04.24.2026
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announced a strategic collaboration with LetzChat-G to help government and regulated organizations improve multilingual access across document and digital communications.
The collaboration combines Crawford Technologies’ expertise in enterprise document transformation, accessibility and regulated communications with LetzChat-G’s patented real-time multilingual website translation and language analytics platform. The combined approach is designed to help organizations manage multilingual communications more efficiently across high-volume documents and citizen-facing digital services.
Government agencies and other regulated organizations are facing increasing pressure to provide meaningful multilingual access while maintaining compliance and operational oversight. By addressing both structured document workflows and live digital engagement, Crawford Technologies and LetzChat-G aim to reduce operational fragmentation and improve access to information.
“Multilingual communication in government is evolving beyond static document translation,” said Ernie Crawford, CEO/President. “This collaboration brings together document accessibility and real-time digital language delivery in a way that helps organizations improve service while maintaining visibility and control.”
The collaboration is intended for public sector IT leaders, digital service teams, communications departments and procurement decision-makers, as well as partners supporting government technology deployments.
“This collaboration reflects a shared commitment to helping agencies modernize the user experience for all,” said Joe Rivera, Marketing & Sales, Partner at LetzChat-G. “By combining accessibility with patented real-time language translation, organizations can improve multilingual communication without disrupting existing workflows.”
The collaboration brings together Crawford Technologies’ Language Translation solution, which uses Machine Translation and AI/ML to translate high-volume PDF documents into more than 120 languages while preserving formatting and supporting alternate formats such as braille and large print, with LetzChat-G’s patented real-time website, API, and analytics solutions. Together, we provide government and regulated organizations with a comprehensive approach to multilingual access, spanning both structured document workflows and citizen-facing digital services.
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