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Altec - 4/14/2004
Epicor® and Altec Announce Strategic Alliance to Provide Integrated
Document Management Solution to the Midmarket
Distribution Agreement Brings Altec’s Doc-Link™Solution to Epicor Enterprise Customers
IRVINE and LAGUNA HILLS, Calif., April 14, 2004 — Epicor? Software Corporation (NASDAQ: EPIC) and Altec,
a leading provider of accounting-centric Integrated Document Management (IDM) solutions, today announced
a strategic alliance whereby Epicor and its channel partners will be authorized to resell and distribute Altec’s IDM
solution doc-link™ with Epicor Enterprise, a comprehensive end-to-end suite of proven industry-specific solutions
for the global midmarket enterprise.
Epicor Enterprise customers running doc-link will be able to extend their return on investment by automating their
labor-intensive paper processes through the capture, workflow and automated delivery of documents. Historically,
users experience an up to 40 percent increase in productivity by selecting doc-link over traditional paper-based
processes, and realize a return on investment in nine months or less.
Both Altec and Epicor have embraced Microsoft .NET and Web services technology, creating a natural synergy
between their enterprise solutions. Utilizing Microsoft .NET architecture, doc-link captures, stores and allows for
instant retrieval of documents with a robust output management tool that allows users to organize and specify
delivery options including fax, e-mail or scanning.
“We’re expanding our long standing relationship with Epicor to now include a tightly integrated version of
doc-link to Epicor’s enterprise solutions,” said Mark Ford, CEO of Altec. “Epicor is a key strategic partner
and I am pleased that the relationship will be broadened in the years ahead.”
“Today’s announcement is a natural extension of an already successful alliance, with a number of midmarket
companies currently enjoying the benefits of Altec’s document management solution integrated to Epicor
Enterprise,” said Mark Duffell, executive vice president of Epicor. “Given the emergence of compliance
issues associated with Sarbanes-Oxley, integration of enterprise applications with document management
technologies becomes even more vital, bringing greater visibility and accountability to the handling, recording
and auditing of business transactions.”
An Epicor Enterprise customer since 1999, JELD-WEN, Inc. has also implemented Altec's doc-link solution.
Based in Klamath Falls, Oregon, JELD-WEN began as a small Oregon millwork plant in 1960 and has grown to
be the world's leading manufacturer of windows and doors with more than 150 divisions and more than 20,000
employees worldwide. "As both an Epicor and Altec customer, we're looking forward to the future innovations
in document management technology that we anticipate will be generated by their joint relationship," said Kevin
Palmer, assistant corporate controller of JELD-WEN.
About Altec
Based in Laguna Hills, Calif., and originally formed in 1985, Altec is a leading provider of Integrated Document
Management solutions to mid-market companies. The company offers a wide range of accounting-centric paper
to paperless solutions including its flagship product, doc-link™, which enables companies to capture, archive,
workflow and route structured and unstructured documents to customers, employees and vendors. Altec’s
comprehensive solutions include IDM, output management, MICR check disbursement and paper documents
that serve more than 13,000 customers in North America. Altec works jointly with premier accounting and
business management solution providers to provide the most comprehensive, integrated enterprise document
management solutions to its customers. For more information, visit Altec on the Web at
http://www.altec-inc.com/, or call 1-800-997-9921.
About Epicor Software Corporation
For 20 years, Epicor has been a recognized leader dedicated to providing integrated enterprise software solutions
to midmarket companies around the world. With over 15,000 customers, Epicor delivers end-to-end, industry-specific
solutions that enable companies to immediately improve business operations and build competitive advantage in
today’s Internet economy. Epicor’s comprehensive suite of integrated software solutions for Customer Relationship
Management, Financials, Manufacturing, Supply Chain Management, and Services Execution and Control provide
the scalability and flexibility to support long-term growth. Epicor’s solutions are complemented by a full range of
services, providing a single point of accountability to promote rapid return on investment and low total cost of
ownership. Epicor's worldwide headquarters is located in Irvine, California with offices and affiliates around the
world. For more information, visit the company's Web site at www.epicor.com.
www.altec-inc.com
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