In order to show its commitment to U.S. customers and further enhance their customer service experience, Sun Chemical has launched an on-line support platform called SunSupportOnline.com.
With an easy to navigate user interface, the new on-line platform offers a variety of benefits to existing customers including the ability to view order history, re-order products from a personalized product catalog, and check the shipment status of open orders.
“Increasingly customers want to interact via the web to improve productivity – either to check their order history, track a shipment or reorder common products. They just need a quick, on-line solution to answer their questions and support their needs,” said Penny Holland, Vice President of Marketing, North American Inks, Sun Chemical. “Our SunSupportOnline.com platform can meet their needs and enhance their experience with Sun Chemical. It is yet another way we are working for our customers.”
Existing customers can sign up online at SunSupportOnline.com. The process will require registration and verification by Sun Chemical.