GhostDraft, an innovator in Customer Communications Management and document automation has partnered with Compart, a leading provider of document and content technology solutions. GhostDraft recognized that insurers should discover the benefits deeper integration links between CCM and post composition capabilities can provide, including robust document output management. Compart’s established and proven technology was key to the partnership selection, and will complement GhostDraft’s enterprise-class CCM solution.
“Automating production and fulfillment of printed customer communications provides a significant competitive advantage by reducing cost, while improving the customer experience and insuring compliance,” said Kurt Jackson, EVP of GhostDraft. “Compart’s post composition processing solution complements our advanced document composition capabilities. From simple output management to full-automated document factory enablement, Compart provides leading technology. In addition to the business and cultural alignment, Compart’s modern services oriented architecture was key to our decision to partner with them.”
“Post processing is an integral part of the document composition process,” said John Lynch, VP of Technology at Compart. “Our partnership with GhostDraft will help insurers be more efficient from a production point of view, creating a single step document creation and processing process. This will save insurers both production time and reduce costs.”
Compart’s services do not stop at post-processing. One of the key cost benefits GhostDraft’s customer’s can receive is using Compart’s unique sorting capability to improve mail efficiency. Compart can also allow GhostDraft’s customers to easily and effectively determine what documents should go in each envelope for mail piece integrity. The companies combine to create a comprehensive solution for document creation and production.