 
helping organizations of all sizes enjoy the competitive advantage that comes from an optimized mailstream. 
The company's 86 years of technological leadership have produced many major mailstream innovations, and it 
is consistently on the Intellectual Property Owners Association's list of top U.S. patent holders. With 
approximately 34,000 employees worldwide, Pitney Bowes serves more than 2 million businesses through direct 
and dealer operations.

www.pb.com

Pitney Bowes - 9/7/2006

Renkim Optimizes Its Mailstream With End-to-End Solution from Pitney Bowes

Stamford, CT, September 7, 2006 ­ Pitney Bowes Inc. (NYSE: PBI) today announced that Renkim Information 
Technology Solutions (www.renkim.com) has acquired a fully integrated Pitney Bowes mail processing system 
to reduce operating costs and optimize its mailstream.  Renkim, based in Southgate, MI, provides high-volume 
personalized customer communications and mission-critical documents to Fortune 500 and privately held companies.

"Our business strategy is to deploy an integrated, end-to-end mail processing solution, from data quality and integrity, 
to printing, inserting and sortation," said Robert Swearingen, President and CEO of Renkim.   "Pitney Bowes has 
been an excellent choice as our end-to-end solution provider"

Renkim’s additions to its existing mail processing system include a Pitney Bowes Olympus® II Multi Tier Sorter, 
two Pitney Bowes FPS (Flexible Productivity Series) high-integrity inserting systems, and CODE-1 Plus, VeriMove 
and MailStream Plus data quality and presort software from Group 1® Software, a Pitney Bowes company. 

"With the integration of the Olympus II sorter with the other Pitney Bowes solutions, we improve our internal and 
external costs, improve our ability to meet USPS mailing cutoff points, and expedite accurate delivery of mission 
critical communications for our clients," Swearingen said. "At the Pitney Bowes site in Danbury, we were able 
to see our sorter during the design, build and testing phases.  At our own site, we have a single point of contact 
from Pitney Bowes for maintenance which maximizes our uptime."

In addition to reduced operating costs and greater productivity, the Pitney Bowes end-to-end solution including 
address quality software and FPS high-integrity insertion systems gives Renkim higher levels of security and 
control in processing clients’ mail. The two FPS insertion systems replace three legacy Bowe Bell + Howell inserters. 

The Olympus II purchased by Renkim is the first sorter system manufactured by Pitney Bowes at its Document 
Messaging Technologies center in Danbury, CT.
 
"With the integration of most of our mail processing capabilities at one site, we develop and deliver custom 
solutions more quickly and efficiently than ever before," said Leslie Abi-Karam, President, Pitney Bowes Document 
Messaging Technologies. "Clients benefit from collaborating with our engineering, manufacturing and customer 
service teams in Danbury while we custom-build their solutions.  By manufacturing at one location, we can 
deliver fully integrated, ‘plug and play’ systems to our customers."

Pitney Bowes manufactures mail sorters using Six Sigma methodologies and provides 24/7 support by a highly 
skilled group of customer service professionals. Pitney Bowes has been providing large-scale sorting solutions 
to customers for over 17 years, and is committed to being the leader in innovative, flexible and efficient sorting 
solutions.

www.pb.com

Pitney Bowes - 7/24/2006

Pitney Bowes to Acquire Print, Inc.

Stamford, Conn., July 24 /PRNewswire-FirstCall/ -- Pitney Bowes Inc. (NYSE: PBI) today announced that it has 
signed a definitive agreement to acquire 100% of the stock of Print, Inc. for approximately $47 million, net of cash 
and debt. Print, Inc. is a leader in a rapidly growing component of the print management market that provides 
bundled offerings of printer supplies, service and equipment to manage document production. These operations 
will be integrated into a wholly-owned subsidiary of the company, and operate as part of its Pitney Bowes Direct 
group led by Neil Metviner, Executive Vice President and President Pitney Bowes Direct. 

This acquisition helps the company add value in another critical part of the mailstream, according to Michael J. 
Critelli, Chairman and CEO of Pitney Bowes. "Managing the printing of documents is a key activity involved in 
the production of effective mail and documents. Yet, as important as it is, most businesses rely on an array of 
separate vendors to provide printer equipment, printer supplies such as paper, ink and toner, and maintenance 
and repair services for their printer fleet. By providing bundled offerings of supplies, services and equipment, Print, 
Inc. pioneered a holistic approach to optimizing print resources and managing total costs. It serves as the perfect 
platform for leveraging our national sales and service networks, management services solutions, and current 
printing supplies offerings, while expanding the array of comprehensive printing solutions available to all of our 
customers." 

Print, Inc. uses the term Document Management Infrastructure (DMI) to describe this rapidly growing, emerging 
component of the mailstream that integrates supplies, service and printers into a consolidated program. They are 
a leading provider in the DMI market which is projected to grow at 30%. Print, Inc. generated approximately $49 
million in revenue in 2005 by supporting small to mid-size customers in a variety of industry verticals, such as legal 
services. They are headquartered near Bellevue, Washington and they employ 221 people in 15 sites. 

Gary Stevens, CEO and founder of Print, Inc. noted, "This acquisition represents a win for all of our customers. 
We are excited to become a part of the leader of the global mailstream and look forward to growing the array of 
high value print management solutions that we provide." 

Subject to the completion of customary conditions this transaction is expected to close during the third quarter 
of 2006. 

Pitney Bowes provides the world's most comprehensive suite of mailstream software, hardware, services and 
solutions to help companies manage their flow of mail, documents and packages to improve communication. 
Pitney Bowes, with $5.5 billion in annual revenue, takes an all-inclusive view of its customers' operations, helping 
organizations of all sizes enjoy the competitive advantage that comes from an optimized mailstream. The company's 
86 years of technological leadership have produced many major mailstream innovations, and it is consistently on 
the Intellectual Property Owners Association's list of top U.S. patent holders. With approximately 34,000 employees 
worldwide, Pitney Bowes serves more than 2 million businesses through direct and dealer operations. More 
information about the company can be found at http://www.pb.com/. 

More information about Print, Inc. can be found at http://www.printinc.com/.

www.pb.com

Pitney Bowes - 5/26/2004

Pitney Bowes Announces Ribbon Cutting for Re-Dedicated DMT Technology Center

STAMFORD, Conn---Pitney Bowes (NYSE: PBI) will re-dedicate its Danbury, Connecticut facility as the Document 
Messaging Technologies (DMT) Technology Center and is sponsoring an Open House to coincide with the 
ribbon-cutting event at 10 am on June 8. The Open House continues on June 9 and June 10 from 10:00 am through 4 pm.

“With over 3500 active patents worldwide, Pitney Bowes has a long history of technological leadership and 
innovation ” said Leslie Abi-Karam, president of Pitney Bowes Document Messaging Technologies.  “The DMT 
Technology Center in Danbury, CT is a symbol of our long-standing commitment to integrate the best technology 
into leading edge solutions that enable our customers to be more successful.  Our sustained investment in 
Research and Development, and the quality of our people and of our community have enabled us to continue 
to expand our market leadership worldwide.”

The DMT Technology Center is located at 37 Executive Drive in Danbury CT. Facility tours will be offered hourly 
starting at 10:30 AM, with each tour lasting approximately 45 minutes. Daily breakfast, lunch and afternoon 
refreshments will be provided for attendees.

Hands-On System Demonstrations 
Document Messaging Technology will conduct live equipment demonstrations of mail processing systems: 

? APS Series inserting system demonstrating superior performance that goes beyond speed and accuracy 
? FlowMaster inserting system showing unparalleled versatility by running letters and flats 
? DM 10 service bureau inserting solution demonstrating dependable, economical high-speed output 
? Direct Connect inserter control system which sets the standard for mail piece integrity 
? Our DFWorks all-points mail processing management system 
? An Olympus sorter exhibiting inbound and outbound mail handling with speed and precision.

Attendees will also obtain information specific to their business needs. Special seminars will be conducted 
throughout the three days for attendees to learn new ways to grow revenue, cut costs and improve efficiency. 
Topics include: 

New Postal Initiatives 
Postage is the #1 cost in the Automated Document Factory (ADF). Pitney Bowes postal experts will discuss 
how changing regulations and technologies can impact your organization. Learn how to maximize postal 
discounts and ensure the highest address quality and deliverability in compliance with USPS regulations.

Flexible Financing
Acquiring the latest hardware, software and services may be easier than you think. Discover the latest financing 
options offered by Pitney Bowes. 

Customer Communication Management (CCM)
Customer Communication Management is the Pitney Bowes approach to managing inbound and outbound mail and 
documents more profitably across the enterprise. Attend this session to find out how CCM can help you reduce your 
mail and document operations costs, while attracting and retaining more valuable customers. In addition CCM best 
practices can help you ensure security and regulatory compliance and will enable innovation through key technologies 
and solutions for competitive advantages.

Workflow Solutions
Gain a competitive edge by optimizing your ADF. Industry leaders will present best practices for workflow, from an 
ergonomic as well as educational standpoint. Get a preview of the Production Mail Management training course 
while learning about key areas to readily improve your operational efficiency. Discover how to eliminate redundancy 
in operations and re-organize valuable resources for higher productivity, reduced costs and minimized workplace 
stress.

Trends in Color Printing
Learn about the latest trends that will change the business of print. This session offers information from four years 
of research on best practices in digital printing to describe the most effective applications that enterprises are 
currently buying and using.

Business Recovery Services
Your critical print and mail operation drives the communication flow your revenue rides in on. What would you do 
if you lost these important operations because of a natural disaster or other unplanned event? Learn how Pitney 
Bowes Business Recovery Services can step right in and keep your key customer communications flowing.

About Pitney Bowes DMT
DMT is a division of Pitney Bowes Global Enterprise Solutions, which focuses on delivering innovative solutions, 
software and business and professional services to address the complex, high volume mail and document needs 
of large enterprises. DMT is a major force in the industry as a result of strategic developments like intelligent, 
automated document factory solutions and the acquisitions of MailCode, Alysis Technologies and Bell and Howell 
International. In April, 2004 the company agreed to acquire Group 1 Software for approximately $321 million.

“Pitney Bowes has identified a potential global communication market worth approximately $250 billion. We’ve 
migrated from selling inserters and software to providing customer-centric, integrated solutions, “ noted Ms. 
Abi-Karam. “We have organized our resources to better serve our customers’ needs so that whenever an 
organization thinks about getting the most out of their communication process, the company that comes first 
to mind is Pitney Bowes.”


About Pitney Bowes
Pitney Bowes is the world's leading provider of integrated mail and document management systems, services 
and solutions. The $4.6 billion company helps organizations of all sizes engineer the flow of communication to 
reduce costs, increase effectiveness and enhance customer relationships. The company's 80-plus years of 
technological leadership has produced many major innovations in the mailing industry and more than 3,500 
active patents with applications in a variety of markets, including printing, shipping, encryption, and financial 
services. With approximately 33,000 employees worldwide, Pitney Bowes serves more than 2 million businesses 
through direct and dealer operations.

www.pb.com

Pitney Bowes - 4/13/2004

Pitney Bowes To Acquire GROUP 1 SOFTWARE

STAMFORD, Conn. and Lanham, MD April 13, 2004– Pitney Bowes Inc. (NYSE:PBI) today signed a definitive 
agreement to acquire all of the outstanding shares of Group 1 Software, Inc. (Nasdaq:GSOF) for $23 per share, 
which net of cash on Group 1’s balance sheet, will cost the company approximately $321 million. Group 1 Software
 is an industry leader in software that enhances mailing efficiency, data quality and customer communications. 
Group 1 will become a wholly-owned subsidiary of Pitney Bowes within its Global Enterprise Solutions segment, 
continuing to operate under its current management. Subject to approval by Group 1’s stockholders and 
completion of other conditions, the transaction is expected to close in the third calendar quarter of 2004. Upon 
completion, Pitney Bowes expects the acquisition to be neutral to accretive to earnings, excluding integration 
costs, and cash earnings positive in its first twelve months. 

This acquisition enhances Pitney Bowes’ ability to execute its growth strategies and deliver added value to 
customers worldwide, according to Michael J. Critelli, Chairman and CEO of Pitney Bowes. “The acquisition of 
Group 1 Software supports the areas we have previously identified for sustained growth in customer and 
shareholder value – mailstream expansion, document management, global penetration and cross-selling. Software 
is an increasingly important part of our value proposition for mailers. Group 1 has a broad range of address 
management, data quality, document generation and delivery and marketing campaign management software 
applications that complement our existing mailing software business and products. These capabilities have 
become even more important in light of the U.S. Postal Service’s recent focus on intelligent mail and address 
quality. It will also expand our mail stream participation by adding 3,000 high- and mid-volume mailing customers 
worldwide.” 

Mr. Critelli continued, “One of the ways we plan to grow our document management presence is by integrating 
mail and documents enterprise-wide across multiple customer touch points and business processes, which we 
call customer communications management (CCM). We feel Group 1’s suite of solutions helps lay the foundation 
for profitable expansion in the $4 billion, and growing, CCM market. Its extensive product line, infrastructure and 
strong presence outside of the U.S. will enable us to expand our range of mailstream solutions worldwide and 
also offers an opportunity for cross-selling to our respective customer bases. Our brand promise is engineering 
the flow of communicationTM . In other words, we help organizations of all sizes get the right message to the 
right customer or prospect at the lowest possible cost. The acquisition of Group 1 enhances our ability to add 
value to every piece of mail and its contents by reducing its costs, increasing its effectiveness, and enhancing
 its impact on customer relationships.”

Group 1 Software, headquartered in Lanham, Maryland, began providing postal and direct mail software in 1982.
 It has a suite of data quality, mailing efficiency, customer communications management and data integration 
applications that help organizations worldwide maximize the value of their customer and other data. It has 
leveraged its leadership position in high volume mailing related software by extending into customer communications 
and data quality solutions that integrate and deliver data across the enterprise. Group 1 offers solutions utilized by 
leaders in the financial services, banking, retail, telecommunications, utilities, insurance and other industries. 
The company employs approximately 600 employees worldwide with sales offices in the U.S., Canada, U.K. 
and Europe, Japan, South Korea, Singapore, Malaysia, and China, and development centers in Lanham, MD, 
Austin, TX, Minneapolis, MN, Boulder, CO, Mountain View, CA, Toronto, Canada, and Watford, UK. Group 1 
uses distributors for those countries in which it does not have sales offices. 

According to Bob Bowen, CEO of Group 1 Software, “We touch growing markets with $8 billion in current revenue 
and we view this transaction as a very positive step toward growing our participation in these markets. Pitney Bowes’ 
expertise, range of solutions and strong brand recognition in mailing solutions will enable us together to improve the 
efficiency and effectiveness of customer communications.”

Management of Pitney Bowes will discuss this transaction in a conference call today scheduled for 8:30 a.m. 
EDT. Visit www.pb.com/acquisition for more information and a link to the conference call over the web. Group 
1 provides industry-leading technologies that allow businesses to cleanse and enrich their corporate data, 
generate personalized customer communications and integrate and deliver data across the enterprise. These 
technologies are essential components of enterprise applications including customer relationship management 
(CRM), enterprise resource planning (ERP) and business intelligence systems. The company's customer base 
includes such recognized names as Entergy, GEICO, L.L. Bean, MapQuest, QVC, Siemens, Wal-Mart and Wells 
Fargo. For more information about Group 1, visit the company's web site at http://www.g1.com.

Pitney Bowes is a $4.6 billion global provider of integrated mail and document management solutions headquartered 
in Stamford, Connecticut. The company serves over 2 million businesses of all sizes in more than 130 countries 
through dealer and direct operations.

www.pb.com