UnifiedPost, one of Europe’s leading FinTech companies, has acquired Customer Communications Management (CCM) platform developer Inventive Designers. Antwerp-based Inventive Designers, which was founded in 1993 and is 60 staff strong, helps businesses better communicate with their clients and stakeholders by providing advanced software technology and related consultative services. The company successfully sells its “Scriptura Engage TM” and “Xribe” digital customer experience solutions to different industries, including banking & financial, insurance, utilities, telecoms, and government, among others. With the acquisition, UnifiedPost Group grows its document generation and distribution capabilities, in addition to its European client base and partner network.
The Inventive Designers acquisition fits a series of strategic projects set to accelerate UnifiedPost’s access to (transactional) documents businesses across Europe. The company aims to position itself as the platform provider of choice for digitizing the B2B(2C) financial value-chain, spanning transactional document flows, supplier-client interactions, payments and more.
In April of this year, UnifiedPost raised €25 million from Participatiemaatschappij Vlaanderen (PMV) [Flanders Investment Company], the Federale Participatie- en Investeringsmaatschappij (FPIM) [Federal Investment Company], an American investment company and an international mix of private investors. The objective of this financing round is to propel UnifiedPost’s growth throughout Europe and expand its solutions portfolio. This is UnifiedPost’s second acquisition this year, only a few weeks behind the purchase of ADM Solutions, and more will follow.
“With the acquisition of Inventive Designers, we strengthen our supplier-client communication capabilities,” says Hans Leybaert, CEO, UnifiedPost, “Such communications, whether transactional or ‘interactional’, are the proverbial crude-oil on which we will further monetize, through payments and more”.
“As shareholders, we’ve always felt strongly about the continuity and growth of our business. Coming to understand the significance of the Inventive Designers’ portfolio within the UnifiedPost Group, we are convinced that this next chapter will prove beneficial for all involved: employees, clients, partners, etc.” says Joke Dehond, former Chairwoman of Inventive Designers. “We wish to thank all that have supported our company since the beginning.”
“By joining forces, we immediately service a much larger client base,” adds Jim Verbist, CEO of Inventive Designers. “Furthermore, as UnifiedPost’s Documents Expertise Centre, we will enhance our customer communication capabilities by accelerating our roadmap and expanding our digital customer experience eco-system with complementary technology partners like data aggregation, analytics tools, payment collection, etc.”